Got a quote from YourMechanic which… Got a quote from YourMechanic which was bought by Wrench and when I tried to schedule an appointment they raised the price. They tried to say the original quote included a discount, which it didn’t. I was actually offered a discount in a subsequent email. First rep I talked to tried to justified the price increase and the when he couldn’t he told me that they didn’t have a mechanic servicing my area. Obviously that’s a lie otherwise they wouldn’t have given me a quote in the first place. Stay away from this company they are not honest.

I've had two services with wrench.com I've had two services with wrench.com. The second service didn't turn out exactly I was hoping but the mechanic was knowledgeable enough to know that the service I requested was not going to fix the vehicle. The convenience of having a mechanic come out to your home to fix your vehicle is what brought me to them.

I thought I needed a serpentine belt… I thought I needed a serpentine belt replacement but after the mechanic inspected, he found that all belts were good but simply needed tightening. The bill was $146 but they drafted my bank account for $446.70 and now refuse to return the excess $320.46 that they took after I was told the money would be put back within 24 hours. It's been a week now so I filed a complaint with the Better Business Bureau & am now awaiting the outcome to see where I go from here. This has been a nightmare experience. It's insane !!

Not reliable when in need of a quick solution. Not reliable when in need of a quick solution. My Jeep was out a whole week for them to tell us in the end that it wasn't going to be covered by our extrended warranty. They told us it would only take 24-48hrs. We keep calling after the 48hrs and no one knew anything so we waited more than a week for them to tell us "oh yeah this is not covered" and they knew this with in the first 24hrs but failed to notified us!

Last minute cancelled appointment Cancelled at the time of the appointment. Their 'track' your mechanic application did not work - gave error about the link being expired (before the appointment time). I had waited two weeks to get the appointment. The representative was rude on the phone and 'the best' they could offer was to book another appointment 3 weeks out. Wrench is worthless. Avoid!