Excellent work, service and went the extra mile… My mother has asked me to put this review of Motts Body Repair and recommend them. She was having a problem getting the body work done on her insurance. This was from an accident at the beginning of December 2022. She contacted Motts after being lied to by the company the insurance company was using (the insurance company lied too afterwards). Motts went to bat for her trying to sort it out for her. After another complaint from our side she got the final go ahead to use them. They sorted mum out wonderfully. She’s disabled and they looked after her, driving her back, helping her with the door, got the job done quickly so she wasn’t long without the car and the car looks perfect. She’s been so pleased with not just the excellent work but the service, care and going the extra mile.

A fantastic service A fantastic service. Accurate estimate on both cost and time. I read good reviews and they were well deserved. Thanks again.

Outstanding service Motts have done an outstanding job on the body repairs on my car. Wonderful service from the staff, professional, and friendly. Would highly recommend.

excellent paint job Booked my car in very quickly and gave me a curtesy car. They carried out a repair to drivers door and made a excellent job of it. Colour match, panel repair and paint finish excellent. Staff very friendly and helpful.

My car has been to Motts on three … My car has been to Motts on three seperate occassions now. The first was when when i got the car home (after just having bought it) only to discover two crease marks on the nearside doors. Motts did a superb job with this, so when i wanted some more work done i returned there. I had managed to scrape the lower part of the rear bumper and asked them to repair and respray that area. On collection i noticed several small air holes in the paint. I mentioned this to Lawrence (the owner) who agreed it wasn't right. However, on cleaning the car properly when i got home. I found several patches of what appear to be laquer overspray. I mentioned this when i took the car back for remedial work (i had removed it with Acetone) I had foolishly also asked to have the bonnet resprayed due to stone chips. On returning to pick up i noticed a small shallow 'dink' in the bonnet. I had a discussion with Lawrence (not the owner) who gave me the impression he thought i was pulling a fast one! When i got the car home it was cleaned proprly again. On doing this i found a patch of hazed paintwork near the windscreen and yet more laquer overspray! This is very long-winded i admit. My points of complaint really are these: Why do i have keep removing overspray? Why are vehicles not properly cleaned before pickup? if they were some of these faults would be spotted. And last but not least, why do you Lawrence Mott, not phone to resolve issues when your staff say you will? Perhaps if i owned a Ferrari instead of a run-of-the-mill saloon it would be a different story?? EDIT: I've now had contact from the owner of this business. He stated during the call that he wanted to get the dink in the bonnet put right. He said he would call me to arrange this when their 'paintless dent repair guy' was there. This should have been week beginning the 16th of October.....and the call never came! On further inspection, i now think this is actually another paint defect as it doesn't show in most lighting situations anyway. This is an unacceptable shambles and all i really wanted was a FREE apology for the multiple instances of overspray and paint imperfections. Yes, for the money i expect perfection.....