I cancelled my policy in July of 2021… I cancelled my policy in July of 2021 in September I received an e-mail stating that I had a refund of $1225 and it should take no more then 14 business days. It is now the end of February and still no refund. I have called and e-mailed them several times, set on hold for about 30 to 45 minutes and when they answer I am told it is in process in the billing dept. I live in Florida so kind of hard to go to small claims court in Michigan. I sent all my paper work to the Attorney General in Michigan's fraud division and never heard anything back from them. Anyone interested in going in together to file a lawsuit against Infinite. If enough of us get together and higher an attorney we can sue them for attorney fees and interest based on length of time they have held our money

Buyer beware do not purchase from this… Buyer beware do not purchase from this company they are a scam. They don’t pay claims and don’t reimburse you your money. Does anyone have a lawyer or The attorney general office phone number? I live out of town and this company has my money. Let’s get together and do something please.

COMPLETE 100% SCAM RUN BY SCUM INFINITE AUTO PROTECTION SUCKS AND ANYONE WHO WORKS FOR INFINITE AUTO PROTECTION IS SCUM. NOTHING BUT THIEVES WHO SPEND THEIR LIVES LITERALLY FINDING WAYS TO MAKE UP EXCUSES TO NOT HONOR LEGIT SERVICE REQUESTS! NEVER, EVER GO WITH THIS COMPANY IF YOU EVER EXPECT TO FILE A CLAIM AND HAVE YOUR CAR REPAIRED. I HAD A STRAIGHTFORWARD TRANSMISSION CASE ON A SUBARU THAT WAS WELL-MAINTAINED BY THE BOOK. THEY DENIED MY CLAIM WITH A HORSESHIT EXCUSE AND ARE A 100% SCAM. I WILL BE FILING SMALL CLAIMS, CIVIL SUIT, AND A FORMAL COMPLAINT WITH THE MICHIGAN ATTORNEY GENERAL.

I wish I had seen these reviews before… I wish I had seen these reviews before I purchased a policy which I did in February of 2020. In June 0f 2021 I place my first and only claim. Anti-freeze was leaking into the water pump which is located in the engine. The job was estimated by my mechanic and refused because they claim my car was overheating which is was not. They were rude and unrelenting. I reported them to my states department of insurance as well as the BBB.

Same as all the rest of the reviews Same as all the rest of the reviews. None of the reviews here are exaggerated based on my personal experiences. I’ve had 2 claims so far and had to pay them both myself to get my F-150 back on the road. Find a different company, you’ll regret using Infinite.