SnackCrate has a great customer service… SnackCrate has a great customer service team! Any time I had to reach out, I was answered quickly and the issue was immediately solved. It is always so exciting getting your next box. I believe I have the mystery package with a drink each time and we always love it!! :)

New experience Every month my granddaughter looks forward to our snackcrate box. Our one rule is that we have to try everything in the box. She looks forward to our delivery. And this experience has opened her up to trying new things, even in her everyday life as well as things in different parts of the world.

Awesome customer happiness team and new booklets Started out rough. First crate awesome, second and third ones were pretty late for different reasons, but customer service was awesome and very kind, gave me a free crate to make up for it, and every month it is better on shipping time and this month in my Caribbean box the booklet thing was so helpful in identifying what the snacks are like.

Horrible service If I could give zero stars, I would Firstly, when I started my subscription in February, they advertised 4 day shipping. Well it took 3-4 WEEKS for my package to be delivered. The next month, March, I received an email at the beginning of the month stating payment had gone through. I did not receive March’s package until TWO WEEKS INTO APRIL. Horrible service. I do not recommend. Immediately removed my credit card.

Always great! Such a good variety and great packaging! Always so great! They give such a great variation of snacks in each box. A lot of mystery boxes feel pretty underwhelming when you open them, but SnackCrate is the opposite everytime. Always colorful, so neatly organized, and you can really tell that they are choosing ther snacks very carefully (not just trying to get rid of extras they have lying around). I recently received a free World Tour box when I signed up for a new subscription, and it was filled with snacks I had never received once in any of my previous boxes. That was truly a very special touch and will keep me coming back to Snackcrate again and again :)