Bob Thurman
GBHigh quality bike - wonderful that it has no coaster brake!!!! Bought the bike through the company website. It arrived timely and is very well made. Much higher quality than what you will find at Walmart. Much lighter with better finish, and most importantly it has NO COASTER BRAKE!!! Just real bike brakes front and back. The coaster brake on my daughter's bike was confusing her and keeping her from learning to peddle like a pro.
G.W.D.
GBSolid Kid Bikes Belsize bikes look good, have kid-friendly geometry, and include quality components. Just bought two of these (a 16” and a 20”) for my 6yr old and 8yr old. Paint job on the bikes is excellent. After being on balance bikes, moving to the Belsize was a great choice. Each kid picked up pedaling within a day or two. This is where the geometry matters — seat height, reach, and wheelbase are suited to help kids feel stable. While weight is not technically a matter of geometry, I think of them together, and the weight of these bikes is perfect for kids — these bikes are very light and easily maneuvered by kids. Picking up the bikes after a fall and/or walking the bikes around is no problem whatsoever for either of my kids. Importantly, the brakes are kid-friendly: levers fit kid-sized hands, can be squeezed easily, and are Tektro brand (which is a legit component manufacturer). Assembly was mostly already completed right-out-of-the-box, with remaining tasks (front wheel, handlebar, and seat) being relatively painless and quick. Attaching the belt-guard (i.e., chain-guard) was tedious, and I ultimately elected to NOT attach it. It is functionally unnecessary (after all, high-end mtb do not have guards), and the bikes work just fine without the guards in place. Any misgivings about a belt-driven bike ought to be shelved. I see no problems so far and do not anticipate any. The belt is made by Continental (a legit manufacturer for motor vehicle belts and tires, and also bike tires). My guess is that the specs on this belt are intended to meet repetitive cycling under loads similar to what a small engine would require. I’m not worried in the slightest, and I cannot imagine that changing/replacing the belt would be very difficult IF such should ever become necessary. Shipping was prompt. Unfortunately, one bike was missing an important bolt (for attaching the seat). Belsize was prompt in responding on this matter and provided the size for the bolt, along with a refund to cover the cost of the bolt (which I was able to obtain from my local hardware store with no trouble).
Dustin Vaselaar
GBGood customer service Good customer service. Quickly solved an issue with the bicycle even though it was well outside of the warranty period.