Very happy customer Very happy with my experience purchasing my bike frame and wheelset from Stif bike. Rob from Stif helped me so much, very patient answering all my questions, quick response, and very clear communication. He managed to get the frame i've been searching everywhere with no luck. and He also made the whole transaction so smooth and easy. Thank you so much everyone at Stif especially to Rob.

Great company Great company, excellent customer service and very friendly staff capable of answering any questions, recently purchased a Santa Cruz tallboy from here and the whole process was a pleasure, can’t recommend highly enough.

The staff should be ashamed terrible ☹️ Really awful customer service Wanted to order Santa Cruz bike Phoned several times spoke to the team No call back, I understand things are not good at the moment but the staff should say we are not able to take orders not promise to call back This was a genuine enquiry So disappointed with this company who advertise in MTB mag I have now ordered from another company who couldn’t be more helpful Thanks for nothing Terrible

Top service Purchased a new bike, informed staff, no pressure, offer of trial / test-ride, really good deal, and efficient/fast shipping (even carrier handled damage to box well managed and recorded). Would trust.

Emergency repair needed! On a cycle tour and desperately needed a new brake cable. Stif Cycles was the nearest Cycle Shop but 3 miles away. They offered to drive over, collect me and the bike, take to their shop for repair - and for me to cycle back. While there they then proceeded to replace the other cable too (and not charge for it). An excellent Team, really interesting store and superb service!