New experience Every month my granddaughter looks forward to our snackcrate box. Our one rule is that we have to try everything in the box. She looks forward to our delivery. And this experience has opened her up to trying new things, even in her everyday life as well as things in different parts of the world.

It's my families monthly bonding tool. I started off with snack crate as a late Christmas gift to my family and it really has been something special. Every month we look forward to first everyone guessing what country the box is from and then we use the supplied book to enhance the whole experience. We are a family of 6 and we have the middle sized box. It suits us great as it gives us plenty of different tastes. All in all this is a great service and it seems to be ran by the right people. Thanks.

Horrible service If I could give zero stars, I would Firstly, when I started my subscription in February, they advertised 4 day shipping. Well it took 3-4 WEEKS for my package to be delivered. The next month, March, I received an email at the beginning of the month stating payment had gone through. I did not receive March’s package until TWO WEEKS INTO APRIL. Horrible service. I do not recommend. Immediately removed my credit card.

one very disappointed customer. I have previously purchased subscriptions to snack crate in 2023. It wasn't too bad. There was always issues with shipping. I started a new subscription for my granddaughter at Christmas time so 2024 has been nothing but a nightmare dealing with them!! You cannot talk to anyone directly anymore, payments have been taken out of my account but no shipments on time. I spoke to someone multiple times for my last shipment. The last response was it would be sent out USPS & I would receive it in 1 to 4 days. Here it is days later, crate has not been delivered or have I received an updated tracking email ( which I was told I'd get when it was shipped ) Having to correspond with them every month to get my shipment is just ridiculous!!! I will never do a subscription through them again.

SnackCrate has a great customer service… SnackCrate has a great customer service team! Any time I had to reach out, I was answered quickly and the issue was immediately solved. It is always so exciting getting your next box. I believe I have the mystery package with a drink each time and we always love it!! :)