This is a fraudulent Insurance Company! Do NOT use and pay for extended warranty from Infinite Auto Protection. They gladly take your money, but will never answer the phone. Even when you call them during the business hours, the recording tells you that you have called after business hours. The customer service, claims and accounting departments put you on hold and never come back! If you decide to cancel your policy, they immediately respond, but after cancelling your policy, they will never return your premium. See the many similar reviews online. If you have the same problems, contact the Michigan Attorney General and the Attorney Generals of your states. Additionally, contact Eastern Michigan BBB, FTC (877) 482-4357, and the FBI, IC3.GOV.

This place is a total scam This place is a total scam, they had no problem taking my down payment immediately and taking monthly payments on time, but God forbid you want to transfer your policy or talk to someone with any sense. I cancelled and went with Endurance, I'm finished with this fly by night garbage company. Oh did I say I was dissatisfied?

Worcester Consumer Rights is on this… Worcester Consumer Rights is on this for me in Massachusetts. They have written them two emails already requesting response. If there is no response they escalate to the AG - I highly advise you contact your Attorney General in your state, a class action lawsuit needs to happen; 4000 dollars for two bogus contracts.

I cancelled my policy in July of 2021… I cancelled my policy in July of 2021 in September I received an e-mail stating that I had a refund of $1225 and it should take no more then 14 business days. It is now the end of February and still no refund. I have called and e-mailed them several times, set on hold for about 30 to 45 minutes and when they answer I am told it is in process in the billing dept. I live in Florida so kind of hard to go to small claims court in Michigan. I sent all my paper work to the Attorney General in Michigan's fraud division and never heard anything back from them. Anyone interested in going in together to file a lawsuit against Infinite. If enough of us get together and higher an attorney we can sue them for attorney fees and interest based on length of time they have held our money

Absolutely disappointing👎👎 Absolutely disappointing👎👎. Had two shops quote me an average of $1400 for repair and infinite auto protection will cover $273. They state the contract fine print says “aftermarket parts” so they will only cover a $73 radiator and 2hrs cheap labor!!!!! So bummed I got screwed on this one. If ur gona use this warranty company your better off not even getting one at all. Lose lose situation.