Phone Consult Sealed It When I was ready to buy my bike, I had an excellent consultation over the phone with Cycle Limited. You answered my questions about about the bicycle, sale, delivery, and related policies. Excellent support and customer service. Also, there was a lot of added value, like the wheels were already set up tubeless, no sales tax, and a voucher for shipping costs. Bike arrived ahead of schedule and in showroom condition. I was riding within an hour of delivery.

Used parts sold as new One of the parts that was sold to me as new was clearly not new. It was scratched and had dirt and better than the grease. I attempted to reach out to the company to ask about this and what they had to offer to make it right and they never responded to my emails.

Overall a hassle to work with Overall a hassle to work with. I ended up just walking away. It could just be the person I worked with, but I would rather not find out.

Great buying experience Purchasing online was a smooth process. Shipping was fast and packing was great. I had a question after the bike arrived and they called a couple of times with helpful information. I would definitely use them again!

Great experience - fast shipping! I recently purchased a bike from Cycle Limited (2021 Trek Supercaliber) and it was such a great experience! 1. The pictures truly represented the condition of the bike 2 Fast shipping (2 days for me) 3. Carefully packed with minor assembly (just needed to install handlebars and front wheel) Highly recommend Cycle Limited!