The worst customer service The worst customer service, I rented a car from this company was robbed broken window and charged me a 3000 dollar deductible. They are a lying cheating company don't rent from them beware.

Never to be trusted Do NOT use this company if its the last rental company in the world! Your credit card is not safe with them. This car rental does not give you an option to prepay tolls then charged me over $300 for less than $10 tolls. The most dishonest rental company ever!

Worst car rental ever My partner and I had a terrible experience with York Car Rental in Cancun, Mexico. In the afternoon on Dec 24th we arrived at Cancun Airport. No one was waiting to pick us up as per our reservation. We called all 3 phone numbers, provided in the voucher, but no one answered. Later we took a taxi to their office only to find that they are not there and no one has heard of them either. Very disappointing experience and not a great way to start your holiday.

Scam, do not ever use them! Just like everyone else has said, a total bait and switch scam. The thing that really pissed me off was that American Airlines Rewards offered up this scam of a car rental company in exchange for miles. I arrive to pick up car, and it's nothing but added fees, and outrageous details about insurance. You had to show them your declaration page of your insurance, or buy out of that on a per day basis. I walked out without talking car, and now am formally complaining to AA.

SCAM!! If i could give negative stars i would SCAM!!! PLEASE REFRAIN FROM USING THIS SERVICE. They mention everything at the time of picking up the car about going out of province and about insurance(which they make you buy from them at time of pickup) and nothing about how you will be charged for going over 200kms. It is advertised as unlimited mileage and nowhere on the website does it state "charged for excessive KM" unless after you make the reservation and listed as hidden fees. They don't even have their company listed on google maps as so people cant leave reviews. UNPROFESSIONAL AND UNETHICAL BEHAVIOUR.