Serenity Rencher
GBNo Refunds...only credit I canceled an appointment with this company. They charged a 75 dollar fee even though I canceled on a Friday and the appointment was a Tuesday. The reason why that's important is because they say you have 48 hours to cancel and last time I checked Friday is over 48hrs from Tuesday. Anyways, it really doesn't matter because these characters don't even give refunds they give you a credit to your account ( an account I didn't even want to make in the first place). They don't make it clear, at all that if you cancel you will not receive a refund and instead you will receive credit and that's just not good business practice. Long story short, read the fine print that's how they get you lol...I 've certainly learned my lesson and man! its quite an expensive one lol
Adminy Count
GBNo commitment mechanics… So far they have canceled all their appointments at the last hour and given lame excuses, the first mechanic even called me and asked me to send video of similar jobs?? My fourth attempt will be tomorrow (Oct. 21,22,24)… wish me luck! Two mechanics and three cancellations so far… seems to be a common issue with this company.
Jesse Hubble
GBDont hold your breath Wrench offers convenient service because you dont have to take your car to a shop. However,they lack communication. Their office people set appointments for you that the mechanics cant work around. They cancel on you last minute. My car had 3 issues. The mechanic came and fixed 2 of them, said they would be back to fix the other problem. That was 3 weeks ago and I still havent heard anything from them.
Pasquale Joseph Catena Jr.
GBdiagnostic scam $$$ no mechanics i scheduled a diagnostic on my car the gentleman was very professional we paid 155.00 then was told there was no mechanic that could service my car. seem like a gimmick to charge diagnostic fee knowing you have no one to repair the vehicle im a widow and now must have a third diagnostic i could have used the money towards repairs. very disappointing
A. W.
GBThey cancelled my appointment an hour… They cancelled my appointment an hour before the scheduled time. I had arranged rental car for the repair. They totally upset my plan. DO NOT USE this company. Their prices may be attractive but they are not reliable. You may end up spending more money.