Infinite Auto Protection is a Criminal Enterprise My experience is actually 0 stars. I have filed a complaint with Eastern Michigan BBB and Michigan Department of Attorney General. I have charged them with Fraud, Fraud Across State Lines and Breach of Contract. I have also charged the principal of the company individually with these crimes. I will contact an attorney if BBB does not get a satisfactory answer to my charges and the Department of AG does not take up the case. My suit will be for more than $20,000 in actual damages, (Audi A8L 4.0, damaged turbo chargers, $12,400; unpaid refund of cancelled policy less than 8 mos. of 36 mos. $2,200; costs related to new car purchase at least 3 years prior to planned new car purchase) and I believe I have solid, documented proof to support my allegations. I encourage anyone who has suffered damages and believes Infinite Auto Protection is a criminal enterprise to do the same

sold my car in April 2021 sold my car in April 2021, submitted my millage and all required information and since then they have held up my refund. Each month I call im given the same script..they have my info, its processed, it's with tye billing dept., that's another entity, they can't give me the billing number, a manger will call me; no one has ever returnedmy call. After waitung over an hour each month to speak to someone same and receive the same script, they always hang up on my face when I won't except the repeating update. Horrible orginaztion. Liers. They cover absolutely nothing. There so many clause when you need to use it. Several horrible customers service. It a big scam.

DO NOT USE THESE FOLKS! I have never been involved with a firm that devalues its customers so much! Your customer support is horrendous. I canceled my contract and it's been 3+ months with no refund. I currently have a case on file with the Michigan Attorney Generals office to cover what is rightfully mine. i would not reccomend you at all. UPDATE: After getting the Michigan Attorney Generals office of Consumer Protection involved I finally got my refund! It’s a stall game folks! They want to see if you’ll give up! DON’T!!! Get the AG’s office involved!

This place is a total scam This place is a total scam, they had no problem taking my down payment immediately and taking monthly payments on time, but God forbid you want to transfer your policy or talk to someone with any sense. I cancelled and went with Endurance, I'm finished with this fly by night garbage company. Oh did I say I was dissatisfied?

Good luck getting a claim approved. They don't answer their phones or email. I've been paying my premiums as scheduled for nearly 2 years & I now have an issue (the AC in my MINI) that needs to be repaired. I have called the company 15 times, & only spoken to one less than helpful person. All calls involved extensive hold times, & in 14 of the 15 calls, I was disconnected after being on hold for 15-20 mins. I finally got a claim number. That was last week. I have sent several emails as well. My mechanic also cannot get thru to a person to get the claim authorized. No one, & especially not a business, has time to sit around, wait on hold & be hung up on, multiple times several days in a row. It's August, in AZ, and I need to have my AC repaired, period. It's supposed to be covered. This company is absolutely useless & continues to blame their poor response times (or lack of any response) on COVID-19. There is no excuse, except that they're scamming people, apparently.