Brittney Layfield
GBInfinite Auto Protection simply works… Infinite Auto Protection simply works out better than any other company I dared give my hard earned money to. The coverage really does what they say it’s supposed to do and the people standing behind it are very approachable and easygoing. I couldn’t of picked a better insurance provider. Been through many who have lied about their coverage. Infinite Auto Protection isn’t one of them!
Steve Hutson
GBThis place is a total scam This place is a total scam, they had no problem taking my down payment immediately and taking monthly payments on time, but God forbid you want to transfer your policy or talk to someone with any sense. I cancelled and went with Endurance, I'm finished with this fly by night garbage company. Oh did I say I was dissatisfied?
Al Diecidue
GBInfinite Auto Protection are Crooks. Beware Had warranty with Infinite Auto Protection for 3 years before I tried to file my first claim. Repair shop tried for 2 days to get through to someone and then gave up. Told us we had to get Infinite to call them. We could never get anyone to answer phone. Ended up paying out of pocket for service. Second claim, same thing. They just don't answer phone. Third claim this January 2022, engine lost compression and dealership said repair was going to be very expensive. Could contact Infinite, so I sold car for scrap. Anyone reading this review... Do not, I repeat do not pay for a warranty with this company. Their BBB rating is an F. Don't believe their ad. Bunch of crooks.
Takara Mosquera
GBsold my car in April 2021 sold my car in April 2021, submitted my millage and all required information and since then they have held up my refund. Each month I call im given the same script..they have my info, its processed, it's with tye billing dept., that's another entity, they can't give me the billing number, a manger will call me; no one has ever returnedmy call. After waitung over an hour each month to speak to someone same and receive the same script, they always hang up on my face when I won't except the repeating update. Horrible orginaztion. Liers. They cover absolutely nothing. There so many clause when you need to use it. Several horrible customers service. It a big scam.
Christine
GBGood luck getting a claim approved. They don't answer their phones or email. I've been paying my premiums as scheduled for nearly 2 years & I now have an issue (the AC in my MINI) that needs to be repaired. I have called the company 15 times, & only spoken to one less than helpful person. All calls involved extensive hold times, & in 14 of the 15 calls, I was disconnected after being on hold for 15-20 mins. I finally got a claim number. That was last week. I have sent several emails as well. My mechanic also cannot get thru to a person to get the claim authorized. No one, & especially not a business, has time to sit around, wait on hold & be hung up on, multiple times several days in a row. It's August, in AZ, and I need to have my AC repaired, period. It's supposed to be covered. This company is absolutely useless & continues to blame their poor response times (or lack of any response) on COVID-19. There is no excuse, except that they're scamming people, apparently.