Stif Mountain Bikes

New York Mills, Summerbridge, HG3 4LA, North Yorkshire, United Kingdom
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4.45
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

5.00%

1

10.00%
About Stif Mountain Bikes

The UKs Largest MTB Bunker, based in Summerbridge, North Yorkshire and Winterbourne near Bristol. Specialists in Santa Cruz and stockists of Components, Spares, Ridewear and Streetwear from leading brands around the world. Pinning it since '84 | #wellBastardFast

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Lee
GB

Had some issues with a retun I was due… Had some issues with a retun I was due to make being stolen from my car. The guys at Stif were legends about it and sorted my refund. Bought some other knee pads, fast and efficient. Perfect customer service. Highly recommend

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Wayne Austin
GB

Not the best experience I have ever had. Would never deal with this company again, customer service is extremely poor, Happy to sell you a product but the after care is simply appalling waiting 2 months to have a simple issue dealt with. A good company is one who has the ability to manage it's customers expectations, this one I'm afraid can't even demonstrate the basic principles of customer care. Rude, obnoxious shop manager.... One to avoid.

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Mr J Busby
GB

New bike from Stif Harrogate The staff at the Harrogate store are extremely helpful. I got to try a few of the bikes I was looking at and was given some really good advice on what would suit me best for my style of riding. The deal I got was really good and so was the after sales support. Gav was great and looked after everything start to finish. There was a potential manufacturer defect with one of the tyres that initially I only wanted reassurance with. Instead they offered to replace it free of charge with a better tyre so I couldn’t say no. I would recommended using this shop. They are flexible and will sort you out so you leave happy. Thanks again

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Nathan Postlethwaite
GB

Great company Great company, excellent customer service and very friendly staff capable of answering any questions, recently purchased a Santa Cruz tallboy from here and the whole process was a pleasure, can’t recommend highly enough.

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Alastair Kennedy
GB

Top service Purchased a new bike, informed staff, no pressure, offer of trial / test-ride, really good deal, and efficient/fast shipping (even carrier handled damage to box well managed and recorded). Would trust.

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