actionrac.com

3719 mccoy road, 32812, Orlando, United States
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1.22
Based on 9 Reviews

5

0.00%

4

0.00%

3

11.11%

2

0.00%

1

88.89%
About actionrac.com

Action Car Rental was founded over ten years ago in Orlando, Florida. The MCO Orlando International Airport is the main location of the car rental company. Action Car Rental started the business with a few vehicles and the fleet grew to over a thousand of vehicles. Action Car Rental offers the greatest vehicles deals in Orlando, Florida. The location of the rental is convenient nearby the airport and close the the parks, shopping centers, hotels, International Drive, and all major attractions in Orlando. Action Car Rentals offers a variety of different vehicles. Whether you travel alone, in a group, as a couple or as a family, all kinds of vehicles are available here at Action Car Rental. Great deals are provides on Compact, Mid and Full Size, SUVs, passenger vans, convertibles and more. The fleet has even started to offer premium high end vehicles that are absolutely unique and luxurious on demand.

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Debbie Cliff
GB

SCAM-I BEG YOU..DO NOT HIRE FROM THIS COMPANY So Action Car's are STILL TAKING MONEY FROM MY CREDIT CARD 3months after our return. No email. No reason why. Just helping themselves to my credit card details they have held, for months after,then keep extracting money from it. Another £124 gone today. THIS IS FRAUD. They will not answer emails,phone calls (I'm from the UK). Well ACTION CAR RENTALS...YOU CAN'T TAKE ANYMORE because I have blocked my card. British people, I beg you NOT TO USE THIS COMPANY. AND PLEASE BE AWARE, they run under the name of NU Car Rentals and Action Car Rentals. These are the biggest scam company out there.

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pat rowland
GB

Do NOT rent from this company!They try… Do NOT rent from this company!They try to get you to sign up for an expensive plan to "cover" toll roads.We opted out of the plan and were careful to avoid toll roads. Added "avoid tolls" to our Google Maps and had five adults in the car watching carefully for toll roads.We did NOT ever get on a toll road during our one week stay in the Orlando area.Imagine our surprise a month later when we got a bill for 126.81 with a note listing several supposed toll infractions!No photo image of the license plate, just their word against ours. We started a credit card dispute and are still working on that. We (and they) have no PROOF that we didnt go through toll roads.I called E Pass in Florida and unfortunately there is no photo image of the license plate passing into a toll zone. This is because their cars have a "transponder" built in.They listed the WRONG make and model car, and got the DATES completely wrong of when we were thereThis is outrageous and extremely frustrating!Do NOT, I repeat, do NOT rent from Action Car Rentals (NU car rentals) in Orlando Florida or they will be sure to scam you like they scammed us.

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Stewart Masheder
GB

ACTION CAR RENTALS/NU AUTO RENTALS/PRICELINE PRICELINE/NU CAR RENTALS/ACTION CAR RENTALS CON ARTISTS!!!!! Booked an Orlando car rental through Priceline and NU Car Rental and Action Car Rental, what an absolute RIP-OFF!!!! Priceline(ref 553-065-713-38) quoted me $811.05 (£648.76) for 16 days car rental which I THOUGHT was a good price! That’s where I went wrong.Picked the car up from Action Car Rental McCoy Road, where surprise surprise, the TOTAL cost of the rental went up to $1466.57!!!!!!! Numerous “Add-ons” charged, APO concession fee $63.63(what’s that), licence rec fee $52.64, Fl surcharge $32.80, customer facility charge $56.00, Road side $63.84, loss damage waiver $399.84 Then on top of that I was told that every toll infraction would cost $25 each ( bearing in mind most tolls are “charged by tag” so I was obliged to go for the prepaid tolls @ $11.99 per day ($191.84). Basically my “bargain” car rental cost more than doubled!! On top of that the car was filthy, covered in dents and scratches (which I had to mark on an IPad or I’d be charged for them). I was told that I had been charged a $200 deposit refundable when I returned the car) although this is not shown on the paperwork. When I returned the car, again I was told that the $200 deposit would be returned to my credit card- of course it hasn’t)!! In future I will stick with my usual rental company Holiday Rentals, and vow NEVER a to use Priceline, NU or Action car rentals who are in my opinion RIP-OFF merchants!!!!!! (By association)!!! (MCO282091 - 6090931145NU)

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Jennifer Mariee The Money Save
GB

BEWARE - THEY TAKE YOUR RENTAL CAR WHILE ON VACATION BEWARE! This rental company will come and take your rental middle of the night while under a contract and after you PAID without you knowing until you go to leave for a day of fun at Disney World only to find your rental MISSING! This is what they did to me after I extended, after they charged my credit card, after I signed a new contract. Went to leave to one of the Disney Theme parks and car was GONE. Yes GONE. I had one of the resort employees get a couple security guards to check all over in front of my tower but the cars were all gone as people had left for that day already so the parking lots were empty. No o w was answering at the rental car company even when pressing their “option 3” as if something were wrong. Let’s suppose you had an emergency with the car and needed their assistance…no one answered. Security guards called Orange County police to get them involved because we all thought someone stole the rental. It wasn’t until I looked on my missed calls on my phone and saw a Tampa Fl phone number on it and called to see who it was and what that call was about that I learned it was an employee of Action Rental Car informed me that he was an employee of Action and stated “the manager tried to contact me and coulda they came and took the car”. Why would a manager or company take a rental after being charged and renewing a extended week?! And because they couldn’t reach me they TOOK THE RENTAL?! AND BEWARE THEY ALSO GO BY THE NAME OF NÜ WHEN BOOKING!! I INSTANTLY REACHED OUT TO MY CREDIT CARD COMPANY TO REPORT THE CHARGE BECAUSE I HAHE SO MUCH CONFIRMATION AND PROOF! Lyft and Uber was not more than $6 to any of the theme parks of staying beyond the Disney World sign and go with the “wait”. The 10 minutes wait is not really 10 minutes because there are many Lyft and Uber drivers waiting all around that area and you get a driver right away and they are only 3 minutes away. Just a Tip ;) And to the airport with same weight was only $23. So in case anyone is wondering what we did for the second week we were at Disney/Orlando….Oh and you don’t have to pay gas :D ALSO THIS RENTAL COMPANY IS NOT AT THE AIRPORT, it is off sight and you have to wait for about 20 minutes for a shuttle to bring you and the weight once you get there is REDICULOUS because everyone rushes to get off the shuttle to be the first in line and there is only two employees checking you in for your reservation, and a full shuttle even in slow months (we went beginning of November for 2 weeks). DEFINITELY SPEND A LITTLE MORE AND GO WITH A KNOWN RENTAL CAR COMPANY. ***Photos of my FULLY PREPAID reservation for car rental through Priceline where I paid online through Priceline, other receipts and confirmations are after I spoke with someone directly from Action/NÜ and extended, and signed and dated AND PAID for the week extension!! And you can see the charge on my online statement I was indeed charged after I signed and initialed for the extension and received an email confirmation. BEWARE BEWARE BEWARE BEWARE….RENT AT YOUR OWN RISK ⚠️

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Danny A.
GB

Stay away!! A huge scam Stay away from this place! The one star reviews here tell all. The website promises one price, and then there are up charges in the fine print. What a horrible scam. I purchased in advance and was promised one price that I paid in full in advance. When I arrived, I was forced to put another $235 deposit down (which was more than half of the original rental fee!!) and was told I'd get it back 14 business days after I returned the car. I take my trip, return my car, and wait patiently for 15 business days to find that no deposit was returned to my account. I called, and the first person I spoke with repeated the line "That's a deposit and you'll get it back after 14 business days" and when I informed him that it was the 15th day, he changed tact and told me that was an insurance fee, which I was told was waived. The person on the phone started to get very rude, and so I asked for his name and to speak to a manager, and he actually hung up on me! I called back, and was immediately place on indefinite hold. Blood starting to boil, I called back, was put on hold, called back again, and was told I was being put through to a manager. I have no idea what sort of "manager" I was put through to, but he was even ruder than the first guy, telling me that I was never told what I was told about the insurance being waived or the 14 business day return of a deposit. By this point I was done, and this "business leader" had the nerve to actually try to correct me on my lack of politeness, and told me that I could take it up with my credit card and dispute it with them! I was so flabbergasted and angry I was physically shaking! Stay away!!! These people do not know how to treat customers, whatsoever. I wouldn't be surprised if they respond to this review with more rudeness, or trying to make me out like I'm a stupid, which is how they treated me on the phone. By the way, don't just go on my word alone. Check out the other one star reviews here and the complaints on the Better Business Bureau.

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