Wrench

West Camelback Road 24, 85013, Phoenix, United States
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1.45
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

5.00%

1

85.00%
About Wrench

Wrench is a mobile auto repair service that strives to remove the hassle of vehicle ownership. We service all types of cars and trucks, offering everything from oil changes and tune ups to brake jobs and no-starts. Our ASE certified mechanics can perform most jobs right in your driveway or at your parking spot at work giving you the freedom to spend your time on more important things. Just tell us what services you need and we'll send you a fixed quote. Don't know what's wrong? We'll come out, do a diagnostic visit, and create a quote for you. We focus on no hassle pricing and convenience. The price we quote you is the price we charge. We also keep you covered with our 12 month/12,000 mile Warranty.

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Paul L
GB

Totally unprofessional company Totally unprofessional company. I had to go to the ER this morning by ambulance. We sent a text to their conformation that we needed to reschedule. When I got out of the ER I see this text message "Thank you for eating my time and gas. enjoy th rest of your day. So obviously this must happen a lot to them and they do not care why you were unable to make the appointment and just assume the worse. I guess they just reallly need the $150 czancelation fee tha they charged me. Find a better company.

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Adminy Count
GB

No commitment mechanics… So far they have canceled all their appointments at the last hour and given lame excuses, the first mechanic even called me and asked me to send video of similar jobs?? My fourth attempt will be tomorrow (Oct. 21,22,24)… wish me luck! Two mechanics and three cancellations so far… seems to be a common issue with this company.

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Zachery Gillihan
GB

Canceled on me at last minute Texted within 10m of appointment stating they cannot make it. Very unprofessional. I'm glad they at least informed me rather than no-call-no-show, but unfortunate they do not have a back up mechanic in case the scheduled mechanic has some sort of emergency (giving the benefit of the doubt). I will change my star rating if they show up for rescheduled appointment.

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Serenity Rencher
GB

No Refunds...only credit I canceled an appointment with this company. They charged a 75 dollar fee even though I canceled on a Friday and the appointment was a Tuesday. The reason why that's important is because they say you have 48 hours to cancel and last time I checked Friday is over 48hrs from Tuesday. Anyways, it really doesn't matter because these characters don't even give refunds they give you a credit to your account ( an account I didn't even want to make in the first place). They don't make it clear, at all that if you cancel you will not receive a refund and instead you will receive credit and that's just not good business practice. Long story short, read the fine print that's how they get you lol...I 've certainly learned my lesson and man! its quite an expensive one lol

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Philip Pearson
GB

They are SCAMMERS!! They are SCAMMERS!!! BEWARE!!! They fake appointment times and CHUY claimed to be busy. Five hours after a three o'clock appointment. He lied about being outside for 45 minutes and cancelled appointment. Call your Attorney General's Office. Call the police and do a theft report they cannot get away!

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