Stifmtb rullz Stifmtb has great, fast, and kind service. It's easy and very comfortable to contact the representatives by email or chat on the website. They are very responsive and can professionally answer each question. It's not my first experience with buying from Stif and definitely not the last. Thumbs up!!!

Setting The MTB Retail Standard I’ve bought 2 Santa Cruz bikes from Stif Harrogate. They’re absolutely fantastic. Their prices, untouchable customer service, honesty and product knowledge set them apart from every other bike shop in this market. I’ve had valves fail and had replacements shipped under warranty the next day, brake issues that have been sorted and all forms of advice on owning a top end enduro bike. The guys at Stif are an asset to their company and the reason I’ll only ever buy a bike from this business. Jed is super efficient, fair and straight up on the warranty side. Their workshop is fantastically ran and their sales team are real riders with real world experience.

Emergency repair needed! On a cycle tour and desperately needed a new brake cable. Stif Cycles was the nearest Cycle Shop but 3 miles away. They offered to drive over, collect me and the bike, take to their shop for repair - and for me to cycle back. While there they then proceeded to replace the other cable too (and not charge for it). An excellent Team, really interesting store and superb service!

Great service from stiff as usual Great service from stiff as usual. Very helpful and knowledgeable staff who always go the extra mile to help out. Would definitely recommend using them.

Best mtb shop in the uk by far What can I say? Best MTB shop I've ever visited. From the start Gav was very professional and easy to deal with. All the good service started soon as I walked through the door to collect my Santa Cruz e bike. I was made to feel important and appreciated. This attitude towards customers is very hard to come by these days. I will continue to use Stif just because of the great customer service from Gav and the rest of the lads in the Harrogate shop. Great work guys.