my experience Like others have stated before getting my money, they were attentive. After getting their payment, their attentiveness left a lot to be desired. To be fair, an employee was ill, but I took that into account when waiting for responses and writing this review. I am an understanding person and was told I was "on the radar" when weeks were going by with no communication. I got not a single dollar from the insurance company. Complete denial after what I consider extremely poor communication with Petty details. At one point, having politely asked to get some responses within a week, I was told they couldn't "magically" make things happen. I'll leave it up to the reader to take my attempt at fairness into account. Definitely ok at initial purchase of the service , but if follow-up is needed or important to you, I'd look elsewhere. It isn't their fault I got a complete denial, but they were less than stellar even when considering allowing for a sick employee once the going got tough.

Within minutes you know Within minutes you know this man knows this business. The vast amount of genuine knowledge and experience oozes from the telephone. I’ve never experienced a phone call quite like I did today. I guarantee you will agree with this review. I’m making absolutely no personal gain by writing this except doing a good deed to others who may be in a dire situation like myself. Thank you Justin.

Fantastic Company This company is amazing! They explained the whole process of filing a diminished value claim, told us the expectations and how they could and would help through the whole process. And, they followed through with understanding, professionalism and expertise. We were paid the entire amount we requested from the appraisal that Justin Petty did for us. Petty Details is invaluable if you have a 3rd party auto or RV claim.

Petty Details helped me raise more than 2000 USD Petty Details helped me raise more than 2000USD on my car appraisal when fighting with CCC appraisal report. They are professional and you don't need do anything after choosing and trusting them.

I hesitated before pursuing the… I hesitated before pursuing the appraisal clause at all; I was worried about the potential cost, risk, time, etc. Petty turned out to be a great decision and a great partner. So easy to work with - simple and low cost! If you have a total loss settlement then my guess is you would be much better off financially by engaging Petty on your behalf... they helped me gain an additional $3,050 (in excess of my previous personal negotiations with the insurance co.).