This place is a total scam This place is a total scam, they had no problem taking my down payment immediately and taking monthly payments on time, but God forbid you want to transfer your policy or talk to someone with any sense. I cancelled and went with Endurance, I'm finished with this fly by night garbage company. Oh did I say I was dissatisfied?

Good luck getting a claim approved. They don't answer their phones or email. I've been paying my premiums as scheduled for nearly 2 years & I now have an issue (the AC in my MINI) that needs to be repaired. I have called the company 15 times, & only spoken to one less than helpful person. All calls involved extensive hold times, & in 14 of the 15 calls, I was disconnected after being on hold for 15-20 mins. I finally got a claim number. That was last week. I have sent several emails as well. My mechanic also cannot get thru to a person to get the claim authorized. No one, & especially not a business, has time to sit around, wait on hold & be hung up on, multiple times several days in a row. It's August, in AZ, and I need to have my AC repaired, period. It's supposed to be covered. This company is absolutely useless & continues to blame their poor response times (or lack of any response) on COVID-19. There is no excuse, except that they're scamming people, apparently.

This is a fraudulent Insurance Company! Do NOT use and pay for extended warranty from Infinite Auto Protection. They gladly take your money, but will never answer the phone. Even when you call them during the business hours, the recording tells you that you have called after business hours. The customer service, claims and accounting departments put you on hold and never come back! If you decide to cancel your policy, they immediately respond, but after cancelling your policy, they will never return your premium. See the many similar reviews online. If you have the same problems, contact the Michigan Attorney General and the Attorney Generals of your states. Additionally, contact Eastern Michigan BBB, FTC (877) 482-4357, and the FBI, IC3.GOV.

STAY AWAY DON'T TRUST THEM Like everyone else almost impossible to file a claim or get them on the phone. When I call they are rude and make it seem its my fault. The option for repair shops to report an issue is hangs up on the shops or sends them to voicemail and ever calls them back. Worst service and to me a fradulent company that will rip you off.

Buyers don't be full by high rating, I was. It will be a miracle if the pay a claim. If they do there will be a lot of haggling and uncalled negotiations. I take my car to dealer for maintenance and they have refused all legitimate claims without providing any reasoning. My mistake we got suckeredin buying two warranties from them. Unless I get their written report for their denial reasons I am going to take all the legal actions available to me for as long as it takes. I have 4 years left on a warranty, hope I never have to use it again because I know they won't pay and fight each time.