Great Customer Service from Heath I called CruiseAmerica to get some information about a tentative trip for this Fall 2024. I was fortunate to speak with Heath Lowrey who gave me all the information I needed plus giving me suggestions so I was able to make our reservation. Health was knowledgeable, helpful, and friendly. His fabulous customer service was greatly appreciated. His is a wonderful asset for CruiseAmerica. Thank you, Health

Friendly professional service Love this company- second time renting our RV from Cruise America. They answer the phone straight away, super friendly, knowledgeable and professional support from their team. Prices are fair and no sneaky hidden fees. Highly recommend

The adventure trailer promotion code on… The adventure trailer promotion code on the website does not work, I had to call the agent to make the reservation. They also could not fix the problem and just gave me the same percent off but if I need to make changes etc it’s still very inconvenient.

Great Service at Cruise America Mesa, Arizona Cruise America Mesa, Arizona, is a delight to visit because of David S. in reservations and Karin R. at the rental desk. I can't say enough about these two people. I've rented from C.A. probably three dozen times now, and they are so friendly and go above and beyond every time. Karin makes sure everything is perfect with our RVs. She tries to accommodate every request and does so with genuine kindness. David is so prompt when returning calls, answers every question, and is so pleasant to talk with. Other employees are okay too, but not like David and Karin. I think those two really lead by example and lift the whole company up with their efforts.

Excellence Reservation Experience Helped by Robbie Sinteral I am a BC, Canada resident holding passports from other countries, and I want to reserve an RV in Calgary, AB, Canada. My parents, who also hold non-Canada passports, will come to visit me in BC and go to Calgary to rent an RV for a trip. Since my dad holds a non-Canada driver's license and is of non-Canadian nationality, all the documents required to rent an RV in Canada are very ambiguous. I have called the Cruise Canada reservation centre many times and even called the Vancouver BC office and Calgary AB office to ask about my dad's driver's license question, whether he needs to bring a translation document of his driver's license, and does he is the only person can pay this rent as my dad is the only driver to this RV. I got various conflicting answers after I called reservation specialists and branches, which stressed me as it was my first time renting an RV. I struggled and suffered for 4 days by contacting them and seeking solutions. Robbie Sinteral, one of the reservation specialists in Cruise America/Canada, is the first person and only person so far to write down all of my questions and concerns and take the initiative to help me double-check with his colleagues and get back to me. After only waiting 1 hour, he gets back to me by email with detailed explanations to answer all of my questions. All the information has been confirmed, and all the problems have been solved! He is a very efficient, confident and competent worker with sufficient experience and problem-solving skills. If I need to reserve an RV in the future, I will directly contact Robbie Sinteral (his ext. 7456) as he is a reliable reservation specialist and always provides accurate answers that I can trust. Through this platform, I would like to reiterate my appreciation to Robbie Sinteral; thank you so much! It's my first experience in reserving an RV; I may also share future experiences and thoughts after using the RV after my trip.