Top service Purchased a new bike, informed staff, no pressure, offer of trial / test-ride, really good deal, and efficient/fast shipping (even carrier handled damage to box well managed and recorded). Would trust.

New bike from Stif Harrogate The staff at the Harrogate store are extremely helpful. I got to try a few of the bikes I was looking at and was given some really good advice on what would suit me best for my style of riding. The deal I got was really good and so was the after sales support. Gav was great and looked after everything start to finish. There was a potential manufacturer defect with one of the tyres that initially I only wanted reassurance with. Instead they offered to replace it free of charge with a better tyre so I couldn’t say no. I would recommended using this shop. They are flexible and will sort you out so you leave happy. Thanks again

STIFFED on the purchase Great staff great service a little bit angry that the 5010 we just purchased only a few weeks ago in preparation for Xmas stores unused has now been discounted a further £1000. I would not have minded but the sale guy made the impression this was the absolute steal when we purchased. Overhaul shop Great but has now made me hesitant as was looking to purchase another bike and these guys are the main dealers. £1000 can make a difference to a 13 year old in gear to go with his bike.

Just made another purchase from Stif… Just made another purchase from Stif and yet again they proved they have the technical knowledge and great customer service that always make me think of them first. Sometimes you'll pay more than the internet warehouses cost.......but you get more :)

Boys are just awesome. Boys are just awesome. I've just ordered a 2022 edition Santa Cruz 5010 C R-Kit L from them, and as a first very good point, the pricing was far more attractive than everywhere else on the Internet : 3400€ shipping costs included instead of 4800€ recommended on Santa Cruz's website. Second great point, a very nice support: delivery has been pretty bad because of TNT's shameful performance and the whole Stif team have been doing their best to help me dealing with it and finally getting the bike delivered in good shape. Thanks boys! Last but not least: plenty of good advises by e-mail to help me setting up the bike and getting the best out of it. Cheers boys! Should I order a new bike someday, you'd be the first website I'd give a shot to. Mickaël