Update - 3 Months Later and Still No Refund For those wondering if anyone has luck recovering money from these thieves, at least from my perspective, the answer is NO. Last I heard from them, right after Christmas (in spite of follow ups since, that have gone unanswered), their bank account was "locked" due to a fraud against their account which is why they hadn't refunded my money. "Josh" even went so far as to threaten me that once they accessed their account, they wouldn't refund my money (for the bike I never received) until I took down all my negative reviews. When I called him out on his threat, he backtracked in his messaging. However, it's been radio silence since then and absolutely no money received back. Any positive reviews on this site are fake. Take a look at the review from "Theo Berry" on 2/12...he states "From the moment I walked in, I was greeted with warmth and expertise." These guys are a (fake) online retailer. They don't have a physical shop, so no one is "walking in" anywhere. They need to up their fake reviews game, in addition to their decency (fat chance). If you look at the trend of the positive reviews, the timing is usually directly after receiving yet another 1-star review in an effort to keep their average rating to a reasonable level. If you feel the need to waste your money, please send it to me to recoup the $3K I lost to these guys - don't send it to them.

total scam-avoid at all costs, we are not that dumb total scam, avoid, not a real company, given many fake addresses, too good to be true=scam, we are not that dumb america, avoid at all costs

The quality of the electric bike I… The quality of the electric bike I purchased is exceptional. The build is sturdy, and the attention to detail is evident in every component. Riding the bike has been a revelation – smooth, powerful, and a true joy. The innovative features, coupled with the overall design, make it a standout in the market.

I've had an excellent overall… I've had an excellent overall experience with ElectricycleShop. I would want to thank the entire crew for their commitment to quality and for creating a product that has elevated my daily routine to a whole new level of excitement. I will gladly refer anyone looking for an excellent electric bike and unmatched service to ElectricycleShop.

Fantastic and quick service Fantastic and quick service. They never even charge me for which tune ups and easy questions. 100% coming back.