Best mtb shop in the uk by far What can I say? Best MTB shop I've ever visited. From the start Gav was very professional and easy to deal with. All the good service started soon as I walked through the door to collect my Santa Cruz e bike. I was made to feel important and appreciated. This attitude towards customers is very hard to come by these days. I will continue to use Stif just because of the great customer service from Gav and the rest of the lads in the Harrogate shop. Great work guys.

Not the best experience I have ever had. Would never deal with this company again, customer service is extremely poor, Happy to sell you a product but the after care is simply appalling waiting 2 months to have a simple issue dealt with. A good company is one who has the ability to manage it's customers expectations, this one I'm afraid can't even demonstrate the basic principles of customer care. Rude, obnoxious shop manager.... One to avoid.

Very happy customer Very happy with my experience purchasing my bike frame and wheelset from Stif bike. Rob from Stif helped me so much, very patient answering all my questions, quick response, and very clear communication. He managed to get the frame i've been searching everywhere with no luck. and He also made the whole transaction so smooth and easy. Thank you so much everyone at Stif especially to Rob.

Top-notch experience I ordered a frame from Stif and I was very pleased with the whole process. Helpful and quick email communication (shout-out to RobW), fast international delivery, really solid packaging, great price. Well done guys, I won't hesitate to order from Stif again.

A great bike shop! As always another great recent experience at Stif. I thought I would leave this review because sometimes it's good to let others know when you have found a good bike shop. In my experience, they are a bike shop that can be consistently relied upon to provide a great service. All the staff are super helpful, knowledgeable, and always seem to go that extra mile. As riders themselves they understand what's important to their customers, and will always do what they can to get you back out riding if they can. Basically, they're just a solid trustworthy bike shop - which is exactly what you want!