SnackCrate has a great customer service… SnackCrate has a great customer service team! Any time I had to reach out, I was answered quickly and the issue was immediately solved. It is always so exciting getting your next box. I believe I have the mystery package with a drink each time and we always love it!! :)

Fun and different For me, it's about experiencing different foods from different places, so that aspect is fun, and the whole family enjoys it as well. However, some of the food isn't for everyone, lol. I got a 6 month subscription, and we've had 3 countries so far. India is my favorite country so far. I would definitely recommend it if you're into trying new and different things. If you're a picky eater, I don't recommend it, lol.

one very disappointed customer. I have previously purchased subscriptions to snack crate in 2023. It wasn't too bad. There was always issues with shipping. I started a new subscription for my granddaughter at Christmas time so 2024 has been nothing but a nightmare dealing with them!! You cannot talk to anyone directly anymore, payments have been taken out of my account but no shipments on time. I spoke to someone multiple times for my last shipment. The last response was it would be sent out USPS & I would receive it in 1 to 4 days. Here it is days later, crate has not been delivered or have I received an updated tracking email ( which I was told I'd get when it was shipped ) Having to correspond with them every month to get my shipment is just ridiculous!!! I will never do a subscription through them again.

Awesome customer happiness team and new booklets Started out rough. First crate awesome, second and third ones were pretty late for different reasons, but customer service was awesome and very kind, gave me a free crate to make up for it, and every month it is better on shipping time and this month in my Caribbean box the booklet thing was so helpful in identifying what the snacks are like.

Best gift ever The crates have been a joy to receive and my girlfriend's family scarfs the treats up 😁 they really love getting all the different countries so they can compare them. They said it's the best subscription if ever shared with them so I'm happy they enjoy it so much.