Jesse Hubble
GBDont hold your breath Wrench offers convenient service because you dont have to take your car to a shop. However,they lack communication. Their office people set appointments for you that the mechanics cant work around. They cancel on you last minute. My car had 3 issues. The mechanic came and fixed 2 of them, said they would be back to fix the other problem. That was 3 weeks ago and I still havent heard anything from them.
Mike Axel
GBSCAM First experience was awesome... May 2022... They came out... diagnosed my vehicle... shortly after that sent a knowledgeable mechanic that did a good job. Ok cool... so now i have a water pump issue (which the mechanic informed me it would need to replaced soon) January 2023... i call to obtain another quote...Then this raggedy rude funky bi+ch says i still i owe my $100 deductible from previous work... Overtalked me trying to muscle me out of $100 that i know i paid... bank card still on file on the website... good mechanics... terrible customer service.
Philip Pearson
GBThey are SCAMMERS!! They are SCAMMERS!!! BEWARE!!! They fake appointment times and CHUY claimed to be busy. Five hours after a three o'clock appointment. He lied about being outside for 45 minutes and cancelled appointment. Call your Attorney General's Office. Call the police and do a theft report they cannot get away!
MikeIngrass
GBJason the mechanic was a pleasure to… Jason the mechanic was a pleasure to work with. Explained and answered any questions I had, was prompt, professional and quick. Thanks Jason for a pleasant experience.
Scott Rosales Balderas
GBNot reliable when in need of a quick solution. Not reliable when in need of a quick solution. My Jeep was out a whole week for them to tell us in the end that it wasn't going to be covered by our extrended warranty. They told us it would only take 24-48hrs. We keep calling after the 48hrs and no one knew anything so we waited more than a week for them to tell us "oh yeah this is not covered" and they knew this with in the first 24hrs but failed to notified us!