Hoss Kleinschmidt
GBGreat Service on a Great Product During a late training ride I discovered that my 3+ year old light would flicker when illuminated and the flickering rate would increase with wheel speed. I figured my SON 28 Hub had gone bad as it did have 9000+ miles on it. I reached out to K-lite and got the guru in Australia who helped me troubleshoot the issue. Turns out there was a diode of some sort in the light and I needed a replacement. This was two weeks out from the start of the Tour Divide 21. I thought I would never recieve the needed parts in time for the Grand Depart. Thankfully, I was wrong. Working with the USA distributor here in the US "JEFE", I recieved the needed parts just two days later. GREAT CUSTOMER SERVICE and a GREAT PRODUCT!!! Thanks for illuminating my way to Antelope Wells.
customerTom
GBGood size and nice support for long… Good size and nice support for long night riding
Cyndi
GBGreat selection and fast! Super impressed with the selection and speediness of Jefe. I was able to get the entire k-lite system I wanted delivered to my door in less than a week — in the pandemic when you can’t get parts anywhere! We’ll done.
Jeff
GBNicely curated kit I have only recently discovered Jefe bike. The customer service and quick delivery has been very prompt. They have a very well curated range of products for all your endurance riding needs, including K-lite, the go to bike packing light system. Highly recommend!
BB445
GBBest Customer Service Excellent customer service and great gear. I had a technical issue with a switch I had ordered for my Klite setup. Jefe was immediately able to troubleshoot over the phone and sent out a replacement part the same day. Jefe's customer service is the best in the bike business!!