Andre T.
GBWorst Rental Experience in Morocco so Far... I was given an old car of a lower category. Afraid of the safety condition of the vehicle, I called and brought it right back after a couple of miles, only to have to wait an hour, and get an even lower category vehicle for the same price. I'll add that I had to wait for the shuttle at the airport before the long drive to the rental car location away from Casablanca airport. I paid for a diesel and ended up with a gasoline car. I have rented cars in Morocco many times before and this is the worst experience I've had so far. Stay away from this company!
Rahhali
FRDisappointing Experience with United… Disappointing Experience with United FEZ by CarDiscovery I recently rented a car from United and unfortunately, my experience fell far short of expectations. The vehicle provided was not only old but also in a noticeably poor condition with over 170 000 km and engine light. I had a Dacia instead of a Ford, which I had pay a little extra for. From exterior scratches to interior wear and tear, it was clear that the car had seen better days. Moreover, my interaction with the staff was equally disheartening. Their attitude was dismissive and disrespectful, making the entire rental process unpleasant (The person Was eyerolling us, and kept ignoring us when we explained that they gave us a dirty car, the only moment she replied is to say "we Know the likes of you, you take clean cars and lie afterwards). It's disappointing to encounter such lackluster service, especially when relying on a reputable rental company. Cherry on the cake...I had to pay for the parking.... I would not recommend United Rental car neither Discovery car based on my disappointing experience.
Ihsan Qasem
MAIt was good experience in Agadir… It was good experience in Agadir Airport, the staff were very polite ,I recommend
Veronica
ROUnited in Madeira No reviews about Madeira rent a car from United. In fact, there is a francize and the car comes from Specific rental. Great experience, 5 stars, good and almost new Mitsubishi, ready to take at midnight, quickly drop-off and deposit released. Thanks!
Consumer
GBPlease avoid Please avoid. We arrived and there was a queue to recieve our car. Lady in front of us waited 2hours. We had to wait nearly 1 hour. Car was not even the correct one ordered, but as we just wanted to start our trip we didn’t make a hassle. On return of the car, the guy highlighted some dust on the back of the car and said it will cost €20 to clean, which is absolutely absurd. The car was cleaned and on the drive to the airport it collected some dust as Morocco is a dry and sandy country. They try to rip you off in any way they can. Please pay a bit more and use a trusted hire car company.