York Car Rental in FLL not recommended In priceline I reserved a medium SUV like the RAV4 and they give a small SUV a Nissan Kicks. I did allegations to the personnel and they didn't give me the equivalent. I paid in Priceline an insurance but they made me paid for another insurance obligatory telling me that if I dont paid that insurance I can not rent.

I set up a car rental through Priceline… I set up a car rental through Priceline with York to pick up my rental at the Tampa Airport. To my surprise they are not located in the airport like my reservation said but at an offsite location not even close to the airport. We had no way of getting there and they didn't offer shuttle service. I tried to call them and could not get through. We had to rent with another car company. I will never ever use this company again. False advertising.

My car rental experience with York Car… My car rental experience with York Car Rental in Tampa was so unique I felt like I was in a hidden-camera show. When I arrived, someone was stomping out, yelling, "They're effing con artists, man!" There were two other customers at the counters who were also engaged in angry conversations. One of them was so enraged that the representative actually called 911 to get them removed. They finally left, looking at me and saying, "Good luck! They suck!" Now I just had to stay and see what else would go down. While I waited, I decided to pay closer attention to those who were complaining... what had them so upset? Then, I watched the rolling TV announcements on the wall and noticed that they warned about the insurance paperwork everyone would need. I then went back to my Priceline reservation on my phone email and noticed what I hadn't noticed before, and that was the paperwork (declaration page on my insurance contract) I would need once I got to the rental counter. So, while I waited, I started scrolling through my own insurance app and pulled up the needed paperwork. When my turn came around, I was greeted, but the woman was clearly tense from the previous exchanges. I looked at her and said, "Are you OK?" She visibly relaxed, nodded, smiled, and we started the car rental exchange. And she helped me with the car insurance paperwork on my phone and used it to take images of the needed pages. Everything went smoothly, and we even laughed about a few things. I then had to go outside with one of the outdoor workers to look at the car and review it for any dings, scratches, etc. The young man who helped me looked exhausted. I stopped, looked at him, and said, "Hey, are you doing OK? Is it like this all the time here?" He indicated that he struggled working there, and could certainly never be behind the counters like those getting yelled at all the time. But then he still had to deal with angry people... but they usually weren't mad at him. So, I said to him, "Well, let's try to make this process a bit better than your earlier ones." He smiled and was suddenly relaxed, and he helped me through the rest of the process. To sum up this experience: I watched 5 absolutely angry customers before it was my turn. It is clear this company is dysfunctional as they are not choosing to fix their problems. The complaints I read about on this page stem back far too long for any management team to not correct the issues that plague them. That is completely unacceptable. One thing that occurred to me as I drove away in my "Premier Level" Toyota Camry was that the angry customers are partly to blame. Not because of our rudeness, but because we fell for the attractive lure of prices that were less than half of other companies and expected the same kind of quality of that little-known company as the more known ones. We need to stop falling for the "too-good-to-be-true" offers and own that we are trying to get something that really isn't realistic. I gave this company 3 stars because I actually had an OK experience. The woman and young man who helped me were kind and did well. But the company itself is in desperate need of review. There is something wrong with any company that is knowingly deceptive. They might argue and say they're not, but if that were true, then they would correct the things that are clearly happening over and over and over. I saw it in 4 of the 5 customers I watched. They could fix that by becoming more user-friendly and help customers understand things more clearly before they pay. So, zero stars for the company. I think that's everything. Hopefully, this helps someone.

avoid at all cost the cheap price not… avoid at all cost the cheap price not worth it 2 shuttles to and from airport terminal customer service non existent , they require your actual insurance policy present or buy additional ins from them. borders on scam. cars are cheapest junk,over charge for sun pass. do not except 24hr return and no easy drop off

Please if someone else was SCAMMED for YORK CAR RENTAL CONTACT ME ASAP Please if someone else was scanned by this company York car rental in Toronto, charged a crazy amount please contact me jennycruz1778 @ gmail.com so we can collect data an sue this company is scanning a lot of people , we need to stop them asap and prove they’re scans. Please please please share this information to find more victims of fraud