Wrench

West Camelback Road 24, 85013, Phoenix, United States
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1.45
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

5.00%

1

85.00%
About Wrench

Wrench is a mobile auto repair service that strives to remove the hassle of vehicle ownership. We service all types of cars and trucks, offering everything from oil changes and tune ups to brake jobs and no-starts. Our ASE certified mechanics can perform most jobs right in your driveway or at your parking spot at work giving you the freedom to spend your time on more important things. Just tell us what services you need and we'll send you a fixed quote. Don't know what's wrong? We'll come out, do a diagnostic visit, and create a quote for you. We focus on no hassle pricing and convenience. The price we quote you is the price we charge. We also keep you covered with our 12 month/12,000 mile Warranty.

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Jesse Hubble
GB

Dont hold your breath Wrench offers convenient service because you dont have to take your car to a shop. However,they lack communication. Their office people set appointments for you that the mechanics cant work around. They cancel on you last minute. My car had 3 issues. The mechanic came and fixed 2 of them, said they would be back to fix the other problem. That was 3 weeks ago and I still havent heard anything from them.

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Tony Guy
GB

Got a quote from YourMechanic which… Got a quote from YourMechanic which was bought by Wrench and when I tried to schedule an appointment they raised the price. They tried to say the original quote included a discount, which it didn’t. I was actually offered a discount in a subsequent email. First rep I talked to tried to justified the price increase and the when he couldn’t he told me that they didn’t have a mechanic servicing my area. Obviously that’s a lie otherwise they wouldn’t have given me a quote in the first place. Stay away from this company they are not honest.

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Zachery Gillihan
GB

Canceled on me at last minute Texted within 10m of appointment stating they cannot make it. Very unprofessional. I'm glad they at least informed me rather than no-call-no-show, but unfortunate they do not have a back up mechanic in case the scheduled mechanic has some sort of emergency (giving the benefit of the doubt). I will change my star rating if they show up for rescheduled appointment.

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Amit Ravani
GB

I don’t recommend. Not proficient I scheduled an appointment to get my CRV’s serpentine belt replaced. The mechanic found that water pump is also seized and needs to be replaced. I agreed to that and asked him to do the job. However, the mechanic was not proficient to do that job so he told that I need to schedule another appointment with master mechanic and charged me $150 for cancellation. I asked the customer service that it’s not my fault and I am ready for the repair work but since their mechanic is not proficient why would I be charged for that. They didn’t listen anything and charged $150 cancellation fee. I don’t recommend wrench mobile mechanic.

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Pasquale Joseph Catena Jr.
GB

diagnostic scam $$$ no mechanics i scheduled a diagnostic on my car the gentleman was very professional we paid 155.00 then was told there was no mechanic that could service my car. seem like a gimmick to charge diagnostic fee knowing you have no one to repair the vehicle im a widow and now must have a third diagnostic i could have used the money towards repairs. very disappointing

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