Very happy customer Very happy with my experience purchasing my bike frame and wheelset from Stif bike. Rob from Stif helped me so much, very patient answering all my questions, quick response, and very clear communication. He managed to get the frame i've been searching everywhere with no luck. and He also made the whole transaction so smooth and easy. Thank you so much everyone at Stif especially to Rob.

Not the best experience I have ever had. Would never deal with this company again, customer service is extremely poor, Happy to sell you a product but the after care is simply appalling waiting 2 months to have a simple issue dealt with. A good company is one who has the ability to manage it's customers expectations, this one I'm afraid can't even demonstrate the basic principles of customer care. Rude, obnoxious shop manager.... One to avoid.

Stifmtb rullz Stifmtb has great, fast, and kind service. It's easy and very comfortable to contact the representatives by email or chat on the website. They are very responsive and can professionally answer each question. It's not my first experience with buying from Stif and definitely not the last. Thumbs up!!!

Top-notch experience I ordered a frame from Stif and I was very pleased with the whole process. Helpful and quick email communication (shout-out to RobW), fast international delivery, really solid packaging, great price. Well done guys, I won't hesitate to order from Stif again.

New bike from Stif Harrogate The staff at the Harrogate store are extremely helpful. I got to try a few of the bikes I was looking at and was given some really good advice on what would suit me best for my style of riding. The deal I got was really good and so was the after sales support. Gav was great and looked after everything start to finish. There was a potential manufacturer defect with one of the tyres that initially I only wanted reassurance with. Instead they offered to replace it free of charge with a better tyre so I couldn’t say no. I would recommended using this shop. They are flexible and will sort you out so you leave happy. Thanks again