Just made another purchase from Stif… Just made another purchase from Stif and yet again they proved they have the technical knowledge and great customer service that always make me think of them first. Sometimes you'll pay more than the internet warehouses cost.......but you get more :)

Setting The MTB Retail Standard I’ve bought 2 Santa Cruz bikes from Stif Harrogate. They’re absolutely fantastic. Their prices, untouchable customer service, honesty and product knowledge set them apart from every other bike shop in this market. I’ve had valves fail and had replacements shipped under warranty the next day, brake issues that have been sorted and all forms of advice on owning a top end enduro bike. The guys at Stif are an asset to their company and the reason I’ll only ever buy a bike from this business. Jed is super efficient, fair and straight up on the warranty side. Their workshop is fantastically ran and their sales team are real riders with real world experience.

A great bike shop! As always another great recent experience at Stif. I thought I would leave this review because sometimes it's good to let others know when you have found a good bike shop. In my experience, they are a bike shop that can be consistently relied upon to provide a great service. All the staff are super helpful, knowledgeable, and always seem to go that extra mile. As riders themselves they understand what's important to their customers, and will always do what they can to get you back out riding if they can. Basically, they're just a solid trustworthy bike shop - which is exactly what you want!

Not the best experience I have ever had. Would never deal with this company again, customer service is extremely poor, Happy to sell you a product but the after care is simply appalling waiting 2 months to have a simple issue dealt with. A good company is one who has the ability to manage it's customers expectations, this one I'm afraid can't even demonstrate the basic principles of customer care. Rude, obnoxious shop manager.... One to avoid.

Great service from stiff as usual Great service from stiff as usual. Very helpful and knowledgeable staff who always go the extra mile to help out. Would definitely recommend using them.