A great bike shop! As always another great recent experience at Stif. I thought I would leave this review because sometimes it's good to let others know when you have found a good bike shop. In my experience, they are a bike shop that can be consistently relied upon to provide a great service. All the staff are super helpful, knowledgeable, and always seem to go that extra mile. As riders themselves they understand what's important to their customers, and will always do what they can to get you back out riding if they can. Basically, they're just a solid trustworthy bike shop - which is exactly what you want!

Not the best experience I have ever had. Would never deal with this company again, customer service is extremely poor, Happy to sell you a product but the after care is simply appalling waiting 2 months to have a simple issue dealt with. A good company is one who has the ability to manage it's customers expectations, this one I'm afraid can't even demonstrate the basic principles of customer care. Rude, obnoxious shop manager.... One to avoid.

Great company Great company, excellent customer service and very friendly staff capable of answering any questions, recently purchased a Santa Cruz tallboy from here and the whole process was a pleasure, can’t recommend highly enough.

Very happy customer Very happy with my experience purchasing my bike frame and wheelset from Stif bike. Rob from Stif helped me so much, very patient answering all my questions, quick response, and very clear communication. He managed to get the frame i've been searching everywhere with no luck. and He also made the whole transaction so smooth and easy. Thank you so much everyone at Stif especially to Rob.

Boys are just awesome. Boys are just awesome. I've just ordered a 2022 edition Santa Cruz 5010 C R-Kit L from them, and as a first very good point, the pricing was far more attractive than everywhere else on the Internet : 3400€ shipping costs included instead of 4800€ recommended on Santa Cruz's website. Second great point, a very nice support: delivery has been pretty bad because of TNT's shameful performance and the whole Stif team have been doing their best to help me dealing with it and finally getting the bike delivered in good shape. Thanks boys! Last but not least: plenty of good advises by e-mail to help me setting up the bike and getting the best out of it. Cheers boys! Should I order a new bike someday, you'd be the first website I'd give a shot to. Mickaël