Horrible service If I could give zero stars, I would Firstly, when I started my subscription in February, they advertised 4 day shipping. Well it took 3-4 WEEKS for my package to be delivered. The next month, March, I received an email at the beginning of the month stating payment had gone through. I did not receive March’s package until TWO WEEKS INTO APRIL. Horrible service. I do not recommend. Immediately removed my credit card.

one very disappointed customer. I have previously purchased subscriptions to snack crate in 2023. It wasn't too bad. There was always issues with shipping. I started a new subscription for my granddaughter at Christmas time so 2024 has been nothing but a nightmare dealing with them!! You cannot talk to anyone directly anymore, payments have been taken out of my account but no shipments on time. I spoke to someone multiple times for my last shipment. The last response was it would be sent out USPS & I would receive it in 1 to 4 days. Here it is days later, crate has not been delivered or have I received an updated tracking email ( which I was told I'd get when it was shipped ) Having to correspond with them every month to get my shipment is just ridiculous!!! I will never do a subscription through them again.

Awesome customer happiness team and new booklets Started out rough. First crate awesome, second and third ones were pretty late for different reasons, but customer service was awesome and very kind, gave me a free crate to make up for it, and every month it is better on shipping time and this month in my Caribbean box the booklet thing was so helpful in identifying what the snacks are like.

Yummy treats Yummy treats. Loved the floral skittles! Wish I could buy them in the US and only got lime hi-chew so I’ve had them before. I like how hi-chews in America are white either the flavor in the middle is the color but in other countries it’s the color of the candy square and it’s more pastel.

The perfect monthly package The perfect monthly package! This is the best snack supply ever and you just never know what you’re going to get so the suspense is there. Doesn’t take long at all for delivery and every pack just comes with amazing stuff! Highly suggest you get on board with this if you love snacks and new experiences