Top-notch experience I ordered a frame from Stif and I was very pleased with the whole process. Helpful and quick email communication (shout-out to RobW), fast international delivery, really solid packaging, great price. Well done guys, I won't hesitate to order from Stif again.

Top service Purchased a new bike, informed staff, no pressure, offer of trial / test-ride, really good deal, and efficient/fast shipping (even carrier handled damage to box well managed and recorded). Would trust.

Great service from the team at Stif Great service from the team at Stif – after reading too many bike reviews online I visited the store and used some of their demo bikes, this really helped me find the right bike and size, the team were on hand to offer their thoughts too. Awesome stuff, thanks!

Great service from stiff as usual Great service from stiff as usual. Very helpful and knowledgeable staff who always go the extra mile to help out. Would definitely recommend using them.

Not the best experience I have ever had. Would never deal with this company again, customer service is extremely poor, Happy to sell you a product but the after care is simply appalling waiting 2 months to have a simple issue dealt with. A good company is one who has the ability to manage it's customers expectations, this one I'm afraid can't even demonstrate the basic principles of customer care. Rude, obnoxious shop manager.... One to avoid.