Andrea Sercu
GBCOMPLETE 100% SCAM RUN BY SCUM INFINITE AUTO PROTECTION SUCKS AND ANYONE WHO WORKS FOR INFINITE AUTO PROTECTION IS SCUM. NOTHING BUT THIEVES WHO SPEND THEIR LIVES LITERALLY FINDING WAYS TO MAKE UP EXCUSES TO NOT HONOR LEGIT SERVICE REQUESTS! NEVER, EVER GO WITH THIS COMPANY IF YOU EVER EXPECT TO FILE A CLAIM AND HAVE YOUR CAR REPAIRED. I HAD A STRAIGHTFORWARD TRANSMISSION CASE ON A SUBARU THAT WAS WELL-MAINTAINED BY THE BOOK. THEY DENIED MY CLAIM WITH A HORSESHIT EXCUSE AND ARE A 100% SCAM. I WILL BE FILING SMALL CLAIMS, CIVIL SUIT, AND A FORMAL COMPLAINT WITH THE MICHIGAN ATTORNEY GENERAL.
Chris Baxter
GBAbsolutely disappointing👎👎 Absolutely disappointing👎👎. Had two shops quote me an average of $1400 for repair and infinite auto protection will cover $273. They state the contract fine print says “aftermarket parts” so they will only cover a $73 radiator and 2hrs cheap labor!!!!! So bummed I got screwed on this one. If ur gona use this warranty company your better off not even getting one at all. Lose lose situation.
Al Diecidue
GBInfinite Auto Protection are Crooks. Beware Had warranty with Infinite Auto Protection for 3 years before I tried to file my first claim. Repair shop tried for 2 days to get through to someone and then gave up. Told us we had to get Infinite to call them. We could never get anyone to answer phone. Ended up paying out of pocket for service. Second claim, same thing. They just don't answer phone. Third claim this January 2022, engine lost compression and dealership said repair was going to be very expensive. Could contact Infinite, so I sold car for scrap. Anyone reading this review... Do not, I repeat do not pay for a warranty with this company. Their BBB rating is an F. Don't believe their ad. Bunch of crooks.
Frank C Lecato
GBI cancelled my policy in July of 2021… I cancelled my policy in July of 2021 in September I received an e-mail stating that I had a refund of $1225 and it should take no more then 14 business days. It is now the end of February and still no refund. I have called and e-mailed them several times, set on hold for about 30 to 45 minutes and when they answer I am told it is in process in the billing dept. I live in Florida so kind of hard to go to small claims court in Michigan. I sent all my paper work to the Attorney General in Michigan's fraud division and never heard anything back from them. Anyone interested in going in together to file a lawsuit against Infinite. If enough of us get together and higher an attorney we can sue them for attorney fees and interest based on length of time they have held our money
Mary O'Neill-Winston
GBI wish I had seen these reviews before… I wish I had seen these reviews before I purchased a policy which I did in February of 2020. In June 0f 2021 I place my first and only claim. Anti-freeze was leaking into the water pump which is located in the engine. The job was estimated by my mechanic and refused because they claim my car was overheating which is was not. They were rude and unrelenting. I reported them to my states department of insurance as well as the BBB.