Worst car rental ever My partner and I had a terrible experience with York Car Rental in Cancun, Mexico. In the afternoon on Dec 24th we arrived at Cancun Airport. No one was waiting to pick us up as per our reservation. We called all 3 phone numbers, provided in the voucher, but no one answered. Later we took a taxi to their office only to find that they are not there and no one has heard of them either. Very disappointing experience and not a great way to start your holiday.

Avoid Avoid! I Was ask to pay additional fees and my deposit was $1,000.00 with full coverage insurance. Not located at the airport. I will never use a bundle package from priceline or expedia again.My car had an overwhelming air fresh smell to later go away and smell like ass, freaking awful. Seats were dirty. Paid for small suv and got a small Nissan Sentara. I hated everything about this experience. It's a shame and disgraceful what this world had came too. Stressful, stressful, stressful!!!!

avoid at all cost the cheap price not… avoid at all cost the cheap price not worth it 2 shuttles to and from airport terminal customer service non existent , they require your actual insurance policy present or buy additional ins from them. borders on scam. cars are cheapest junk,over charge for sun pass. do not except 24hr return and no easy drop off

DO NOT FALL FOR THIS SCAM RENTAL… DO NOT FALL FOR THIS SCAM RENTAL COMPANY. I prepaid a rental for my stay in Mexico at the Cancun airport. The instructions were clear as to where I would be met by the shuttle. I waited there for 2 hours having called every number they listed. One of the numbers had been disconnected. The other number went to a voice mail that was never answered as I did not hear back for them at any time during my 2 month stay. When it became apparent that no one was coming, and that this company may not even exist, I walked back into the airport and rented a car from Avis. Having returned to Toronto I tried to contact them at the number they've provided and it went to a voice mail that was full. Don't waste your time or money with this company. As we speak I am on the phone with the bank who issued my US credit card that I put the pre-payment on. Hopefully they can reverse this charge, and if not I will sue them in small claims court

Never to be trusted Do NOT use this company if its the last rental company in the world! Your credit card is not safe with them. This car rental does not give you an option to prepay tolls then charged me over $300 for less than $10 tolls. The most dishonest rental company ever!