apix
CASCAM!! If i could give negative stars i would SCAM!!! PLEASE REFRAIN FROM USING THIS SERVICE. They mention everything at the time of picking up the car about going out of province and about insurance(which they make you buy from them at time of pickup) and nothing about how you will be charged for going over 200kms. It is advertised as unlimited mileage and nowhere on the website does it state "charged for excessive KM" unless after you make the reservation and listed as hidden fees. They don't even have their company listed on google maps as so people cant leave reviews. UNPROFESSIONAL AND UNETHICAL BEHAVIOUR.
Ashley Gosse
CATheft We rented a car from York last summer. They incurred charges for tolls we used and billed us. No issue paying this however it was sent to a credit collection company without trying to notify us first. Regardless, we paid the fee ($95).Recently, in error, my husband paid the credit recovery agency money that was meant for CRA ($2000). When he contacted them, they advised the money was already sent to York via chqs (chq#'s and dates were given). When we spoke with York, we received nothing but a runaround,them denying this had occurred. At the end of the email today, they advised they weren't helping and to go ahead and proceed with legal action. Keeping the money is theft. We require the money to be returned asap.
Yeshaya Cohen
GBWorst car rental experience ever I… Worst car rental experience ever I believe they’re here just try to buy up all the extra I rent cars at least twice a year when I go away. I figured I’ll save a few dollars the place is scam.
Unhappy
GBScam, do not ever use them! Just like everyone else has said, a total bait and switch scam. The thing that really pissed me off was that American Airlines Rewards offered up this scam of a car rental company in exchange for miles. I arrive to pick up car, and it's nothing but added fees, and outrageous details about insurance. You had to show them your declaration page of your insurance, or buy out of that on a per day basis. I walked out without talking car, and now am formally complaining to AA.
Karen Temple
GBI set up a car rental through Priceline… I set up a car rental through Priceline with York to pick up my rental at the Tampa Airport. To my surprise they are not located in the airport like my reservation said but at an offsite location not even close to the airport. We had no way of getting there and they didn't offer shuttle service. I tried to call them and could not get through. We had to rent with another car company. I will never ever use this company again. False advertising.