The wait time to rent a vehicle was… The wait time to rent a vehicle was poor. The car reserved was unavailable so I had to go with another vehicle. The vehicle was not clean. The Administration fees are extremely high and are in the fine print. Toll fees are 3 times higher than the toll with additional fees. Very poor customer service. The rental deposit was $735.00 charged to my credit card. Please be very careful because I won't rent from this company again. God Bless you.

Theft We rented a car from York last summer. They incurred charges for tolls we used and billed us. No issue paying this however it was sent to a credit collection company without trying to notify us first. Regardless, we paid the fee ($95).Recently, in error, my husband paid the credit recovery agency money that was meant for CRA ($2000). When he contacted them, they advised the money was already sent to York via chqs (chq#'s and dates were given). When we spoke with York, we received nothing but a runaround,them denying this had occurred. At the end of the email today, they advised they weren't helping and to go ahead and proceed with legal action. Keeping the money is theft. We require the money to be returned asap.

SCAM!! If i could give negative stars i would SCAM!!! PLEASE REFRAIN FROM USING THIS SERVICE. They mention everything at the time of picking up the car about going out of province and about insurance(which they make you buy from them at time of pickup) and nothing about how you will be charged for going over 200kms. It is advertised as unlimited mileage and nowhere on the website does it state "charged for excessive KM" unless after you make the reservation and listed as hidden fees. They don't even have their company listed on google maps as so people cant leave reviews. UNPROFESSIONAL AND UNETHICAL BEHAVIOUR.

Please if someone else was SCAMMED for YORK CAR RENTAL CONTACT ME ASAP Please if someone else was scanned by this company York car rental in Toronto, charged a crazy amount please contact me jennycruz1778 @ gmail.com so we can collect data an sue this company is scanning a lot of people , we need to stop them asap and prove they’re scans. Please please please share this information to find more victims of fraud

Avoid Avoid! I Was ask to pay additional fees and my deposit was $1,000.00 with full coverage insurance. Not located at the airport. I will never use a bundle package from priceline or expedia again.My car had an overwhelming air fresh smell to later go away and smell like ass, freaking awful. Seats were dirty. Paid for small suv and got a small Nissan Sentara. I hated everything about this experience. It's a shame and disgraceful what this world had came too. Stressful, stressful, stressful!!!!