I've had two services with wrench.com I've had two services with wrench.com. The second service didn't turn out exactly I was hoping but the mechanic was knowledgeable enough to know that the service I requested was not going to fix the vehicle. The convenience of having a mechanic come out to your home to fix your vehicle is what brought me to them.

Got a quote from YourMechanic which… Got a quote from YourMechanic which was bought by Wrench and when I tried to schedule an appointment they raised the price. They tried to say the original quote included a discount, which it didn’t. I was actually offered a discount in a subsequent email. First rep I talked to tried to justified the price increase and the when he couldn’t he told me that they didn’t have a mechanic servicing my area. Obviously that’s a lie otherwise they wouldn’t have given me a quote in the first place. Stay away from this company they are not honest.

They are SCAMMERS!! They are SCAMMERS!!! BEWARE!!! They fake appointment times and CHUY claimed to be busy. Five hours after a three o'clock appointment. He lied about being outside for 45 minutes and cancelled appointment. Call your Attorney General's Office. Call the police and do a theft report they cannot get away!

Dont hold your breath Wrench offers convenient service because you dont have to take your car to a shop. However,they lack communication. Their office people set appointments for you that the mechanics cant work around. They cancel on you last minute. My car had 3 issues. The mechanic came and fixed 2 of them, said they would be back to fix the other problem. That was 3 weeks ago and I still havent heard anything from them.

I thought I needed a serpentine belt… I thought I needed a serpentine belt replacement but after the mechanic inspected, he found that all belts were good but simply needed tightening. The bill was $146 but they drafted my bank account for $446.70 and now refuse to return the excess $320.46 that they took after I was told the money would be put back within 24 hours. It's been a week now so I filed a complaint with the Better Business Bureau & am now awaiting the outcome to see where I go from here. This has been a nightmare experience. It's insane !!