
Daryl
DEScam Alert I reserved a rental car at a very good price long in advance. Upon arriving to pick up the car, I was told my Chase Sapphire Reserve credit card, which includes CDW, would not be accepted for CDW. They wanted to charge over USD 800,-- extra to the agreed rental amount. Future renters definitely be beware of this company.

Fabiola Machado
GBGreat experience I recently rented at the seven auto rent location. We had a great experience with a quick and pleasant experience at the pick up counter. The car was in excellent condition and had modern features like Android Auto. Congratulations to Cole on quitting!!!

Paul Branch
CAWarning about Liability Insurance. Warning about Liability Insurance. This company only accepts liability insurance from a limited number of US insurance companies. That information is not found on many booking sites or is in the fine print of others. I have full coverage through CAA Insurance and was not able to use it and it cost me an additional $30 per day. After doing some investigation I discovered that many second tier rental companies have similar policies that will cost you extra. Your credit card only covers collision not liability and can be used if your credit card has rental coverage. Many 3rd party booking sites do not tell you this and it is not stated in the terms and conditions or on the voucher you give to the rental agency. Before booking anywhere confirm with the rental company that they will accept your Liability Insurance or you will end up paying more that the Tier 1 rental companies.

Jay
GBNever booking again 1. Buried the $300,000 mandatory liability requirement in the fine print. 2. Website & booking paperwork claimed that there was a counter at the Airport. There was none. 3. Confirmation texts were not received only a phone call the day before. 4. Signage for the office was not visible from the street. 5. Cancellation policy was a credit only not a regund. 6. At times, I was talked down to. 7. Car I was supposed to get was dirty, but the exterior of the car received was filthy. Pluses 1. Close to Airport 2. They kept in contact during the rental. 3. Agent was helpful with recommending how to navigate the area without buying the $10 - $15 per day Sun Pass rental fee.

Martha DeBry
GBHidden fees Hidden fees. They require you to pay for collision insurance even if u have collision through state farm and credit card. You cannot use your personal toll transponder so you have to pay $10-$15 for daily tolls. It almost doubled rental cost. We booked through Dicovercars.com. they said it waa OTO car rental but it is the same office as seven and the contract says seven auto. This company is a scam