Scam, do not ever use them! Just like everyone else has said, a total bait and switch scam. The thing that really pissed me off was that American Airlines Rewards offered up this scam of a car rental company in exchange for miles. I arrive to pick up car, and it's nothing but added fees, and outrageous details about insurance. You had to show them your declaration page of your insurance, or buy out of that on a per day basis. I walked out without talking car, and now am formally complaining to AA.

God awful God awful. Seriously avoid this company at all costs. You're better off buying a car instead of renting from this place.

DO NOT FALL FOR THIS SCAM RENTAL… DO NOT FALL FOR THIS SCAM RENTAL COMPANY. I prepaid a rental for my stay in Mexico at the Cancun airport. The instructions were clear as to where I would be met by the shuttle. I waited there for 2 hours having called every number they listed. One of the numbers had been disconnected. The other number went to a voice mail that was never answered as I did not hear back for them at any time during my 2 month stay. When it became apparent that no one was coming, and that this company may not even exist, I walked back into the airport and rented a car from Avis. Having returned to Toronto I tried to contact them at the number they've provided and it went to a voice mail that was full. Don't waste your time or money with this company. As we speak I am on the phone with the bank who issued my US credit card that I put the pre-payment on. Hopefully they can reverse this charge, and if not I will sue them in small claims court

DONT RENT FROM HERE YOU WILL BE SORRY DONT RENT FROM HERE YOU WILL BE SORRY. IT WAS TGE WORST TRAVEL EXPERIENCE IVE EVERY HAD IN YEARS OF TRAVELING. THE PLACE IS A TOTAL SCAM. WAITRD FOR HOURS TO BE TURNED AWAY DUE TO INSURANCE FROM MY STATE TGEY DID NOT EXCEPT IT. ALMOST EVERY CUSTOMER INCLUDING MY FAMILY AND I LEFT DISTRAUGHT. WE WERE STRANDED WITH NO TRANSPORTATION AS DARKNESS ROLLED IN. WE HAD TO UBER BACK TO THE AIRPORT BECAUSE THE SITE IS NOT AT THE AIRPORT AS STATED WHEN BOOKING. I BOOKED THRU A THIRD PARTY IE.. PRICELINE. WORST EXPERIENCE EVER. I HOPE THIS REVIEW WILL HELP SOMEONE IN THE FUTURE FROM THIS COMPANY AS MY FAMILY AND NEARLY EVERY CUSTOMER THAT WAS AT THIS RUN DOWN SCAM BUSINESS HAD EXPERIENCED. AWFUL AWFUL AWFUL !!!!! THE STAFF WAS EXTREMELY RUDE AND DISRESPECTFUL. I REALLY WANTED TOJUMP THE COUNTER AND ASSAULT THEM.PLEASE DONT RENT FROM HERE IN ANY MANNER YOU WILL BE SORRY!!’ COST ME $300 DOLLARS EXTRA TO GET A RENTAL AT THE AIRPORT. SCAM SCAM SCAM.

avoid at all cost the cheap price not… avoid at all cost the cheap price not worth it 2 shuttles to and from airport terminal customer service non existent , they require your actual insurance policy present or buy additional ins from them. borders on scam. cars are cheapest junk,over charge for sun pass. do not except 24hr return and no easy drop off