Emergency repair needed! On a cycle tour and desperately needed a new brake cable. Stif Cycles was the nearest Cycle Shop but 3 miles away. They offered to drive over, collect me and the bike, take to their shop for repair - and for me to cycle back. While there they then proceeded to replace the other cable too (and not charge for it). An excellent Team, really interesting store and superb service!

Best mtb shop in the uk by far What can I say? Best MTB shop I've ever visited. From the start Gav was very professional and easy to deal with. All the good service started soon as I walked through the door to collect my Santa Cruz e bike. I was made to feel important and appreciated. This attitude towards customers is very hard to come by these days. I will continue to use Stif just because of the great customer service from Gav and the rest of the lads in the Harrogate shop. Great work guys.

Very happy customer Very happy with my experience purchasing my bike frame and wheelset from Stif bike. Rob from Stif helped me so much, very patient answering all my questions, quick response, and very clear communication. He managed to get the frame i've been searching everywhere with no luck. and He also made the whole transaction so smooth and easy. Thank you so much everyone at Stif especially to Rob.

A great bike shop! As always another great recent experience at Stif. I thought I would leave this review because sometimes it's good to let others know when you have found a good bike shop. In my experience, they are a bike shop that can be consistently relied upon to provide a great service. All the staff are super helpful, knowledgeable, and always seem to go that extra mile. As riders themselves they understand what's important to their customers, and will always do what they can to get you back out riding if they can. Basically, they're just a solid trustworthy bike shop - which is exactly what you want!

The staff should be ashamed terrible ☹️ Really awful customer service Wanted to order Santa Cruz bike Phoned several times spoke to the team No call back, I understand things are not good at the moment but the staff should say we are not able to take orders not promise to call back This was a genuine enquiry So disappointed with this company who advertise in MTB mag I have now ordered from another company who couldn’t be more helpful Thanks for nothing Terrible