Had a scheduled appointment and I had… Had a scheduled appointment and I had to take off work for them to show up. Waited all morning and then at the last minute the technician sends me a text message and canceled the appointment. Not only did I miss out on money by missing work but my car never got looked at or fixed!

They cancelled my appointment an hour… They cancelled my appointment an hour before the scheduled time. I had arranged rental car for the repair. They totally upset my plan. DO NOT USE this company. Their prices may be attractive but they are not reliable. You may end up spending more money.

diagnostic scam $$$ no mechanics i scheduled a diagnostic on my car the gentleman was very professional we paid 155.00 then was told there was no mechanic that could service my car. seem like a gimmick to charge diagnostic fee knowing you have no one to repair the vehicle im a widow and now must have a third diagnostic i could have used the money towards repairs. very disappointing

Not reliable when in need of a quick solution. Not reliable when in need of a quick solution. My Jeep was out a whole week for them to tell us in the end that it wasn't going to be covered by our extrended warranty. They told us it would only take 24-48hrs. We keep calling after the 48hrs and no one knew anything so we waited more than a week for them to tell us "oh yeah this is not covered" and they knew this with in the first 24hrs but failed to notified us!

Dont hold your breath Wrench offers convenient service because you dont have to take your car to a shop. However,they lack communication. Their office people set appointments for you that the mechanics cant work around. They cancel on you last minute. My car had 3 issues. The mechanic came and fixed 2 of them, said they would be back to fix the other problem. That was 3 weeks ago and I still havent heard anything from them.