Andrea Sercu
GBCOMPLETE 100% SCAM RUN BY SCUM INFINITE AUTO PROTECTION SUCKS AND ANYONE WHO WORKS FOR INFINITE AUTO PROTECTION IS SCUM. NOTHING BUT THIEVES WHO SPEND THEIR LIVES LITERALLY FINDING WAYS TO MAKE UP EXCUSES TO NOT HONOR LEGIT SERVICE REQUESTS! NEVER, EVER GO WITH THIS COMPANY IF YOU EVER EXPECT TO FILE A CLAIM AND HAVE YOUR CAR REPAIRED. I HAD A STRAIGHTFORWARD TRANSMISSION CASE ON A SUBARU THAT WAS WELL-MAINTAINED BY THE BOOK. THEY DENIED MY CLAIM WITH A HORSESHIT EXCUSE AND ARE A 100% SCAM. I WILL BE FILING SMALL CLAIMS, CIVIL SUIT, AND A FORMAL COMPLAINT WITH THE MICHIGAN ATTORNEY GENERAL.
mark scotch
GBSame as all the rest of the reviews Same as all the rest of the reviews. None of the reviews here are exaggerated based on my personal experiences. I’ve had 2 claims so far and had to pay them both myself to get my F-150 back on the road. Find a different company, you’ll regret using Infinite.
Takara Mosquera
GBsold my car in April 2021 sold my car in April 2021, submitted my millage and all required information and since then they have held up my refund. Each month I call im given the same script..they have my info, its processed, it's with tye billing dept., that's another entity, they can't give me the billing number, a manger will call me; no one has ever returnedmy call. After waitung over an hour each month to speak to someone same and receive the same script, they always hang up on my face when I won't except the repeating update. Horrible orginaztion. Liers. They cover absolutely nothing. There so many clause when you need to use it. Several horrible customers service. It a big scam.
Frank Halstead
GBDO NOT USE THESE FOLKS! I have never been involved with a firm that devalues its customers so much! Your customer support is horrendous. I canceled my contract and it's been 3+ months with no refund. I currently have a case on file with the Michigan Attorney Generals office to cover what is rightfully mine. i would not reccomend you at all. UPDATE: After getting the Michigan Attorney Generals office of Consumer Protection involved I finally got my refund! It’s a stall game folks! They want to see if you’ll give up! DON’T!!! Get the AG’s office involved!
Robert Frank
GBBeware of this company Beware of this company. They took every single payment from me and you cannot get a hold of them for a claim. Their recording either tells you some garbage about covid or simply hangs up on you. My Mercedes dealer has been trying to get a hold of them to pay for repairs. I'm looking into how to go about filing a lawsuit against them. Use a different company