This aint a company. They just take orders Ecotric Oakland=just a guy with a phone...... When you place an order with this company Oakland or Los Angeles location will take your payment and then place an order from the real bicycle seller!!!! You will pay $200-$400 more for the bicycle by not just ordering it from where these guys order from. His seller isn't going to say no to you going direct. Ecotric will say we buy so much quantity we get a quality product cheaper. Maybe he does get a break. But since he orders once your money arrives I doubt if he has quantity purchases often. In short I can order the exact same bike with stickers that say ecotric sucks. My ecotric sucks biker will be exactly like the ecotric bike with different stickers. I highly suggest you type alibaba.com Look for items with an american flag symbol. That means unbranded chinese product. But already in a warehouyse here in the states. These middle people take your money and wait for the bike. So you can go direct and wait for the bike without the middle persons fees

Very Impressed Overall WOW! Very Impressed! Spent a couple of months doing research on an electric assist bike as I can no longer pedal over a mile due to an old military injury. Because we do a lot of camping we needed a Fat Tire folding bike but pricing for those is unbelievably expensive. I was really hesitant when I saw the Ecotric advertisement but, after reading all the material available online, plus all the reviews I could find, I decided to order a couple. This has to be counted as one of the best purchase decisions I've made in a long time. The bikes are very comfortable, look great, ride is excellent, the materials used are of high quality, was not too difficult to put together (it comes mostly assembled), and the price was phenomenal!!!!! Did have a chance to email Customer Service for a couple questions and they were always quick and professional when responding to the inquiry. I heartily recommend this bike to anyone considering an electric bike purchase!