Customer service could communicate more professionally Fast service and easy to navigate tool. Processing of items is however expensive and the team has a confrontational tone towards customers.

Absolutely over the moon ⭐⭐⭐⭐⭐ Absolutely over the moon with the consistently excellent service from SwissMailBox & Alex. Any concerns or worries are responded to in 24hours, usually within the hour. Account set up was even completed on a Sunday. All Swiss shops I use are happy to deliver to my SwissMailBox address. Parcels are scanned and photographed and an alert email is sent as soon as your packages have been processed. You can then wait to consolidate several items or proceed with forwarding immediately. I'm definitely going to be a returning customer for the foreseeable future. Swiss Post are facing significant delays to UK but were also extremely helpful in tracking my parcel and reassuring me. My goods arrived in 11 days, securely packed with professionalism.

Best Forwarding company in Switzerland This is the second time I have purchased the forwarding service and I can only confirm Alex's perfection: kind, fast and incredibly professional. I chose your company because it offers the "one time use" service, the perfect solution for my occasional needs. Thanks Alex

Really helpful service with fast… Really helpful service with fast turnaround.

Exceptional! This is the first time I have used Swissmailbox and I am very impressed with the service. Everything has been smooth, no delays, customer services has replied within minutes... wow... exceptional!