Avoid at all costs had to take 2 buses to off airport location. waited in line for hour and a half to get rental car. then had to put $2500 down as security deposit when I am fully insured. Avoid this place at ALL costs.

God awful God awful. Seriously avoid this company at all costs. You're better off buying a car instead of renting from this place.

Be honest with the total cost and also… Be honest with the total cost and also the deposit money when I was there one couple was paying $500 and they wanted me to put 2500 down that is illegal

Worst car rental ever My partner and I had a terrible experience with York Car Rental in Cancun, Mexico. In the afternoon on Dec 24th we arrived at Cancun Airport. No one was waiting to pick us up as per our reservation. We called all 3 phone numbers, provided in the voucher, but no one answered. Later we took a taxi to their office only to find that they are not there and no one has heard of them either. Very disappointing experience and not a great way to start your holiday.

If i could give zero stars i would If i could give zero stars i would. I reserved a car for my trip to Tampa through priceline. Landed at the airport, waited for my luggage which was delayed, waited 40 minutes for the shuttle, waited another 40 minutes on line at the rental company to watch everyone in front of me be denied their car rental. I get to the counter and i am told my reservation was cancelled due to being "late" for pick up - which was due to their shuttle being late and waiting in line. and that they could not do anything about it. This was paid IN FULL upon booking. I then asked them to rent a car (since i needed a car) and they said they couldnt do an "at counter" booking and there was nothing they could do for me. People on line behind me were also turned away for the same reason. WORST EXPERIENCE. DO NOT RECOMMEND.