Richard Gessner
USAdmittedly I was kind of nervous buying… Admittedly I was kind of nervous buying from the site bike unseen. The bike showed up boxed well and in excellent condition. It's a used bike but aside for a scratch on one crank arm the bike looks brand new. Bike shipped right away and the shipping label provided with accurate delivery time.
Peter W
USOverall a hassle to work with Overall a hassle to work with. I ended up just walking away. It could just be the person I worked with, but I would rather not find out.
Brian Schaefer
USGreat bike, difficult to communicate Very slow and limited communication after purchasing a bike. There were no instructions provided for assembling the bike, so I reached out with a few minor questions. Most of them I was able to figure out eventually by researching online, but I still would have appreciated a quick response. The seller promises a 24 hour response time, which they did not meet. They did eventually get back to me, only partially answering one of the questions. A bigger concern was about the cleanliness of the drivetrain, specifically the jockey wheels. I bought the bike "certified pre-owned," and the sale page suggested that the drivetrain would be inspected and cleaned. The jockey wheels had a significant amount of grime buildup. I removed most of it fairly easily with a flathead screwdriver, but this really should have been taken care of by the seller as promised. The condition of the bike otherwise was as expected from the online posting. The bike was safely packed and arrived promptly.
Darryl Barnett
USGreat experience - fast shipping! I recently purchased a bike from Cycle Limited (2021 Trek Supercaliber) and it was such a great experience! 1. The pictures truly represented the condition of the bike 2 Fast shipping (2 days for me) 3. Carefully packed with minor assembly (just needed to install handlebars and front wheel) Highly recommend Cycle Limited!
Matt M
USGreat Bike Great Experience Called and spoke with Michael who was in the middle of moving the shop's location. Busy as he was he still took the time to answer all my questions and assure me that my YT Jeffsy was the right choice for my needs and budget. The bike arrived in order and as described and has been great fun to ride.