Absolutely disappointing👎👎 Absolutely disappointing👎👎. Had two shops quote me an average of $1400 for repair and infinite auto protection will cover $273. They state the contract fine print says “aftermarket parts” so they will only cover a $73 radiator and 2hrs cheap labor!!!!! So bummed I got screwed on this one. If ur gona use this warranty company your better off not even getting one at all. Lose lose situation.

This company is a complete scam This company is a complete scam. I paid $1850.00 for their platinum coverage plan. Nine months later I had a repair issue and they wanted me to agree to have used control arms that had 80,000 miles on them installed. Instead I took their meager money and purchased new arms. They also only covered 30% of the labor cost. Now I have another claim and they are completely refusing to cover it. I just Googled the company and found that they have been banned from doing business in the state of California. DO NOT USE THIS COMPANY !!!!

Beware of this company Beware of this company. They took every single payment from me and you cannot get a hold of them for a claim. Their recording either tells you some garbage about covid or simply hangs up on you. My Mercedes dealer has been trying to get a hold of them to pay for repairs. I'm looking into how to go about filing a lawsuit against them. Use a different company

Good luck getting a claim approved. They don't answer their phones or email. I've been paying my premiums as scheduled for nearly 2 years & I now have an issue (the AC in my MINI) that needs to be repaired. I have called the company 15 times, & only spoken to one less than helpful person. All calls involved extensive hold times, & in 14 of the 15 calls, I was disconnected after being on hold for 15-20 mins. I finally got a claim number. That was last week. I have sent several emails as well. My mechanic also cannot get thru to a person to get the claim authorized. No one, & especially not a business, has time to sit around, wait on hold & be hung up on, multiple times several days in a row. It's August, in AZ, and I need to have my AC repaired, period. It's supposed to be covered. This company is absolutely useless & continues to blame their poor response times (or lack of any response) on COVID-19. There is no excuse, except that they're scamming people, apparently.

STAY AWAY DON'T TRUST THEM Like everyone else almost impossible to file a claim or get them on the phone. When I call they are rude and make it seem its my fault. The option for repair shops to report an issue is hangs up on the shops or sends them to voicemail and ever calls them back. Worst service and to me a fradulent company that will rip you off.