I haven’t received the confirmation email by my mistake I had an issue with my reservation, as o have put the wrong email and I haven’t received the confirmation email. Sylvester Woods assisted me via the live chat and he solved it right away

11 from 10 Dear, we were absolutely satisfied with your service in Cusco, Lima. On a scale of 1 to 10, with 10 being highly satisfied, 11 is our level of satisfaction with the overall service! :-D We appreciate the high-tech and modern technologies used when picking up and returning the car. Communication via WhatsApp was also great, where we could ask for advice at any time. We would definitely choose your company again and we highly recommend it to anyone who wants to rent a car. Thank you. Josef & Petra Czech Republic

VIP needs to clarify time the offices close when booking! Easy to book and clear terms and conditions. Extremely inconvenienced, rang by the car suppler to be told they can’t honour my booking through vip as their office closes at 10PM and my flight gets in at 10.30pm.

Quality customer service The fact that they reached out to me in sorting out the booking issue without me needing to do anything further was simply above and beyond

The website could be designed to be… The website could be designed to be more attractive and user-friendly.