A. W.
GBThey cancelled my appointment an hour… They cancelled my appointment an hour before the scheduled time. I had arranged rental car for the repair. They totally upset my plan. DO NOT USE this company. Their prices may be attractive but they are not reliable. You may end up spending more money.
J.
GBI've had two services with wrench.com I've had two services with wrench.com. The second service didn't turn out exactly I was hoping but the mechanic was knowledgeable enough to know that the service I requested was not going to fix the vehicle. The convenience of having a mechanic come out to your home to fix your vehicle is what brought me to them.
daniil rait
GBMy mechanic was no longer available in… My mechanic was no longer available in my area, waited two hours, nobody even called me and say something about that. Just lost my time. Will never use again. In the end I should wait 5 more days to get new appointment
Miss Robin
GBI thought I needed a serpentine belt… I thought I needed a serpentine belt replacement but after the mechanic inspected, he found that all belts were good but simply needed tightening. The bill was $146 but they drafted my bank account for $446.70 and now refuse to return the excess $320.46 that they took after I was told the money would be put back within 24 hours. It's been a week now so I filed a complaint with the Better Business Bureau & am now awaiting the outcome to see where I go from here. This has been a nightmare experience. It's insane !!
Philip Pearson
GBThey are SCAMMERS!! They are SCAMMERS!!! BEWARE!!! They fake appointment times and CHUY claimed to be busy. Five hours after a three o'clock appointment. He lied about being outside for 45 minutes and cancelled appointment. Call your Attorney General's Office. Call the police and do a theft report they cannot get away!