Al Diecidue
GBInfinite Auto Protection are Crooks. Beware Had warranty with Infinite Auto Protection for 3 years before I tried to file my first claim. Repair shop tried for 2 days to get through to someone and then gave up. Told us we had to get Infinite to call them. We could never get anyone to answer phone. Ended up paying out of pocket for service. Second claim, same thing. They just don't answer phone. Third claim this January 2022, engine lost compression and dealership said repair was going to be very expensive. Could contact Infinite, so I sold car for scrap. Anyone reading this review... Do not, I repeat do not pay for a warranty with this company. Their BBB rating is an F. Don't believe their ad. Bunch of crooks.
Takara Mosquera
GBsold my car in April 2021 sold my car in April 2021, submitted my millage and all required information and since then they have held up my refund. Each month I call im given the same script..they have my info, its processed, it's with tye billing dept., that's another entity, they can't give me the billing number, a manger will call me; no one has ever returnedmy call. After waitung over an hour each month to speak to someone same and receive the same script, they always hang up on my face when I won't except the repeating update. Horrible orginaztion. Liers. They cover absolutely nothing. There so many clause when you need to use it. Several horrible customers service. It a big scam.
Matthew Aronian
GBWorcester Consumer Rights is on this… Worcester Consumer Rights is on this for me in Massachusetts. They have written them two emails already requesting response. If there is no response they escalate to the AG - I highly advise you contact your Attorney General in your state, a class action lawsuit needs to happen; 4000 dollars for two bogus contracts.
Frank C Lecato
GBI cancelled my policy in July of 2021… I cancelled my policy in July of 2021 in September I received an e-mail stating that I had a refund of $1225 and it should take no more then 14 business days. It is now the end of February and still no refund. I have called and e-mailed them several times, set on hold for about 30 to 45 minutes and when they answer I am told it is in process in the billing dept. I live in Florida so kind of hard to go to small claims court in Michigan. I sent all my paper work to the Attorney General in Michigan's fraud division and never heard anything back from them. Anyone interested in going in together to file a lawsuit against Infinite. If enough of us get together and higher an attorney we can sue them for attorney fees and interest based on length of time they have held our money
Brittney Layfield
GBInfinite Auto Protection simply works… Infinite Auto Protection simply works out better than any other company I dared give my hard earned money to. The coverage really does what they say it’s supposed to do and the people standing behind it are very approachable and easygoing. I couldn’t of picked a better insurance provider. Been through many who have lied about their coverage. Infinite Auto Protection isn’t one of them!