Gerard Freisinger
GBToo early to judge Too early to judge. Have not submitted a claim The sign up process left a lot to be desired with an inability to to get electronic contract to sign from their tech people at their company. Both wife and I had doubts about legitimacy of the company . Wife reneged on her contract. I kept mine. Half the price of Car Shield for the platinum contract good for two years.
Jwhittington
GBThese people will straight out lie These people will straight out lie to you. Salesman Colin sold me a policy, I cancelled it after I saw the contract contained so many spelling and grammatical errors that there is no way someone who spoke English wrote it. I couldn't believe a company would actually give this to a potential customer to review. Colin said the full refund would be processed within 3-5 business days, it has now been 7 business days and no refund still. I have been on hold with accounting for over 25 minutes now.
Roberto Martino
GBFraud Alert Operation Everyone who reads this please know that I am a policy owner from American First Auto Protect. They are apparently are conducting business in an unlawful manor. All the Scam alerts below are correct. I have also spoken with Billy and Chase about my claim. They also told me and the Dealership where my vehicle is being repaired that they were sending an inspection adjuster to the dealership to review the claim. Adjuster never showed two times. I have large repair charge around $7,400. I have provided all the proof and evidence of receipts which are paid for the repairs. Billy and Chase stopped answering the calls and just hung up on me several times. These are bad people. I am in the state of California and we have tough consumer laws. I am in process of filing a legal suite for damages. I have also contact the California department of insurance which is working with me on the case against American First Auto Protect. I will update as I get further information. But stay away from this company and the people involved. I think they are going to get in some big trouble on this one.
Master Key
GBFollow Up - Not Fake - Let's send these crooks to jail Follow Up: NOT FAKE- Let's send these crooks to jail. I have already filed a complaint with the NY Attorney General with 9 Exhibits detailing their fraud. I would like to file a class action suit and separate criminal charges for fraud against the company officer(s). If you have been denied what you believe is a valid claim, or ignored and gaslighted when trying to get resolution on a covered repair, PLEASE CONTACT ME: freeinhabitant "at" protonmail.com
MARIO C
GBEveryone beware but this isn't the only… Everyone beware but this isn't the only name for these people, there is a list of them look at the BBB for reviews Don't believe Consumer affairs or Trust Pilot. They pay for the services and allow these companies to put false reviews from people that have never put a review up but one and its for the scam companies! All the American's that say auto protect are common scam companies from New York or PA some where. They will try to get you to pay the entire policy upfront that is their tactics.