great device and outstanding customer… great device and outstanding customer service bought the karoo2 about a year back and it's a great device. I use it for gravel rides and it's got a lot of useful functions, I love it. It got shipped very fast to Denmark from their hub in the Netherlands, and I also got great customer service. My gps mount broke, and they sent it back to me complimentary right away. After 2 days I was able to get out riding again. Highly recommended

Karoo 2 Bought a Karoo 2, it factory reset itself three times within the two weeks of owning it, so spent a lot of time logging back in and having to waiting for it redownload all the maps... On the third time I raised a RMA, which was a pretty quick and slick process. Would I recommend a Karoo 2? No, at this time don't think the software is mature and stable enough. Would I say they offer good customer service?? Yes

Purchase & Ride1- New kid on the bloc is thumbs up With D2C products where you are not able to view in a store reviews from average joes like me that fund their own adventures, training and experiments can be really valuable. Having been a Garmin consumer through and through their monopoly in the market reigned giving no viable alternative until Wahoo arrived, but I felt it was a very "me to" product that just fell short so by default was the poor unit that sat in the drawer, but neither ever cut the mustard when you rally needed routing on those off familiar track adventures. Step in to the spot light the Karoo2... If you are like you will have read reviews, looked at product endorsements, seen every YouTube review and this maybe your final check before digging those hands into the deeps pockets for the 300+ notes (ouch). SO customer service to purchase and ride1 what are my thoughts; The screen is light years ahead, same matt gorilla glass of the wahoo with colour of Garmin and the touch screen is something of the 21st century, navigation with the beep, prompt and post box pop up if needed are crystal clear and the data fields are infamous and although you can see them I'd say less is more, but with multiple lay ups. Some funky turns and roundabouts but steady and sure that cursed turn left filled by make a u-turn was a distant memory. So far I have reached out to the CS team on a couple of items and as soon as I had sent received and automated response followed by human interaction generally on the same day with simple help. So far I'd say the new kid on the bloc is certainly the protagonist and there are 2 companies out there that will or should be very worried and for just reason. I will write a follow up before the 45days risk free, but at this point there is no way it's going back and I have a great condition 830 potentially looking for a new home.

Poor The fact that the 5 star reviews all seem to be customer service related doesn't bode well. Trip computers don't need customer service. I have a Karoo 2. It's badly thought through and is forever scuppering my attempt to record rides. It's real "emperor's new clothes" territory. Avoid.

I am a very happy Karoo 2 user I am a very happy Karoo 2 user, for one year. I had some questions, got quick and qualified answers, so I bought Karoo 2. For me, the Karoo 2 was, by far, my best buy the last couple last years. I have used several other cycling computers, but no one matches the Karoo