Cheap but not cheerful. The collection of our vehicle was delayed by nearly an hour which was disappointing but not inexcusable, but at every opportunity United tried to charge more money for the rental service. When returning the car they charged us €20 for cleaning dust that had naturally accumulated from the dry, sandy environment which would have been impossible to avoid given the isolated location of the airport. They did this knowing full well we had no time to dispute with us having to catch a departing flight. I would strongly recommend avoiding this company, it's not worth having a sour end to a holiday.

after 9 day I'm waiting the refund of a… after 9 day I'm waiting the refund of a cup plastic by a Dacia sanders they're scammers, they asked 400€ for a 25€ plastic piece, I will report to the police because I weekly travel to Morocco

Avoid, you don't know the final cost We rented a car in Rabat for a week, and during the rental period, everything went more or less smoothly, despite some difficulty finding the car and a $10 charge at the end for external cleaning, which we accepted. However, a few months later, I noticed a charge on my credit card without any prior notice. I sought explanations via phone and email, but unfortunately, I received no response. Only through the intermediary were we able to establish contact. They sent us the original police report, clearly stating that the fine varied between 150/200/300 MAD depending on the day of payment. However, they charged us the total amount of all three figures: 650 MAD. We asked for an explanation, and they sent us an invoice with two items: TICKET VIOLATION 541.67 MAD and TAX 108.33 MAD, totaling 650 MAD. I contested the 541.67 MAD amount, stating that it seemed invented. In response, they sent us a new invoice with the TICKET VIOLATION reduced to 250 MAD (a different amount from that indicated in the report), an ADMINISTRATION FEE of 350 MAD, and TAX of 50 MAD. Upon our request to pay only the part that is rightfully ours, we received no further response. The worst part is that they have access to my credit card information, and I have no idea what they might charge in the future.

Disappointing Experience with United… Disappointing Experience with United FEZ by CarDiscovery I recently rented a car from United and unfortunately, my experience fell far short of expectations. The vehicle provided was not only old but also in a noticeably poor condition with over 170 000 km and engine light. I had a Dacia instead of a Ford, which I had pay a little extra for. From exterior scratches to interior wear and tear, it was clear that the car had seen better days. Moreover, my interaction with the staff was equally disheartening. Their attitude was dismissive and disrespectful, making the entire rental process unpleasant (The person Was eyerolling us, and kept ignoring us when we explained that they gave us a dirty car, the only moment she replied is to say "we Know the likes of you, you take clean cars and lie afterwards). It's disappointing to encounter such lackluster service, especially when relying on a reputable rental company. Cherry on the cake...I had to pay for the parking.... I would not recommend United Rental car neither Discovery car based on my disappointing experience.

PLEASE AVOID!!! STEER CLEAR!!!! PLEASE AVOID!!!! and watch out for EXTRA CHARGES!!! I made a reservation for a car for 3 days. When I arrived there I couldn't find the United Rent office in the airport and no information on where they are, so I started my search outside the airport, I asked someone wgo told me that there iis no office, actually it is just a van (a utility car) parked in a dark place on the airport parking, suddenly a young man shows up next to the van and informs me that he needs to see the reservation voucher, I showed him the reservation and then he immediately tells me that I have to pay 39Euros EXTRA because the plane was delayed by 45 minutes and I arrived outside opening hours, except that the agency's opening hours are not mentioned anywhere, worse there is no office, it is just a van... This is the worst experience I have ever had for a car rental. I will spare you the inconvenience and stress that this misadventure has caused. AVOID AND DON’T BE FOOLED BY THE PRICES, THEY WILL CHARGE YOY EXTRAS ALL THE WAY ...