Great customer service/ great product for VW/ Audi! Great customer service. A few things came up, but they shipped replacements quick and update over the app settings very fast. Highly recommended!! Buying another race chip product soon

I would not recommend RaceChip I would not recommend RaceChip. I bought it tried it and it did nothing good. The Technical support was rude, aggressive and ultimately useless- Your coils are bad you need new plugs. I sent it back for a refund - it didn't do anything and nobody was surprised - especially not their Returns Department. They must get a lot of practice to be so good at it. I don't believe that these "Chips" do anything apart from have a light and a funny little screwdriver

great hardware and outstanding customer service First I want to say that this chip really works, it makes my car more responsive and eager. After about 4 months I had an issue with the Bluetooth so RaceChip sent me a return label so I could send it back to them to get it checked out. 5 days later I had a new chip in my hands, and that included shipping from the US to Germany and back! So not only it’s a great chip, they also stand behind their product and take care of any question or problem you might encounter promptly. Truly a 5star company and product.

The chip is fabulous The chip is fabulous, it works. I've only had one problem and it was not with the chip, it was with the app and it was caused by me, since I changed my phone. Of course, the chip and the phone had to be paired again, as I am not an expert the pairing took me a couple of weeks, but with the help of Patric Richardson from the RaceChip Customer Service, I was able to solve it finally. I have no hesitation in recommending this German company.

Really impressed with racechip from… Really impressed with racechip from shipping to packaging to installation all seamless and quick. Racechip has done exactly what they said it would do, and nothing less. Very happy over all with the product! This is by no means a full ecu tune, but it does exactly what it’s suppose and makes for a more enjoyable/fun ride.