United® Rent A Car

Delaware State, 19709, Middletown, United States
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1.64
Based on 14 Reviews

5

14.29%

4

0.00%

3

0.00%

2

7.14%

1

78.57%
About United® Rent A Car

Worldwide car rental experience, @United Rent A Car, you will enjoy the latest A hassle free service. We are available in Florida, Portugal, Malta, Greece, Morocco, Poland, Albania, Serbia, Sint Maarten, Jamaica, Turkey, Madeira and Azores. We are working hard to satisfy our customers, and present the maximum possible quantity of service.

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Manuel Rosso
IT

Avoid, you don't know the final cost We rented a car in Rabat for a week, and during the rental period, everything went more or less smoothly, despite some difficulty finding the car and a $10 charge at the end for external cleaning, which we accepted. However, a few months later, I noticed a charge on my credit card without any prior notice. I sought explanations via phone and email, but unfortunately, I received no response. Only through the intermediary were we able to establish contact. They sent us the original police report, clearly stating that the fine varied between 150/200/300 MAD depending on the day of payment. However, they charged us the total amount of all three figures: 650 MAD. We asked for an explanation, and they sent us an invoice with two items: TICKET VIOLATION 541.67 MAD and TAX 108.33 MAD, totaling 650 MAD. I contested the 541.67 MAD amount, stating that it seemed invented. In response, they sent us a new invoice with the TICKET VIOLATION reduced to 250 MAD (a different amount from that indicated in the report), an ADMINISTRATION FEE of 350 MAD, and TAX of 50 MAD. Upon our request to pay only the part that is rightfully ours, we received no further response. The worst part is that they have access to my credit card information, and I have no idea what they might charge in the future.

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Adil
GB

PLEASE AVOID!!! STEER CLEAR!!!! PLEASE AVOID!!!! and watch out for EXTRA CHARGES!!! I made a reservation for a car for 3 days. When I arrived there I couldn't find the United Rent office in the airport and no information on where they are, so I started my search outside the airport, I asked someone wgo told me that there iis no office, actually it is just a van (a utility car) parked in a dark place on the airport parking, suddenly a young man shows up next to the van and informs me that he needs to see the reservation voucher, I showed him the reservation and then he immediately tells me that I have to pay 39Euros EXTRA because the plane was delayed by 45 minutes and I arrived outside opening hours, except that the agency's opening hours are not mentioned anywhere, worse there is no office, it is just a van... This is the worst experience I have ever had for a car rental. I will spare you the inconvenience and stress that this misadventure has caused. AVOID AND DON’T BE FOOLED BY THE PRICES, THEY WILL CHARGE YOY EXTRAS ALL THE WAY ...

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Veronica
RO

United in Madeira No reviews about Madeira rent a car from United. In fact, there is a francize and the car comes from Specific rental. Great experience, 5 stars, good and almost new Mitsubishi, ready to take at midnight, quickly drop-off and deposit released. Thanks!

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Mouaad Hanafi
DE

Bad car and bad experience I have rented a car in Agadir airport. The experience was very bad. Honestly the the offer are very cheep but once you arrive in place they try to get money from you at any price starting by the type of credit card, the proposed car are different from the offer. Even after returning car without issue and with more fuel as i got it and the report says “nothing to signal” yhey take a part from my deposit. I do not recommend UNITED for you.

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Arun Nair
GB

Cheap but not cheerful. The collection of our vehicle was delayed by nearly an hour which was disappointing but not inexcusable, but at every opportunity United tried to charge more money for the rental service. When returning the car they charged us €20 for cleaning dust that had naturally accumulated from the dry, sandy environment which would have been impossible to avoid given the isolated location of the airport. They did this knowing full well we had no time to dispute with us having to catch a departing flight. I would strongly recommend avoiding this company, it's not worth having a sour end to a holiday.

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