Fullet Clark
GBDO NOT ORDER ANYTHING FROM THIS… DO NOT ORDER ANYTHING FROM THIS COMPANY!!!! THEY ARE UNDER UPSW AUTO PARTS, COLT EXHAUST AND CUTTER INDUSTRIES. THESE PEOPLE ARE BEYOND RUDE AND UNPROFESSIONAL. I HAVE BEEN BACK AND FORTH WITH THEM. THEY ALWAYS WANT YOU TO EMAIL THEM. THEY ARENT BBB ACCREDITED, MORE HORRIBLE REVIEWS. I ORDERED AN EXHAUST SYSTEM FOR MY 2012 NISSAN SENTRA. I NEEDED THEM TO CHANGE THE ADDRESS FROM MY MECHANIC TO MY ADDRESS BECAUSE MY MECHANIC HAD TO GO OUT OF TOWN AND WOULD NOT BE THERE TO SIGN FOR IT. I SPOKE TO TWO REPRESENTATIVES AND A MANAGER NAMED THERESA. THEY WILL YELL, OVER TALK YOU AND EVEN HANG UP LIKE THERESA DID TWICE. I SPOKE TO 3 FEDEX REPRESENTATIVES AND THEY STATED UPSW WOULD HAVE TO CHANGE THE ADDRESS SINCE THEY ARE THE SENDER. UPSW REPRESENTATIVE LIED ABOUT CALLING FEDEX. I TOLD THERESA WHEN I CALLED BACK TODAY THAT I DONT WANT THE PART AND HAS BEEN SHIPPED BACK AND THAT I HAVE THE FEDEX TRACKING. SHE BEGIN TALKING UNPROFESSIONAL AND LOUD. I ADVISED HER THERE WILL BE LEGAL ACTION TAKEN IF THIS WILL NOT BE RESOLVED. I WILL TAKE THEM TO COURT!!!! SHE STATED THE MONEY WILL BE RETURNED AND HUNG UP ON ME AGAIN. ITS BEST TO PAY A LITTLE MORE THAN TO BE TREATED THIS WAY.
Brett hillman
GBVolvo xc70 I ordered pipes for my Volvo, 2006 xc70, I got the pipes and muffler, but they were all dented and damaged. I need to fix my car so I’m going to keep them but I will never order from you or recommend this website to anyone else. Thanks
Chris Freeman
GBSub standard parts for a slightly lower… Sub standard parts for a slightly lower price. Ordered a new exhaust system from these guys and every single piece is smaller than factory, smaller pipes, smaller resonators, nothing up to spec or interchangeable with factory parts.
JD
GBYou better hope you get the correct… You better hope you get the correct parts delivered. If not, they expect you to pay for shipping to return them. And good luck with that process. They act ignorant to your problem and will drag out the return process until you give up. Once they have your money they could care less about you. Also, what you receive is not what they advertise. I received totally different aftermarket pipes. One of them was damaged as arrived. I re-ordered the exhaust from a different company because they would not refund my money unless I pay the $90+ to ship it back. Save your time, money and stay away from this company!
Rob Knoll
GBEither ignorant or inept. I called on Tuesday morning to ask how long it would take to receive a 99 Honda CRV exhaust kit. I was told if I ordered before noon, it would ship out that same day, and I would get it Thursday, Friday at the latest. Because of this, I place my order instead of picking one up in town. I place my order, then I call back the order support and ensure that it is going to be sent out that Tuesday. I'm told 'yep! there is a note here that says to make sure it gets out today!' Come Thursday, I am asking for the tracking info, and they tell me they just shipped it out that morning, the day they initially said I'd receive it.