Alejandra Martin
GBThis place is a total scam This place is a total scam, they tell you on the website one price and once you get there they will charge you $100 more per day for an insurance that nobody has. Today Dic 25th 2023, We tried to call the third party they use for the online booking and nobody has answered for us to be able to cancel. We lost a whole day trying to figure out our rental situation. PLEASE DO NOT BOOK WITH THIS COMPANY! IT IS A SCAM
Juan Carlos Machado
GBExcellent service Excellent service, they complied with all the terms and conditions of my reservation! Thank you, Mr. Kevin, for your great service
Emily Drake
GBDishonest rental company Days prior to arriving, I called about the insurance policy. Person at the company said my insurance was fine. When I arrive to pick up the car, I was told my insurance wasn't fine and needed to pay an additional $200 (2x the total rental cost). Dishonest business practice. Do not recommend!
Judyann M. Salg-Osborne
GBHidden fees!!!!!! Beware low price is a scam Do not rent from them! I fell for the low price, booked and paid online. When I got To the office they said I had to provide the declaration page to my insurance so I had to call my insurance company for our declaration page only to find out it was not enough coverage for them and was charged outrageous hidden insurance fees of $600.00 over the total cost at time of booking Had no choice since I was stuck at their office. When I got the car it had many dents and the paint was peeling off the doors. I was extremely embarrassed to show up at my family’s house paying an outrageous amount for a rent a wreck!!!!! The old saying.. if it seems to be to good to be true… don’t do it!!!!!!
susbemol
GBExtra charges all over the place! As always, you can tell how good a service is when things go wrong and how it is dealt with. Unfortunately, in the case of Seven Auto and VIP Cars, have both been terrible to deal with. Long story short - Seven Auto were dishonest and made me pay over $500 claiming that the insurance from their partner (from VIP Cars) was not sufficient, even though the documentation clearly stated it was. VIP Cars then offered a pathetic $100 refund which clearly demonstrates their disregard for customers. I shall be looking for legal advice on the matter now.