STIFFED on the purchase Great staff great service a little bit angry that the 5010 we just purchased only a few weeks ago in preparation for Xmas stores unused has now been discounted a further £1000. I would not have minded but the sale guy made the impression this was the absolute steal when we purchased. Overhaul shop Great but has now made me hesitant as was looking to purchase another bike and these guys are the main dealers. £1000 can make a difference to a 13 year old in gear to go with his bike.

Boys are just awesome. Boys are just awesome. I've just ordered a 2022 edition Santa Cruz 5010 C R-Kit L from them, and as a first very good point, the pricing was far more attractive than everywhere else on the Internet : 3400€ shipping costs included instead of 4800€ recommended on Santa Cruz's website. Second great point, a very nice support: delivery has been pretty bad because of TNT's shameful performance and the whole Stif team have been doing their best to help me dealing with it and finally getting the bike delivered in good shape. Thanks boys! Last but not least: plenty of good advises by e-mail to help me setting up the bike and getting the best out of it. Cheers boys! Should I order a new bike someday, you'd be the first website I'd give a shot to. Mickaël

These guys know their stuff! Used these guys for a few years now and their service is bettered only by their knowledge. Whether it’s been buying individual parts or full custom bike build, their knowledge and advice is on the money.

Had some issues with a retun I was due… Had some issues with a retun I was due to make being stolen from my car. The guys at Stif were legends about it and sorted my refund. Bought some other knee pads, fast and efficient. Perfect customer service. Highly recommend

Setting The MTB Retail Standard I’ve bought 2 Santa Cruz bikes from Stif Harrogate. They’re absolutely fantastic. Their prices, untouchable customer service, honesty and product knowledge set them apart from every other bike shop in this market. I’ve had valves fail and had replacements shipped under warranty the next day, brake issues that have been sorted and all forms of advice on owning a top end enduro bike. The guys at Stif are an asset to their company and the reason I’ll only ever buy a bike from this business. Jed is super efficient, fair and straight up on the warranty side. Their workshop is fantastically ran and their sales team are real riders with real world experience.