Paul Branch
CAWarning about Liability Insurance. Warning about Liability Insurance. This company only accepts liability insurance from a limited number of US insurance companies. That information is not found on many booking sites or is in the fine print of others. I have full coverage through CAA Insurance and was not able to use it and it cost me an additional $30 per day. After doing some investigation I discovered that many second tier rental companies have similar policies that will cost you extra. Your credit card only covers collision not liability and can be used if your credit card has rental coverage. Many 3rd party booking sites do not tell you this and it is not stated in the terms and conditions or on the voucher you give to the rental agency. Before booking anywhere confirm with the rental company that they will accept your Liability Insurance or you will end up paying more that the Tier 1 rental companies.
mykell's unicorn
GBAvoid Avoid Avoid.. Avoid Avoid Avoid... No stars... Disrespectful, unprofessional, cater to their own, scammers, gave me the worst car on the lot check engine light on whole 3 days.. Car was a embarrassment to drive around... TRUST THE REVIEWS! They're under other names as well. 3255 McCoy rd. Orlando.
susbemol
GBExtra charges all over the place! As always, you can tell how good a service is when things go wrong and how it is dealt with. Unfortunately, in the case of Seven Auto and VIP Cars, have both been terrible to deal with. Long story short - Seven Auto were dishonest and made me pay over $500 claiming that the insurance from their partner (from VIP Cars) was not sufficient, even though the documentation clearly stated it was. VIP Cars then offered a pathetic $100 refund which clearly demonstrates their disregard for customers. I shall be looking for legal advice on the matter now.
Judyann M. Salg-Osborne
GBHidden fees!!!!!! Beware low price is a scam Do not rent from them! I fell for the low price, booked and paid online. When I got To the office they said I had to provide the declaration page to my insurance so I had to call my insurance company for our declaration page only to find out it was not enough coverage for them and was charged outrageous hidden insurance fees of $600.00 over the total cost at time of booking Had no choice since I was stuck at their office. When I got the car it had many dents and the paint was peeling off the doors. I was extremely embarrassed to show up at my family’s house paying an outrageous amount for a rent a wreck!!!!! The old saying.. if it seems to be to good to be true… don’t do it!!!!!!
Juan Carlos Machado
GBExcellent service Excellent service, they complied with all the terms and conditions of my reservation! Thank you, Mr. Kevin, for your great service