Beware of Sales Tactics at Action Car Rental Very nice van for driving around a lot of people and their luggage. Got billed for Damage Waiver / Insurance even though I clearly said "no" to it. Van was indicated at 4/4 / full of gas but only had 3/4 tank. When they went to fill it up the gas cover broke off and could not be fixed. You have to agree that there will be no sand in the vehicle on drop off; this is Florida, what do they expect???

Do NOT rent from this company!They try… Do NOT rent from this company!They try to get you to sign up for an expensive plan to "cover" toll roads.We opted out of the plan and were careful to avoid toll roads. Added "avoid tolls" to our Google Maps and had five adults in the car watching carefully for toll roads.We did NOT ever get on a toll road during our one week stay in the Orlando area.Imagine our surprise a month later when we got a bill for 126.81 with a note listing several supposed toll infractions!No photo image of the license plate, just their word against ours. We started a credit card dispute and are still working on that. We (and they) have no PROOF that we didnt go through toll roads.I called E Pass in Florida and unfortunately there is no photo image of the license plate passing into a toll zone. This is because their cars have a "transponder" built in.They listed the WRONG make and model car, and got the DATES completely wrong of when we were thereThis is outrageous and extremely frustrating!Do NOT, I repeat, do NOT rent from Action Car Rentals (NU car rentals) in Orlando Florida or they will be sure to scam you like they scammed us.

BEWARE - THEY TAKE YOUR RENTAL CAR WHILE ON VACATION BEWARE! This rental company will come and take your rental middle of the night while under a contract and after you PAID without you knowing until you go to leave for a day of fun at Disney World only to find your rental MISSING! This is what they did to me after I extended, after they charged my credit card, after I signed a new contract. Went to leave to one of the Disney Theme parks and car was GONE. Yes GONE. I had one of the resort employees get a couple security guards to check all over in front of my tower but the cars were all gone as people had left for that day already so the parking lots were empty. No o w was answering at the rental car company even when pressing their “option 3” as if something were wrong. Let’s suppose you had an emergency with the car and needed their assistance…no one answered. Security guards called Orange County police to get them involved because we all thought someone stole the rental. It wasn’t until I looked on my missed calls on my phone and saw a Tampa Fl phone number on it and called to see who it was and what that call was about that I learned it was an employee of Action Rental Car informed me that he was an employee of Action and stated “the manager tried to contact me and coulda they came and took the car”. Why would a manager or company take a rental after being charged and renewing a extended week?! And because they couldn’t reach me they TOOK THE RENTAL?! AND BEWARE THEY ALSO GO BY THE NAME OF NÜ WHEN BOOKING!! I INSTANTLY REACHED OUT TO MY CREDIT CARD COMPANY TO REPORT THE CHARGE BECAUSE I HAHE SO MUCH CONFIRMATION AND PROOF! Lyft and Uber was not more than $6 to any of the theme parks of staying beyond the Disney World sign and go with the “wait”. The 10 minutes wait is not really 10 minutes because there are many Lyft and Uber drivers waiting all around that area and you get a driver right away and they are only 3 minutes away. Just a Tip ;) And to the airport with same weight was only $23. So in case anyone is wondering what we did for the second week we were at Disney/Orlando….Oh and you don’t have to pay gas :D ALSO THIS RENTAL COMPANY IS NOT AT THE AIRPORT, it is off sight and you have to wait for about 20 minutes for a shuttle to bring you and the weight once you get there is REDICULOUS because everyone rushes to get off the shuttle to be the first in line and there is only two employees checking you in for your reservation, and a full shuttle even in slow months (we went beginning of November for 2 weeks). DEFINITELY SPEND A LITTLE MORE AND GO WITH A KNOWN RENTAL CAR COMPANY. ***Photos of my FULLY PREPAID reservation for car rental through Priceline where I paid online through Priceline, other receipts and confirmations are after I spoke with someone directly from Action/NÜ and extended, and signed and dated AND PAID for the week extension!! And you can see the charge on my online statement I was indeed charged after I signed and initialed for the extension and received an email confirmation. BEWARE BEWARE BEWARE BEWARE….RENT AT YOUR OWN RISK ⚠️

After reading the previous reviews After reading the previous reviews, everything said about them is true. You are NOT going to get your deposit back. They are a crooked company

Stay away!!!!!… I wish I could have given them no stars but one is the lowest I can go. They have 0% customer service and are thieves. DO NOT RENT FROM THIS COMPANY!!!!!