Damon S
USWrong Parts Delivered I bought a full muffler system for a 2008 Toyota Yaris. I carefully selected make and model, etc.. but the part that goes to the manifold doesn't fit my car. The box it came in was in pretty rough shape and there were dents in the catalytic converter as well as muffler. I don't usually was write bad reviews but this one seemed worthy. I have not even reached out to their customer service yet because what I've read online seems like a nightmare. Also trying to put this dented system back in this large tattered box seems almost impossible. I fortunately know someone who can customize these parts to fit. Buyer beware for a stressful event.
JD
USYou better hope you get the correct… You better hope you get the correct parts delivered. If not, they expect you to pay for shipping to return them. And good luck with that process. They act ignorant to your problem and will drag out the return process until you give up. Once they have your money they could care less about you. Also, what you receive is not what they advertise. I received totally different aftermarket pipes. One of them was damaged as arrived. I re-ordered the exhaust from a different company because they would not refund my money unless I pay the $90+ to ship it back. Save your time, money and stay away from this company!
Rob Knoll
USEither ignorant or inept. I called on Tuesday morning to ask how long it would take to receive a 99 Honda CRV exhaust kit. I was told if I ordered before noon, it would ship out that same day, and I would get it Thursday, Friday at the latest. Because of this, I place my order instead of picking one up in town. I place my order, then I call back the order support and ensure that it is going to be sent out that Tuesday. I'm told 'yep! there is a note here that says to make sure it gets out today!' Come Thursday, I am asking for the tracking info, and they tell me they just shipped it out that morning, the day they initially said I'd receive it.
Kent Fitzgerald
USExhaust parts fit well and seem to be… Exhaust parts fit well and seem to be good quality. Unfortunately, no hardware was included and one supplied gasket was the wrong size, so it took another $30 in parts to complete the install.
Brett hillman
USVolvo xc70 I ordered pipes for my Volvo, 2006 xc70, I got the pipes and muffler, but they were all dented and damaged. I need to fix my car so I’m going to keep them but I will never order from you or recommend this website to anyone else. Thanks