grant walkup
GBConsistently good experience I'm a repeat customer of RWC. I have ordered bearing sets for mountain bike suspensions, bottom brackets, and parts for maintaining suspension systems. Their customer service is great, shipping is fast, and they sell high quality products. In the bicycle world these days counterfeit parts are a huge problem from places like Amazon-- but RWC sells the real stuff at great prices.
Kyashan
ITProfessionalism and kindness! Great seriousness and kindness! What else?! It's my first experience with RWC. I needed information about their product: "RWC 35 & 36MM FOAM FELT OIL RING PAIR" for FOX 36 Permormance Elite GRP2. Chris' availability and speed in giving feedback suggests that there are still serious companies serving the customer. Thanks for everything guys! Kyashan from Rome :]
evrisakis
GRI recommend them i bought a bearing… I recommend them i bought a bearing press and a needle bearing kit and a bearing kit for my frame.I had questions regarding the products i purchased and they where answered by a great person Chris.I will buy again if the need arise.
Rick
GBChris and RWC take customer service to… Chris and RWC take customer service to new heights. He took the time to help me understand what specifically which parts are needed and why. The design of the RWC shock bearing kit is far superior to “the other guys” thanks to the multiple sizes of spacers. The other kits have a lot of slop and lead to suspension “thunk”. I highly recommend RWC products!
David Hood
GBOutstanding customer service Chris and RWC take customer service to new heights. He spent a lot of time helping me understand what specifically which parts are needed and why.