The staff should be ashamed terrible ☹️ Really awful customer service Wanted to order Santa Cruz bike Phoned several times spoke to the team No call back, I understand things are not good at the moment but the staff should say we are not able to take orders not promise to call back This was a genuine enquiry So disappointed with this company who advertise in MTB mag I have now ordered from another company who couldn’t be more helpful Thanks for nothing Terrible

Great company Great company, excellent customer service and very friendly staff capable of answering any questions, recently purchased a Santa Cruz tallboy from here and the whole process was a pleasure, can’t recommend highly enough.

These guys know their stuff! Used these guys for a few years now and their service is bettered only by their knowledge. Whether it’s been buying individual parts or full custom bike build, their knowledge and advice is on the money.

Boys are just awesome. Boys are just awesome. I've just ordered a 2022 edition Santa Cruz 5010 C R-Kit L from them, and as a first very good point, the pricing was far more attractive than everywhere else on the Internet : 3400€ shipping costs included instead of 4800€ recommended on Santa Cruz's website. Second great point, a very nice support: delivery has been pretty bad because of TNT's shameful performance and the whole Stif team have been doing their best to help me dealing with it and finally getting the bike delivered in good shape. Thanks boys! Last but not least: plenty of good advises by e-mail to help me setting up the bike and getting the best out of it. Cheers boys! Should I order a new bike someday, you'd be the first website I'd give a shot to. Mickaël

A great bike shop! As always another great recent experience at Stif. I thought I would leave this review because sometimes it's good to let others know when you have found a good bike shop. In my experience, they are a bike shop that can be consistently relied upon to provide a great service. All the staff are super helpful, knowledgeable, and always seem to go that extra mile. As riders themselves they understand what's important to their customers, and will always do what they can to get you back out riding if they can. Basically, they're just a solid trustworthy bike shop - which is exactly what you want!