Very polite Very polite, knowledgeable, and communicated clearly to make sure anything and everything I needed was covered. Smooth and easy transaction on drop off. Overall, extremely happy with the experience.

Customer support is AMAZING I was… Customer support is AMAZING I was worried before I decided to try FlexCar because I heard horror stories about how people paid for the month but then was told to return the vehicle without much notice but I have yet to experience this

The whole delivery process is very easy and convenient I have to say this is by far the most easiest, and fastest way to get your hands on a reliable car. Raquel was super nice and helpful in making sure I understood everything I needed to know about the program and if I encounter any issues down the road, they are just a phone call away.

Adding miles is way too expensive as a… Adding miles is way too expensive as a price!! Then you have to pay initially s high rate to even get the car, then a recurring annual yearly fee on top of that, THEN your monthly rental fee.. and THEN you are not given enough miles to really travel so you are charged several times for additional top up added miles!! It is cheaper to just rent a car from your local rent a car place, like enterprise, etc to avoid all of the crazy fees. Oh, and by the way this is just for a super basic car - not a luxury car, not a sports car.. I'm talking about for a Mazda, Acura, Honda, etc.

This car service is super convenient but expensive with the undisclosed random fees… This car service is super convenient and easy to use. However, there are random and very expensive fees that are not disclosed ie the 199 fee when you switch cars (insert explicatives) the 199 cleaning fee even for your first transaction (why am I paying to clean a car I’ve never driven?). The fees random unknown fees makes you want to go back to ownership or leasing.