I set up a car rental through Priceline… I set up a car rental through Priceline with York to pick up my rental at the Tampa Airport. To my surprise they are not located in the airport like my reservation said but at an offsite location not even close to the airport. We had no way of getting there and they didn't offer shuttle service. I tried to call them and could not get through. We had to rent with another car company. I will never ever use this company again. False advertising.

Worst car rental experience ever I… Worst car rental experience ever I believe they’re here just try to buy up all the extra I rent cars at least twice a year when I go away. I figured I’ll save a few dollars the place is scam.

DONT RENT FROM HERE YOU WILL BE SORRY DONT RENT FROM HERE YOU WILL BE SORRY. IT WAS TGE WORST TRAVEL EXPERIENCE IVE EVERY HAD IN YEARS OF TRAVELING. THE PLACE IS A TOTAL SCAM. WAITRD FOR HOURS TO BE TURNED AWAY DUE TO INSURANCE FROM MY STATE TGEY DID NOT EXCEPT IT. ALMOST EVERY CUSTOMER INCLUDING MY FAMILY AND I LEFT DISTRAUGHT. WE WERE STRANDED WITH NO TRANSPORTATION AS DARKNESS ROLLED IN. WE HAD TO UBER BACK TO THE AIRPORT BECAUSE THE SITE IS NOT AT THE AIRPORT AS STATED WHEN BOOKING. I BOOKED THRU A THIRD PARTY IE.. PRICELINE. WORST EXPERIENCE EVER. I HOPE THIS REVIEW WILL HELP SOMEONE IN THE FUTURE FROM THIS COMPANY AS MY FAMILY AND NEARLY EVERY CUSTOMER THAT WAS AT THIS RUN DOWN SCAM BUSINESS HAD EXPERIENCED. AWFUL AWFUL AWFUL !!!!! THE STAFF WAS EXTREMELY RUDE AND DISRESPECTFUL. I REALLY WANTED TOJUMP THE COUNTER AND ASSAULT THEM.PLEASE DONT RENT FROM HERE IN ANY MANNER YOU WILL BE SORRY!!’ COST ME $300 DOLLARS EXTRA TO GET A RENTAL AT THE AIRPORT. SCAM SCAM SCAM.

Worst car rental ever My partner and I had a terrible experience with York Car Rental in Cancun, Mexico. In the afternoon on Dec 24th we arrived at Cancun Airport. No one was waiting to pick us up as per our reservation. We called all 3 phone numbers, provided in the voucher, but no one answered. Later we took a taxi to their office only to find that they are not there and no one has heard of them either. Very disappointing experience and not a great way to start your holiday.

Theft We rented a car from York last summer. They incurred charges for tolls we used and billed us. No issue paying this however it was sent to a credit collection company without trying to notify us first. Regardless, we paid the fee ($95).Recently, in error, my husband paid the credit recovery agency money that was meant for CRA ($2000). When he contacted them, they advised the money was already sent to York via chqs (chq#'s and dates were given). When we spoke with York, we received nothing but a runaround,them denying this had occurred. At the end of the email today, they advised they weren't helping and to go ahead and proceed with legal action. Keeping the money is theft. We require the money to be returned asap.