Richard Garcia
GBI would give them a negative 10 they… I would give them a negative 10 they made my truck leak more oil than it did before they work on it they wouldn’t not warranty there job
Scott Rosales Balderas
GBNot reliable when in need of a quick solution. Not reliable when in need of a quick solution. My Jeep was out a whole week for them to tell us in the end that it wasn't going to be covered by our extrended warranty. They told us it would only take 24-48hrs. We keep calling after the 48hrs and no one knew anything so we waited more than a week for them to tell us "oh yeah this is not covered" and they knew this with in the first 24hrs but failed to notified us!
Miss Robin
GBI thought I needed a serpentine belt… I thought I needed a serpentine belt replacement but after the mechanic inspected, he found that all belts were good but simply needed tightening. The bill was $146 but they drafted my bank account for $446.70 and now refuse to return the excess $320.46 that they took after I was told the money would be put back within 24 hours. It's been a week now so I filed a complaint with the Better Business Bureau & am now awaiting the outcome to see where I go from here. This has been a nightmare experience. It's insane !!
Amit Ravani
GBI don’t recommend. Not proficient I scheduled an appointment to get my CRV’s serpentine belt replaced. The mechanic found that water pump is also seized and needs to be replaced. I agreed to that and asked him to do the job. However, the mechanic was not proficient to do that job so he told that I need to schedule another appointment with master mechanic and charged me $150 for cancellation. I asked the customer service that it’s not my fault and I am ready for the repair work but since their mechanic is not proficient why would I be charged for that. They didn’t listen anything and charged $150 cancellation fee. I don’t recommend wrench mobile mechanic.
Mike Axel
GBSCAM First experience was awesome... May 2022... They came out... diagnosed my vehicle... shortly after that sent a knowledgeable mechanic that did a good job. Ok cool... so now i have a water pump issue (which the mechanic informed me it would need to replaced soon) January 2023... i call to obtain another quote...Then this raggedy rude funky bi+ch says i still i owe my $100 deductible from previous work... Overtalked me trying to muscle me out of $100 that i know i paid... bank card still on file on the website... good mechanics... terrible customer service.