Last minute cancelled appointment Cancelled at the time of the appointment. Their 'track' your mechanic application did not work - gave error about the link being expired (before the appointment time). I had waited two weeks to get the appointment. The representative was rude on the phone and 'the best' they could offer was to book another appointment 3 weeks out. Wrench is worthless. Avoid!

Not reliable when in need of a quick solution. Not reliable when in need of a quick solution. My Jeep was out a whole week for them to tell us in the end that it wasn't going to be covered by our extrended warranty. They told us it would only take 24-48hrs. We keep calling after the 48hrs and no one knew anything so we waited more than a week for them to tell us "oh yeah this is not covered" and they knew this with in the first 24hrs but failed to notified us!

Had a scheduled appointment and I had… Had a scheduled appointment and I had to take off work for them to show up. Waited all morning and then at the last minute the technician sends me a text message and canceled the appointment. Not only did I miss out on money by missing work but my car never got looked at or fixed!

I've had two services with wrench.com I've had two services with wrench.com. The second service didn't turn out exactly I was hoping but the mechanic was knowledgeable enough to know that the service I requested was not going to fix the vehicle. The convenience of having a mechanic come out to your home to fix your vehicle is what brought me to them.

diagnostic scam $$$ no mechanics i scheduled a diagnostic on my car the gentleman was very professional we paid 155.00 then was told there was no mechanic that could service my car. seem like a gimmick to charge diagnostic fee knowing you have no one to repair the vehicle im a widow and now must have a third diagnostic i could have used the money towards repairs. very disappointing