Paid for manual and that was the end of… Paid for manual and that was the end of it. No manual, no customer service, no response to live chat etc. No link. Sounds like scammers. Seems like I'm not the only one who thinks this. One star is one too many.

Took payment gave a download link Took payment gave a download link. After 100mb download failed. I tried several times but download failed. Its a scam site

Okay, nothing special June 2021. What DWM don't say on the order form is that it's best to place the order using the computer on which the VW manuals and elsawin tool will be used. I used an old tablet to place the order and when I used my main PC to open the order confirmation email I found the file download links didn't work. My emails to dwm were answered in the evening and Chat wasn't working.

SCAMMERS SCAMMERS, Do not waste your money or time, this is a scam, they claim they ''guarantee to reply to queries the same day'' I can assure you this is a big porky, they will take your money and run.

Don't get involved with these cowboys!! I should have read these reviews before ordering so have just lost a tenner to these bandits. Have been sent an incomplete download and not at all what I ordered so have been well and truly rogered here. Warning to others- don't bother with these cowboys.🤨