Worst car rental ever My partner and I had a terrible experience with York Car Rental in Cancun, Mexico. In the afternoon on Dec 24th we arrived at Cancun Airport. No one was waiting to pick us up as per our reservation. We called all 3 phone numbers, provided in the voucher, but no one answered. Later we took a taxi to their office only to find that they are not there and no one has heard of them either. Very disappointing experience and not a great way to start your holiday.

Scam, do not ever use them! Just like everyone else has said, a total bait and switch scam. The thing that really pissed me off was that American Airlines Rewards offered up this scam of a car rental company in exchange for miles. I arrive to pick up car, and it's nothing but added fees, and outrageous details about insurance. You had to show them your declaration page of your insurance, or buy out of that on a per day basis. I walked out without talking car, and now am formally complaining to AA.

Avoid at all costs had to take 2 buses to off airport location. waited in line for hour and a half to get rental car. then had to put $2500 down as security deposit when I am fully insured. Avoid this place at ALL costs.

Never to be trusted Do NOT use this company if its the last rental company in the world! Your credit card is not safe with them. This car rental does not give you an option to prepay tolls then charged me over $300 for less than $10 tolls. The most dishonest rental company ever!

avoid at all cost the cheap price not… avoid at all cost the cheap price not worth it 2 shuttles to and from airport terminal customer service non existent , they require your actual insurance policy present or buy additional ins from them. borders on scam. cars are cheapest junk,over charge for sun pass. do not except 24hr return and no easy drop off