The worst customer service The worst customer service, I rented a car from this company was robbed broken window and charged me a 3000 dollar deductible. They are a lying cheating company don't rent from them beware.

avoid at all cost the cheap price not… avoid at all cost the cheap price not worth it 2 shuttles to and from airport terminal customer service non existent , they require your actual insurance policy present or buy additional ins from them. borders on scam. cars are cheapest junk,over charge for sun pass. do not except 24hr return and no easy drop off

If i could give zero stars i would If i could give zero stars i would. I reserved a car for my trip to Tampa through priceline. Landed at the airport, waited for my luggage which was delayed, waited 40 minutes for the shuttle, waited another 40 minutes on line at the rental company to watch everyone in front of me be denied their car rental. I get to the counter and i am told my reservation was cancelled due to being "late" for pick up - which was due to their shuttle being late and waiting in line. and that they could not do anything about it. This was paid IN FULL upon booking. I then asked them to rent a car (since i needed a car) and they said they couldnt do an "at counter" booking and there was nothing they could do for me. People on line behind me were also turned away for the same reason. WORST EXPERIENCE. DO NOT RECOMMEND.

The wait time to rent a vehicle was… The wait time to rent a vehicle was poor. The car reserved was unavailable so I had to go with another vehicle. The vehicle was not clean. The Administration fees are extremely high and are in the fine print. Toll fees are 3 times higher than the toll with additional fees. Very poor customer service. The rental deposit was $735.00 charged to my credit card. Please be very careful because I won't rent from this company again. God Bless you.

God awful God awful. Seriously avoid this company at all costs. You're better off buying a car instead of renting from this place.