Great bike and great customer service My son transitioned easily from a balance bike to his new Belsize belt-driven bike. He was zipping around within minutes. Customer service is very responsive and helpful, if you need any help along the way.

Great bikes and customer service This is my son's second bike from Belsize. He recently out-grew his 16" bike, and we got him a 20" one. We picked Belsize primarily because of its light weight. He had another 16" bike when he first started learning, but that was too heavy for him, and he didn't want to practice with it. Yet he 'mastered' riding bikes the second day on a Belsize bike :) There was a little hiccup with our second bike. Everything was great except that the box came with 2 right pedals. I contacted their support email and Shirley was great. She sent me a left pedal and now my 7 yo is happily riding his 20" bike.

Belsize for the Win! Shirley is the best! We had a few questions about the product and she was so quick to answer them along with getting us additional products. My son LOVES his bike and I can’t wait to get my other kids a Belsize!!

The bike arrived incredibly fast The bike arrived incredibly fast, it's a nice bike, and the support team was quick to answer my questions.

Good customer service Good customer service. Quickly solved an issue with the bicycle even though it was well outside of the warranty period.