A seamless transaction from the initial… A seamless transaction from the initial communication to the arrival at the designation. Excellent customer service! Thank you for everything!

I've been working with SwissMailbox for… I've been working with SwissMailbox for several years. They have great follow up and run a first-class operation. I highly recommend working with SwissMailbox.

Absolutely over the moon ⭐⭐⭐⭐⭐ Absolutely over the moon with the consistently excellent service from SwissMailBox & Alex. Any concerns or worries are responded to in 24hours, usually within the hour. Account set up was even completed on a Sunday. All Swiss shops I use are happy to deliver to my SwissMailBox address. Parcels are scanned and photographed and an alert email is sent as soon as your packages have been processed. You can then wait to consolidate several items or proceed with forwarding immediately. I'm definitely going to be a returning customer for the foreseeable future. Swiss Post are facing significant delays to UK but were also extremely helpful in tracking my parcel and reassuring me. My goods arrived in 11 days, securely packed with professionalism.

Outstanding quality of service Outstanding quality of service. The staff were extra helpful whenever needed.

Customer service is tops Actually I was not fully able to utilize this service, but had really great customer support twice. I purchased the 'one-time-use' service. Firstly, the vendor I purchased from had a delay with shipping out the item, so I contacted Swissmailbox and asked what happens if it doesn't arrive within the 15 day window. They kindly put the service on pause for me, so no extra charges were made. Secondly, the vendor ended up cancelling the order because they didn't have any in stock afterall. I informed Swissmailbox and they said they'd keep my adress on pause for another 6 months in case I would make any order in the future. Such great service I was moved to write a review :)