the story how my fiancee lost a part of his heart. I had met my fiancee 2 years ago. During the first few months of me meeting my Fiancee, we had the absolute time of our lives. he and I are both adrenaline junkies so a V10 M5 BMW was our fix. He purchased this beauty from Sunrise Motors. He had told me about the employees of this place before i unfortunately got to meet them. He told me how the owner SAM is a huge pothead and about his growing weed operation and how he brings customers for L-rides after their vehicle purchase. Sounds awesome and all, but its all just a cover up for the sh!tty heartless people that ran this joint. My Fiancee got into an accident that almost totaled the M5 a few months after first picking it up. He had over $18,000 of work done to the car over a 3 mnth period. About 3 months after receiving the car back from the AUTO- BODY, I was driving on Rt 208 wit the car when it completely stopped in the middle of the highway. Completely stopped i could not even get over into the shoulder i was stuck in the dead middle of a major highway. I was lucky enough to be a Dispatcher for Triple A and know tow drivers that could help me out at that moment. After my fiancee looked over the car he concluded it was the sensor that corresponds with SMG clutch that had issues. After concluding this, he called up Sunrise Motors to ask about the Warranty on the m5. PAT assured him that he was good to go as long as we brought it to a mechanic in Nutley NJ ( i cant remember the name of shop after i find the business card i will post it along with this review ) after towing the bmw to this shop the mechanic working assured us the car would be ready in 3-4 days. On the 4th day we showed up to get the car, this is when a worker there refused to release the car to us and he was only giving it back to Sunrise. Furiously we went to Sunrise and spoke with Pat for hours about this situation. He had told us since we were backed *** ONE *** Payment the bank was searching for the car and there was nothing he can do. this didnt make sense to me at first. PAT manipulated my fiancee and i to believe we were the ones who caused this and it was all our fault. At that point after days of fighting with Pat, Sam, and another European man ( either Polish, Macedonian, Albanian, etc..) working i cant remember his name, but was a total d ick and a snake) We gave up. we felt there was nothing we could do. 8 months later I see the news article about the finance companies repo-ing the vehicles off of the premises. It broke my heart. We had a chance to get the car back. I spoke with a South Hackensack detective who was the head of the case against Sunrise and he had told me that if we notified the police at the time of this incident of them taking the car, they could have helped us get it back. After listening to the whole story, the same detective also had told me that the Mechanic shop technically STOLE the car and gave it to Sunrise Motors. Like i said if he had heard about this when it happened we could have gotten help. After losing the car of our dreams over bulls hit that a fraud business caused us, my man was never the same he lost apart of him with that car. F uck Sunrise Motors. F UCK SAM. F UCK PAT.

Great selection!!!! My experience may have been different than most because we worked for over 3 months to find the exact car I wanted.. Communication between all the girls in the office was fabulous.. The car arrived a few days later than expected, but everything was great.. Unbelievable car & service.. I recommend them all the time!!

they sent a partial check for my payoff … they sent a partial check for my payoff and BOUNCED THE CHECK! the NJ MVC pulled their dealer license. EVERY VICTIM, MAKE SURE YOU CONTACT THE BERGEN COUNTY PROSECUTOR'S OFFICE TO REPORT THEM FOR FRAUD. I did!

Still cannot get my plate, is there a manager to take responsibility? Horrible experience! I bought a car from them one and a half months ago and paid $95 for letting them do the registration. Until now I still haven't got the plate. I tried to call them more than 10 times and they could never identify or solve the problem! Every time they told me that they were going to call me back, and they never did that. The so-called "manager" promised to call me back, then disappeared and I could never get back to him again. Instead, some random people started to promise on "working on this issue", but never got anything done. Desperately I went to the DMV myself, and was told that the information of my car is not in the database, meaning that Sunrise Motors never actually did the registration! Mr or Mrs manager of Sunrise Motors, if you see this message, please start to take responsibility and look into it! I am the man from New Haven, Connecticut and I bought the BMW X3 in March 30th. You can easily find my information. Please work on this!

Great Experience!!! I purchased a Camry from Sunrise motor on rt46 south Hackensack NJ. The most wonderful staff . I made my appointment with Tara ext 110. All around great experience from beginning to end. If ever in the market for car i will definitely be coming back. Again great experience and great job to everyone especially with customer service! !!!