Worst car rental ever My partner and I had a terrible experience with York Car Rental in Cancun, Mexico. In the afternoon on Dec 24th we arrived at Cancun Airport. No one was waiting to pick us up as per our reservation. We called all 3 phone numbers, provided in the voucher, but no one answered. Later we took a taxi to their office only to find that they are not there and no one has heard of them either. Very disappointing experience and not a great way to start your holiday.

Scam, do not ever use them! Just like everyone else has said, a total bait and switch scam. The thing that really pissed me off was that American Airlines Rewards offered up this scam of a car rental company in exchange for miles. I arrive to pick up car, and it's nothing but added fees, and outrageous details about insurance. You had to show them your declaration page of your insurance, or buy out of that on a per day basis. I walked out without talking car, and now am formally complaining to AA.

Avoid Avoid! I Was ask to pay additional fees and my deposit was $1,000.00 with full coverage insurance. Not located at the airport. I will never use a bundle package from priceline or expedia again.My car had an overwhelming air fresh smell to later go away and smell like ass, freaking awful. Seats were dirty. Paid for small suv and got a small Nissan Sentara. I hated everything about this experience. It's a shame and disgraceful what this world had came too. Stressful, stressful, stressful!!!!

avoid at all cost the cheap price not… avoid at all cost the cheap price not worth it 2 shuttles to and from airport terminal customer service non existent , they require your actual insurance policy present or buy additional ins from them. borders on scam. cars are cheapest junk,over charge for sun pass. do not except 24hr return and no easy drop off

If i could give zero stars i would If i could give zero stars i would. I reserved a car for my trip to Tampa through priceline. Landed at the airport, waited for my luggage which was delayed, waited 40 minutes for the shuttle, waited another 40 minutes on line at the rental company to watch everyone in front of me be denied their car rental. I get to the counter and i am told my reservation was cancelled due to being "late" for pick up - which was due to their shuttle being late and waiting in line. and that they could not do anything about it. This was paid IN FULL upon booking. I then asked them to rent a car (since i needed a car) and they said they couldnt do an "at counter" booking and there was nothing they could do for me. People on line behind me were also turned away for the same reason. WORST EXPERIENCE. DO NOT RECOMMEND.