RESERVATION WAS NOT CONFIRMED RESERVATION WAS NOT CONFIRMED, WHEN RESERVATION WAS MADE, HAVING TO WAIT IS NOT GOOD,Im due to pick up car in about 1.5 hours and still don't have a confirmation, Help Me out here ?

Wheels in motion. I rang VIP Cars to see if I could organise insurance on a car booking at the end of August 2024 as I hadn't sufficient credit on my credit card if I wanted to pay the security deposit instead, which was quite high. Gary put my mind at ease straight away by advising me that I could pay insurance at the desk on the day when I was paying the balance of car hire cost. So this allows me to relax and know that all is taken care of as I'm travelling from Ireland then. Gary was so helpful and friendly, it was a real pleasure to deal with him and I would rate this a 5 star experience. Thank you Gary 👍

Excellent five star service from… Excellent five star service from VIPCars. The booking process was simple. I had a couple of further questions which were dealt with by Dan Chopra in the Customer Service department to my entire satisfaction. Thank you.

deposit it was not clear to me about the insurence and phone number to conect you

Help chat My boking confirmation voucher has not arrived in time, as I supposed, so I made a chat with customer service and I got the voucher at the end of the chat, approx. in 10 minutes.