I am a very happy Karoo 2 user I am a very happy Karoo 2 user, for one year. I had some questions, got quick and qualified answers, so I bought Karoo 2. For me, the Karoo 2 was, by far, my best buy the last couple last years. I have used several other cycling computers, but no one matches the Karoo

Excellent Customer Service Just have to say that the customer service provided by Sumit at Hammerhead UK has been superb. I purchased a Karoo 2 from an online seller and the device had an issue with auto-scrolling on menus which looked like it was due to a faulty button. After issues processing the return with the online seller I reached out to Hammerhead UK. They very kindly agreed to provide a replacement and this was completed in a matter of days. Can't comment on the new device as I've not used it yet but I wanted to recognise the excellent customer service that I received.

Never arrived, logistics nightmare I was not able to test the device as never arrived. Their logistic is a disaster. They sent a message that the device was sent and then they tell they cannot deliver, with any explanation. So I sit and wait for a parcel that never arrives. Sort out your logistics use a company like Amazon that knows how to ship goods.

Poor The fact that the 5 star reviews all seem to be customer service related doesn't bode well. Trip computers don't need customer service. I have a Karoo 2. It's badly thought through and is forever scuppering my attempt to record rides. It's real "emperor's new clothes" territory. Avoid.

great device and outstanding customer… great device and outstanding customer service bought the karoo2 about a year back and it's a great device. I use it for gravel rides and it's got a lot of useful functions, I love it. It got shipped very fast to Denmark from their hub in the Netherlands, and I also got great customer service. My gps mount broke, and they sent it back to me complimentary right away. After 2 days I was able to get out riding again. Highly recommended