
Arnaud Desmedt
GBWe rent at Agadir airport We rent at Agadir airport. They provide the car with no gasoline and give it back Hal-full. They charge us for cleaning (20€) and I had to insist like crazy to recover my deposit. NEVER RENT with UNITED. They are not trustful!!!!

Arun Nair
GBCheap but not cheerful. The collection of our vehicle was delayed by nearly an hour which was disappointing but not inexcusable, but at every opportunity United tried to charge more money for the rental service. When returning the car they charged us €20 for cleaning dust that had naturally accumulated from the dry, sandy environment which would have been impossible to avoid given the isolated location of the airport. They did this knowing full well we had no time to dispute with us having to catch a departing flight. I would strongly recommend avoiding this company, it's not worth having a sour end to a holiday.

Consumer
GBPlease avoid Please avoid. We arrived and there was a queue to recieve our car. Lady in front of us waited 2hours. We had to wait nearly 1 hour. Car was not even the correct one ordered, but as we just wanted to start our trip we didn’t make a hassle. On return of the car, the guy highlighted some dust on the back of the car and said it will cost €20 to clean, which is absolutely absurd. The car was cleaned and on the drive to the airport it collected some dust as Morocco is a dry and sandy country. They try to rip you off in any way they can. Please pay a bit more and use a trusted hire car company.

Mario Saya
ITafter 9 day I'm waiting the refund of a… after 9 day I'm waiting the refund of a cup plastic by a Dacia sanders they're scammers, they asked 400€ for a 25€ plastic piece, I will report to the police because I weekly travel to Morocco

Rahhali
FRDisappointing Experience with United… Disappointing Experience with United FEZ by CarDiscovery I recently rented a car from United and unfortunately, my experience fell far short of expectations. The vehicle provided was not only old but also in a noticeably poor condition with over 170 000 km and engine light. I had a Dacia instead of a Ford, which I had pay a little extra for. From exterior scratches to interior wear and tear, it was clear that the car had seen better days. Moreover, my interaction with the staff was equally disheartening. Their attitude was dismissive and disrespectful, making the entire rental process unpleasant (The person Was eyerolling us, and kept ignoring us when we explained that they gave us a dirty car, the only moment she replied is to say "we Know the likes of you, you take clean cars and lie afterwards). It's disappointing to encounter such lackluster service, especially when relying on a reputable rental company. Cherry on the cake...I had to pay for the parking.... I would not recommend United Rental car neither Discovery car based on my disappointing experience.