Manuel Rosso
ITAvoid, you don't know the final cost We rented a car in Rabat for a week, and during the rental period, everything went more or less smoothly, despite some difficulty finding the car and a $10 charge at the end for external cleaning, which we accepted. However, a few months later, I noticed a charge on my credit card without any prior notice. I sought explanations via phone and email, but unfortunately, I received no response. Only through the intermediary were we able to establish contact. They sent us the original police report, clearly stating that the fine varied between 150/200/300 MAD depending on the day of payment. However, they charged us the total amount of all three figures: 650 MAD. We asked for an explanation, and they sent us an invoice with two items: TICKET VIOLATION 541.67 MAD and TAX 108.33 MAD, totaling 650 MAD. I contested the 541.67 MAD amount, stating that it seemed invented. In response, they sent us a new invoice with the TICKET VIOLATION reduced to 250 MAD (a different amount from that indicated in the report), an ADMINISTRATION FEE of 350 MAD, and TAX of 50 MAD. Upon our request to pay only the part that is rightfully ours, we received no further response. The worst part is that they have access to my credit card information, and I have no idea what they might charge in the future.
Dominik
CZAgadir horrible I rent a car in Agadir and it was horrible! They wanna make more money, so they “find” new scratches. Fortunately we have video proof, that this scratch was already been there! After that, they want to make money on cleaning car, so they say this car have to be return perfectly clean. They charge us for 20€!!!! Unaccetable!!! At this time, they didnt return full security deposit from credit card!!!!! DO NOT RENT A CAR FROM THIS COMPANY!!!
Arnaud Desmedt
GBWe rent at Agadir airport We rent at Agadir airport. They provide the car with no gasoline and give it back Hal-full. They charge us for cleaning (20€) and I had to insist like crazy to recover my deposit. NEVER RENT with UNITED. They are not trustful!!!!
Andre T.
GBWorst Rental Experience in Morocco so Far... I was given an old car of a lower category. Afraid of the safety condition of the vehicle, I called and brought it right back after a couple of miles, only to have to wait an hour, and get an even lower category vehicle for the same price. I'll add that I had to wait for the shuttle at the airport before the long drive to the rental car location away from Casablanca airport. I paid for a diesel and ended up with a gasoline car. I have rented cars in Morocco many times before and this is the worst experience I've had so far. Stay away from this company!
Ihsan Qasem
MAIt was good experience in Agadir… It was good experience in Agadir Airport, the staff were very polite ,I recommend