Worst car rental ever My partner and I had a terrible experience with York Car Rental in Cancun, Mexico. In the afternoon on Dec 24th we arrived at Cancun Airport. No one was waiting to pick us up as per our reservation. We called all 3 phone numbers, provided in the voucher, but no one answered. Later we took a taxi to their office only to find that they are not there and no one has heard of them either. Very disappointing experience and not a great way to start your holiday.

God awful God awful. Seriously avoid this company at all costs. You're better off buying a car instead of renting from this place.

Scam, do not ever use them! Just like everyone else has said, a total bait and switch scam. The thing that really pissed me off was that American Airlines Rewards offered up this scam of a car rental company in exchange for miles. I arrive to pick up car, and it's nothing but added fees, and outrageous details about insurance. You had to show them your declaration page of your insurance, or buy out of that on a per day basis. I walked out without talking car, and now am formally complaining to AA.

I set up a car rental through Priceline… I set up a car rental through Priceline with York to pick up my rental at the Tampa Airport. To my surprise they are not located in the airport like my reservation said but at an offsite location not even close to the airport. We had no way of getting there and they didn't offer shuttle service. I tried to call them and could not get through. We had to rent with another car company. I will never ever use this company again. False advertising.

Worst car rental experience ever I… Worst car rental experience ever I believe they’re here just try to buy up all the extra I rent cars at least twice a year when I go away. I figured I’ll save a few dollars the place is scam.