Christopher
GBCustomer support is AMAZING I was… Customer support is AMAZING I was worried before I decided to try FlexCar because I heard horror stories about how people paid for the month but then was told to return the vehicle without much notice but I have yet to experience this
Tee
GBRed Ram Truck My experience with your customer care representative was fine. However I love the look of the truck that I received however it smells like weed and it shakes as if the transmission is going out. However it would be great if these things were fixed. The truck also has a lot of paint on the back with a piece of it hatched plastic broken. Other than these things it’s great.
Customer
GBNot satisfied with the service and support Poor communication from Management. No evidence can be provided for the customer on the car's condition before delivery and there is no way to get the photos of the car before delivery. Pickup and drop is a hectic thing we need to spend our money on both cases. No proper response for maintenance issues. The mobile app is useless other than the miles calculation. Customer support is giving false commitments that are never fulfilled. Sudden changes for terms and conditions and if not agree we need to return the car.
Atsumasa Tochisako
GBVery good car leasing program! I started use Flex Car program because none of car purchase or term leasing programs did not meet my needs as my stay in Atlanta would be less than 6 months or so. Honestly my expectation of Flex Car program was not so high at the beginning. But from the car delivery time to this date I am fully satisfied with overall quality of operation management by the company. At the time of delivery, the car delivered was fully tuned up and clean. Since then, the car is running smoothly without any trouble or my concerns unlike most rental cars. In summary, Flex Car program meets with my needs very well, possible short term use (practically a month to month leasing program), reducing overall cost for car use, and very easy maintenance. I personally thank to Flex Car to have brought me such a convenient car usage experience.
Lay
GBJust find out a way to have more miles… Just find out a way to have more miles or unlimited miles. I needed this car as secondary but now I have to use it as my main car. It’s a lot more expensive with paying for miles. But but flex made it very easy and simple to get a car. Other than that no complaints. Or do bonus miles a month.