Angela Haugabrook
GBTM shipping was responsive and timely… TM shipping was responsive and timely in finding me a reasonable quote, getting the agreement to me and making the process seamless. The carrier was also very good after I made the initial contact. The driver gave a thorough inspection of my vehicle before loading it, and delivered earlier than expected. No real issues, except having that the pickup window quoted was not met. Had to call the driver for updates, but to be expected with multiple pickups I guess.
Srini Pai
GBGreat service from TM Shipping Great service from TM Shipping and at reasonable rate. First driver scheduled had some vehicle issues and Veronica was able to arrange another one for the next day without a change in price quoted to me. Great customer service by Veronica! The vehicle was delivered in 3 days after pickup!
Dzmitry Bazyliuk
GBPoor customer service I am a shipper and had a poor experience with TMSHIPPING. Accused our dispatcher of lying without providing a proof. Poor customer service with bad attitude. Order ID: 589159-CX. This is the reply to the below comment from TMSHIPPING: We don't have intention to "deceive" anyone and have a written proof to support our statement. This is very unprofessional to accuse someone knowing the fact that it is not true. Again, it proves our feedback and one star rating above. All documents can be provided upon request. Also, this is very unprofessional to disclose the company names, taking into account the fact that one of them is not related to the issue in any way. There is a written agreement/contract in place with Pegasus. Good luck!!! Feel free to black list both companies if this is the best business practice you follow in resolving the issues.
Tiffani Lawson
GBNYC to Houston with no issues After doing extensive research and hearing bogus quotes I decided to go wit TM Shipping. I’m happy I did! They were great in shipping my car from NYC to Houston. The costs were fair and the shipper was timely for pick up and delivery! I was shocked when the driver called me hours after my arrival to Houston informing me he would be arriving by 6pm with my car! This was 2 whole days prior to the window of time given to me. This whole process was amazing! I would definitely recommend to anyone shopping their car.
Liberty Zabala
GBTHIS IS A FRAUD COMPANY! THIS IS A FRAUD COMPANY!! STAY AWAY!! DO NOT HIRE!!! LISA KEPT PROMISING A CARRIER AND NEVER FOUND ONE. DO NOT HIRE STAY AWAY. THEY ARE NOT A DIRECT SHIPPER. TM SHIPPING IS A BROKER. THEY SIGNED A CONTRACT BUT DID NOT FULFILL IT. THEY HAVE NOT ANSWERED ANY OF MY EMAILS, CALLS, DMS OR TEXTS. THEY DID NOT PICK UP MY VEHICLE. DO NOT HIRE TMSHIPPING!!!! P.S. THEIR REPLY BELOW IS A FALSE LIE TO COVER THEIR TRACKS UNDER THE GUISE OF AN EMERGENCY TO SEEK SYMPATHY. IF IT WERE TRUE ANY LEGITIMATE COMPANY WOULD COMMUNICATE IMMEDIATELY AND PROVIDE TIMELY REAL-TIME UPDATES WITH THEIR CUSTOMER ABOUT ANY CRASH, EMERGENCIES OR DELAYS BUT UNFORTUNATELY NONE OF THAT HAPPENED WITH THIS FRAUD OF A COMPANY, TMSHIPPING, EVEN THEIR REPLY IS SEVERAL DAYS PAST THE CONTRACTUALLY AGREED UPON TIME OF PICK UP WHICH WAS SET BACK IN JUNE—WELL BEFORE THE JULY 4 HOLIDAY.