Stifmtb rullz Stifmtb has great, fast, and kind service. It's easy and very comfortable to contact the representatives by email or chat on the website. They are very responsive and can professionally answer each question. It's not my first experience with buying from Stif and definitely not the last. Thumbs up!!!

Had some issues with a retun I was due… Had some issues with a retun I was due to make being stolen from my car. The guys at Stif were legends about it and sorted my refund. Bought some other knee pads, fast and efficient. Perfect customer service. Highly recommend

Setting The MTB Retail Standard I’ve bought 2 Santa Cruz bikes from Stif Harrogate. They’re absolutely fantastic. Their prices, untouchable customer service, honesty and product knowledge set them apart from every other bike shop in this market. I’ve had valves fail and had replacements shipped under warranty the next day, brake issues that have been sorted and all forms of advice on owning a top end enduro bike. The guys at Stif are an asset to their company and the reason I’ll only ever buy a bike from this business. Jed is super efficient, fair and straight up on the warranty side. Their workshop is fantastically ran and their sales team are real riders with real world experience.

Emergency repair needed! On a cycle tour and desperately needed a new brake cable. Stif Cycles was the nearest Cycle Shop but 3 miles away. They offered to drive over, collect me and the bike, take to their shop for repair - and for me to cycle back. While there they then proceeded to replace the other cable too (and not charge for it). An excellent Team, really interesting store and superb service!

Top service Purchased a new bike, informed staff, no pressure, offer of trial / test-ride, really good deal, and efficient/fast shipping (even carrier handled damage to box well managed and recorded). Would trust.