Alan Pfeffer
GBInfinite Auto Protection is a Criminal Enterprise My experience is actually 0 stars. I have filed a complaint with Eastern Michigan BBB and Michigan Department of Attorney General. I have charged them with Fraud, Fraud Across State Lines and Breach of Contract. I have also charged the principal of the company individually with these crimes. I will contact an attorney if BBB does not get a satisfactory answer to my charges and the Department of AG does not take up the case. My suit will be for more than $20,000 in actual damages, (Audi A8L 4.0, damaged turbo chargers, $12,400; unpaid refund of cancelled policy less than 8 mos. of 36 mos. $2,200; costs related to new car purchase at least 3 years prior to planned new car purchase) and I believe I have solid, documented proof to support my allegations. I encourage anyone who has suffered damages and believes Infinite Auto Protection is a criminal enterprise to do the same
Chris Baxter
GBAbsolutely disappointing👎👎 Absolutely disappointing👎👎. Had two shops quote me an average of $1400 for repair and infinite auto protection will cover $273. They state the contract fine print says “aftermarket parts” so they will only cover a $73 radiator and 2hrs cheap labor!!!!! So bummed I got screwed on this one. If ur gona use this warranty company your better off not even getting one at all. Lose lose situation.
Frank Halstead
GBDO NOT USE THESE FOLKS! I have never been involved with a firm that devalues its customers so much! Your customer support is horrendous. I canceled my contract and it's been 3+ months with no refund. I currently have a case on file with the Michigan Attorney Generals office to cover what is rightfully mine. i would not reccomend you at all. UPDATE: After getting the Michigan Attorney Generals office of Consumer Protection involved I finally got my refund! It’s a stall game folks! They want to see if you’ll give up! DON’T!!! Get the AG’s office involved!
Al Diecidue
GBInfinite Auto Protection are Crooks. Beware Had warranty with Infinite Auto Protection for 3 years before I tried to file my first claim. Repair shop tried for 2 days to get through to someone and then gave up. Told us we had to get Infinite to call them. We could never get anyone to answer phone. Ended up paying out of pocket for service. Second claim, same thing. They just don't answer phone. Third claim this January 2022, engine lost compression and dealership said repair was going to be very expensive. Could contact Infinite, so I sold car for scrap. Anyone reading this review... Do not, I repeat do not pay for a warranty with this company. Their BBB rating is an F. Don't believe their ad. Bunch of crooks.
Mary O'Neill-Winston
GBI wish I had seen these reviews before… I wish I had seen these reviews before I purchased a policy which I did in February of 2020. In June 0f 2021 I place my first and only claim. Anti-freeze was leaking into the water pump which is located in the engine. The job was estimated by my mechanic and refused because they claim my car was overheating which is was not. They were rude and unrelenting. I reported them to my states department of insurance as well as the BBB.