They have stolen my money. They have stolen my money. I canceled a booking scheduled for April 2020 in March 2020 when my vacation had to be canceled because of Covid 19. I called and requested a refund, then called again the next day to verify that they had indeed made the cancellation. It took many tries to get through to make the cancellation. Their phone lines were closed for days. As the booking date approached, they sent me some insurance information and a booking confirmation. I then sent two emails to their customer service address explaining that I had canceled the reservation per their instructions. This was still within their window of opportunity to cancel and receive a refund. The booking date passed. I cannot get through to a person on the phone regarding my refund. Via an email form letter, they’ve just sent me a refusal of my refund stating their refund policy. They say I did not cancel the booking and They do not owe me a refund. To paraphrase, “sorry this is not the answer you wanted.” I’m contesting the charge with my bank, but I don’t know that this is the kind of fraud I’m protected from. This is truly despicable. I had no problem with any of my other vacation reservations. Most people seem to be understanding and have a spirit of working together with me to rebook. This company has taken advantage of me and on the bottom line, have robbed me. Theresa Rice

Just perfect car rental company for me Guys this is one of the best car rental companies I' ve used recently. First of all I surfed web for REALLY good prices for car rental but all I could find were scammers that promises you one price but at the pick up point car rental company charges you with additional payments and fees.....so final price is different from promised. I also decided that I don't want to overpay for a car. Few moments later I found this company really kind staff and competitive prices. Car were without paint scratches or deformations.... I think that this company is really trustful and I recommend them!

Absolutely the worst company ever! Absolutely the worst company on the planet. Do not trust anything this company tells you, because it is an outright lie. They state on their booking voucher and website that you will not be charged any additional fees and the amount stated on your voucher is what you pay, yet when you pick up your car, you get a dirty, scratched car in a dark lot with shady people who charge you DOUBLE what you already paid. Outrageous!!! Then when you try to reach customer service to complain, you get NOTHING, never a response, never can you even talk to anyone. This is the worst company in the world. I'm Definitely reporting them to the better business bureau in the US. Stay away from this company if you don't want to lose all of your money for the crappiest service ever!!!

Traitor and corrupt The car was ok, but the rest was pure misery. I can not recommend this company. It's too expensive. Extra charges on which you are not indformeret about before you book your car. I had received an order specifications of a car to 439 €. But at pickup cost € 699.75. An increase more at € 260.75. We arrived late at night and did not have a chance to cancel resevationen. - Which would have cost us € 75. We had booked our car through RBC Europe, Rental Reservation Center. I can strongly warn against this! They inform you a false price. I will go to the European Commission, to stop these mafia company. I have good contacts in the EU. ************************************************************************************************ Danish. Bilen var ok, men resten var ren elendighed. Jeg kan ikke anbefale dette selskab. Det er for dyrt. Ekstra afgifter, som du ikke indformeret om, før du bestiller din bil. Vi havde modtaget en ordre specifikationerne for en bil til 439 € for 10 dage. Men ved afhentning steg prisen til 699,75 €. En stigning mere på 260,75 €. Vi ankom sent om aftenen og havde ikke en chance for at annullere resevationen. - Hvilket ville have kostet os 75 €. Vi havde reserveret vores bil gennem RBC Europe, Udlejning Reservation Center. Jeg kan stærkt advare imod! De informerer dig en falsk pris. Jeg vil gå til Europa-Kommissionen, for at stoppe ditte mafia selskab. Jeg har gode kontakter i EU.

Stay away I had a very bad experience with this company. Unfortunately it was not just one, but several problems. Me and my girlfriend tried to rent a car in spain. First of all the car we tried to rent was not awailable, but a much more expencive car (same size) was. Second, we were charged twice and the company was absolutely useless in trying to sort it out. Stay away