Avoid at all costs! Booked and paid in advance for routine maintenance (timing belt, etc) on my car. $1425 later & 10 days later my car is sitting in the middle of my garage not operable because the mechanic broke a part when attempting to put the car back together (after 3 days of showing up late to my home to complete the service). I've contacted the company via email and phone every day now with zero success in learning what the next steps are to complete the job. Horrible service.

Dont hold your breath Wrench offers convenient service because you dont have to take your car to a shop. However,they lack communication. Their office people set appointments for you that the mechanics cant work around. They cancel on you last minute. My car had 3 issues. The mechanic came and fixed 2 of them, said they would be back to fix the other problem. That was 3 weeks ago and I still havent heard anything from them.

They are SCAMMERS!! They are SCAMMERS!!! BEWARE!!! They fake appointment times and CHUY claimed to be busy. Five hours after a three o'clock appointment. He lied about being outside for 45 minutes and cancelled appointment. Call your Attorney General's Office. Call the police and do a theft report they cannot get away!

Last minute cancelled appointment Cancelled at the time of the appointment. Their 'track' your mechanic application did not work - gave error about the link being expired (before the appointment time). I had waited two weeks to get the appointment. The representative was rude on the phone and 'the best' they could offer was to book another appointment 3 weeks out. Wrench is worthless. Avoid!

SCAM First experience was awesome... May 2022... They came out... diagnosed my vehicle... shortly after that sent a knowledgeable mechanic that did a good job. Ok cool... so now i have a water pump issue (which the mechanic informed me it would need to replaced soon) January 2023... i call to obtain another quote...Then this raggedy rude funky bi+ch says i still i owe my $100 deductible from previous work... Overtalked me trying to muscle me out of $100 that i know i paid... bank card still on file on the website... good mechanics... terrible customer service.