AVOID INFINITE AT ALL COSTS! -

STAY AWAY DON'T TRUST THEM Like everyone else almost impossible to file a claim or get them on the phone. When I call they are rude and make it seem its my fault. The option for repair shops to report an issue is hangs up on the shops or sends them to voicemail and ever calls them back. Worst service and to me a fradulent company that will rip you off.

Buyer beware do not purchase from this… Buyer beware do not purchase from this company they are a scam. They don’t pay claims and don’t reimburse you your money. Does anyone have a lawyer or The attorney general office phone number? I live out of town and this company has my money. Let’s get together and do something please.

DO NOT USE THESE FOLKS! I have never been involved with a firm that devalues its customers so much! Your customer support is horrendous. I canceled my contract and it's been 3+ months with no refund. I currently have a case on file with the Michigan Attorney Generals office to cover what is rightfully mine. i would not reccomend you at all. UPDATE: After getting the Michigan Attorney Generals office of Consumer Protection involved I finally got my refund! It’s a stall game folks! They want to see if you’ll give up! DON’T!!! Get the AG’s office involved!

I cancelled my policy in July of 2021… I cancelled my policy in July of 2021 in September I received an e-mail stating that I had a refund of $1225 and it should take no more then 14 business days. It is now the end of February and still no refund. I have called and e-mailed them several times, set on hold for about 30 to 45 minutes and when they answer I am told it is in process in the billing dept. I live in Florida so kind of hard to go to small claims court in Michigan. I sent all my paper work to the Attorney General in Michigan's fraud division and never heard anything back from them. Anyone interested in going in together to file a lawsuit against Infinite. If enough of us get together and higher an attorney we can sue them for attorney fees and interest based on length of time they have held our money