I had gotten this bike for my son and… I had gotten this bike for my son and he loves it! I was weary of the belt drive having never seen or used one myself. The belt had broken over time and reached out to the company and they were very helpful with getting me set up for replacement belts and they arrived fairly fast as well! Been biking all of my life and still to this day and love passing that tradition on to my children. Again was not completely sold on the belt drive idea, but this are wonderful bikes! Having rode this particular bike myself as a grown man, I can say the belt drive is very nice and I'm sold!

Good customer service Good customer service. Quickly solved an issue with the bicycle even though it was well outside of the warranty period.

High quality bike - wonderful that it has no coaster brake!!!! Bought the bike through the company website. It arrived timely and is very well made. Much higher quality than what you will find at Walmart. Much lighter with better finish, and most importantly it has NO COASTER BRAKE!!! Just real bike brakes front and back. The coaster brake on my daughter's bike was confusing her and keeping her from learning to peddle like a pro.

I love the Belt-Driven Excellent client service. The bike is really impressive due to its very light weight! I love the bike, the drive system on the Belt-Driven is great! My daughter is happy with her new mint colored bike.

Great bikes and customer service This is my son's second bike from Belsize. He recently out-grew his 16" bike, and we got him a 20" one. We picked Belsize primarily because of its light weight. He had another 16" bike when he first started learning, but that was too heavy for him, and he didn't want to practice with it. Yet he 'mastered' riding bikes the second day on a Belsize bike :) There was a little hiccup with our second bike. Everything was great except that the box came with 2 right pedals. I contacted their support email and Shirley was great. She sent me a left pedal and now my 7 yo is happily riding his 20" bike.