The wait time to rent a vehicle was… The wait time to rent a vehicle was poor. The car reserved was unavailable so I had to go with another vehicle. The vehicle was not clean. The Administration fees are extremely high and are in the fine print. Toll fees are 3 times higher than the toll with additional fees. Very poor customer service. The rental deposit was $735.00 charged to my credit card. Please be very careful because I won't rent from this company again. God Bless you.

Worst car rental ever My partner and I had a terrible experience with York Car Rental in Cancun, Mexico. In the afternoon on Dec 24th we arrived at Cancun Airport. No one was waiting to pick us up as per our reservation. We called all 3 phone numbers, provided in the voucher, but no one answered. Later we took a taxi to their office only to find that they are not there and no one has heard of them either. Very disappointing experience and not a great way to start your holiday.

Be honest with the total cost and also… Be honest with the total cost and also the deposit money when I was there one couple was paying $500 and they wanted me to put 2500 down that is illegal

avoid at all cost the cheap price not… avoid at all cost the cheap price not worth it 2 shuttles to and from airport terminal customer service non existent , they require your actual insurance policy present or buy additional ins from them. borders on scam. cars are cheapest junk,over charge for sun pass. do not except 24hr return and no easy drop off

God awful God awful. Seriously avoid this company at all costs. You're better off buying a car instead of renting from this place.