SCAM-I BEG YOU..DO NOT HIRE FROM THIS COMPANY So Action Car's are STILL TAKING MONEY FROM MY CREDIT CARD 3months after our return. No email. No reason why. Just helping themselves to my credit card details they have held, for months after,then keep extracting money from it. Another £124 gone today. THIS IS FRAUD. They will not answer emails,phone calls (I'm from the UK). Well ACTION CAR RENTALS...YOU CAN'T TAKE ANYMORE because I have blocked my card. British people, I beg you NOT TO USE THIS COMPANY. AND PLEASE BE AWARE, they run under the name of NU Car Rentals and Action Car Rentals. These are the biggest scam company out there.

ACTION CAR RENTALS/NU AUTO RENTALS/PRICELINE PRICELINE/NU CAR RENTALS/ACTION CAR RENTALS CON ARTISTS!!!!! Booked an Orlando car rental through Priceline and NU Car Rental and Action Car Rental, what an absolute RIP-OFF!!!! Priceline(ref 553-065-713-38) quoted me $811.05 (£648.76) for 16 days car rental which I THOUGHT was a good price! That’s where I went wrong.Picked the car up from Action Car Rental McCoy Road, where surprise surprise, the TOTAL cost of the rental went up to $1466.57!!!!!!! Numerous “Add-ons” charged, APO concession fee $63.63(what’s that), licence rec fee $52.64, Fl surcharge $32.80, customer facility charge $56.00, Road side $63.84, loss damage waiver $399.84 Then on top of that I was told that every toll infraction would cost $25 each ( bearing in mind most tolls are “charged by tag” so I was obliged to go for the prepaid tolls @ $11.99 per day ($191.84). Basically my “bargain” car rental cost more than doubled!! On top of that the car was filthy, covered in dents and scratches (which I had to mark on an IPad or I’d be charged for them). I was told that I had been charged a $200 deposit refundable when I returned the car) although this is not shown on the paperwork. When I returned the car, again I was told that the $200 deposit would be returned to my credit card- of course it hasn’t)!! In future I will stick with my usual rental company Holiday Rentals, and vow NEVER a to use Priceline, NU or Action car rentals who are in my opinion RIP-OFF merchants!!!!!! (By association)!!! (MCO282091 - 6090931145NU)

DO NOT rent from them DO NOT rent from them, they are crooks & liars, especially their manager, Mike (if that's his real name) because he would not give us his full name. We rented a Premium SUV and they put us in a mini-van because they no longer had the vehicle that we had paid for & reserved months before. Now we are trying to get a refund for this downgrade; and we are being given the run around.

Stay away!! A huge scam Stay away from this place! The one star reviews here tell all. The website promises one price, and then there are up charges in the fine print. What a horrible scam. I purchased in advance and was promised one price that I paid in full in advance. When I arrived, I was forced to put another $235 deposit down (which was more than half of the original rental fee!!) and was told I'd get it back 14 business days after I returned the car. I take my trip, return my car, and wait patiently for 15 business days to find that no deposit was returned to my account. I called, and the first person I spoke with repeated the line "That's a deposit and you'll get it back after 14 business days" and when I informed him that it was the 15th day, he changed tact and told me that was an insurance fee, which I was told was waived. The person on the phone started to get very rude, and so I asked for his name and to speak to a manager, and he actually hung up on me! I called back, and was immediately place on indefinite hold. Blood starting to boil, I called back, was put on hold, called back again, and was told I was being put through to a manager. I have no idea what sort of "manager" I was put through to, but he was even ruder than the first guy, telling me that I was never told what I was told about the insurance being waived or the 14 business day return of a deposit. By this point I was done, and this "business leader" had the nerve to actually try to correct me on my lack of politeness, and told me that I could take it up with my credit card and dispute it with them! I was so flabbergasted and angry I was physically shaking! Stay away!!! These people do not know how to treat customers, whatsoever. I wouldn't be surprised if they respond to this review with more rudeness, or trying to make me out like I'm a stupid, which is how they treated me on the phone. By the way, don't just go on my word alone. Check out the other one star reviews here and the complaints on the Better Business Bureau.