Never to be trusted Do NOT use this company if its the last rental company in the world! Your credit card is not safe with them. This car rental does not give you an option to prepay tolls then charged me over $300 for less than $10 tolls. The most dishonest rental company ever!

Theft We rented a car from York last summer. They incurred charges for tolls we used and billed us. No issue paying this however it was sent to a credit collection company without trying to notify us first. Regardless, we paid the fee ($95).Recently, in error, my husband paid the credit recovery agency money that was meant for CRA ($2000). When he contacted them, they advised the money was already sent to York via chqs (chq#'s and dates were given). When we spoke with York, we received nothing but a runaround,them denying this had occurred. At the end of the email today, they advised they weren't helping and to go ahead and proceed with legal action. Keeping the money is theft. We require the money to be returned asap.

SCAM!! If i could give negative stars i would SCAM!!! PLEASE REFRAIN FROM USING THIS SERVICE. They mention everything at the time of picking up the car about going out of province and about insurance(which they make you buy from them at time of pickup) and nothing about how you will be charged for going over 200kms. It is advertised as unlimited mileage and nowhere on the website does it state "charged for excessive KM" unless after you make the reservation and listed as hidden fees. They don't even have their company listed on google maps as so people cant leave reviews. UNPROFESSIONAL AND UNETHICAL BEHAVIOUR.

Be honest with the total cost and also… Be honest with the total cost and also the deposit money when I was there one couple was paying $500 and they wanted me to put 2500 down that is illegal

If i could give zero stars i would If i could give zero stars i would. I reserved a car for my trip to Tampa through priceline. Landed at the airport, waited for my luggage which was delayed, waited 40 minutes for the shuttle, waited another 40 minutes on line at the rental company to watch everyone in front of me be denied their car rental. I get to the counter and i am told my reservation was cancelled due to being "late" for pick up - which was due to their shuttle being late and waiting in line. and that they could not do anything about it. This was paid IN FULL upon booking. I then asked them to rent a car (since i needed a car) and they said they couldnt do an "at counter" booking and there was nothing they could do for me. People on line behind me were also turned away for the same reason. WORST EXPERIENCE. DO NOT RECOMMEND.