City Lending

20251 Acacia Street #120, 92660, Newport Beach, CA, United States
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2.90
Based on 20 Reviews

5

25.00%

4

25.00%

3

5.00%

2

5.00%

1

40.00%
About City Lending

Founded in 2015, City Lending is managed by a team of experts with decades of experience in the auto loan industry. Our foremost concerns are customer service, ensuring that the process goes smoothly, and getting our customers loans that don't break their budgets. We find you the car you want. We help get you the best deal possible on a new loan, or get out from under a problematic loan with a refinance. We enable you to skip the inconvenience and aggravation associated with car dealerships. Our charter is to provide a quality experience for our customers when they purchase an automobile and work with a reputable dealership to secure financing and the car of your dreams. We work directly with an extensive network of leading car dealers nationwide to provide favorable interest rates and monthly payments for each customer. Our dealerships are chosen because they offer the best rates and the best service in your area. Our courteous, professional customer service representatives do not work on commission, and we require that they all have prior lending experience. In short, the people at City Lending care. We know our livelihood depends upon each customer having a favorable experience.

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Frank Bishop
GB

In my honest opinion In my honest opinion, the salesmen were somewhat straightforward, although I did get a new car off my trade in, I feel I could have gotten a better deal. The fact that my 2015 ford fusion was fully loaded, I got a 2018 vehicle that's partially loaded. I was expecting equal value for my trade

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Paul
GB

Awesome service. -

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Dinah Bosi
GB

Thanks for the referral! I never really have a lot of contact with City Lending but they did send me to one of the best dealerships. Genesis Chevrolet was amazing! They were very professional and did everything for me to be able to walk away with a vehicle!

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Sophia Fei
GB

AVOID, RUN FAR AND FAST. Awful Business. I wish I could give this sham of a company zero stars. Unfortunately, I was a client of City Lending in pursuit of a mortgage for my first home purchase. We worked with Loan Officer Kennedy and his team for this loan. The service was pitiful and I am in shock that we were able to close on our home. We put the offer on this house May 15th and were accepted on May 20th. Kennedy and his team began working on our loan and based on email threads we received, it was clear that for a good chunk of time, between May and June, nothing had been completed on the papers. My fiancé and I were actively replying and quick to send any documents requested, typically with a 24-hour turnaround time. We were set to settle on June 24th before my fiancé and I had to leave town for a work trip. That gave the team about four and a half weeks to complete our loan. From the beginning, Kennedy knew that we were using the MD Smart Buy Program and promised that it would be cleared within days due to a contact he had at the state office. Weeks went by where we only heard from the underwriter and on June 17th, a HOLIDAY weekend, the underwriter urgently calls us at 3 PM asking us to submit a BRAND NEW 20-page document ASAP as it was needed for the state application. WHY this document wasn’t sent to us WEEKS prior – I do not know. We were delayed 6 FULL days before being able to sign our papers. We scheduled and cancelled FOUR notary appointments due to City Lending's utter lack of drive, competency, and care. City Lending should be ashamed of their business practices. This is not how your treat clients who are eager, ready, and quick to provide documentation. I will NEVER use your services again and I will be sure to let any person buying a home know not to pursue your business. The fact we even had to pay the lending team sickened me to my core – the only thing we got out of this was a week of pure stress, a ruined business trip, and many burnt bridges.

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EW
GB

I get a ton of spam calls from this… I get a ton of spam calls from this company. I have never used or applied for a loan from them. Looking forward to them getting a huge fine from the FCC for robocalling. Happens daily and I report every number they call from.

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