Awesome customer happiness team and new booklets Started out rough. First crate awesome, second and third ones were pretty late for different reasons, but customer service was awesome and very kind, gave me a free crate to make up for it, and every month it is better on shipping time and this month in my Caribbean box the booklet thing was so helpful in identifying what the snacks are like.

one very disappointed customer. I have previously purchased subscriptions to snack crate in 2023. It wasn't too bad. There was always issues with shipping. I started a new subscription for my granddaughter at Christmas time so 2024 has been nothing but a nightmare dealing with them!! You cannot talk to anyone directly anymore, payments have been taken out of my account but no shipments on time. I spoke to someone multiple times for my last shipment. The last response was it would be sent out USPS & I would receive it in 1 to 4 days. Here it is days later, crate has not been delivered or have I received an updated tracking email ( which I was told I'd get when it was shipped ) Having to correspond with them every month to get my shipment is just ridiculous!!! I will never do a subscription through them again.

One of our favorite subscriptions I’m not ashamed to pay for! So far, our family has experienced our first SnackCrate box last month in October and it was from Greece!! We all loved every single thing except the sesame honey item (none of us cared for it), but to be honest we don’t expect to love every single item in the boxes, but we are beyond excited to receive our next box. Our kids have asked every single day since our last box, “When is our next box coming Mom?”, and we are just sitting here waiting for its delightful arrival! We may sign up longer to SnackCrate than the 6 months we have signed up for! One of our favorite subscriptions I’m not ashamed to pay for lol. Come on Poland, we can’t wait to try you out!!

SnackCrate has a great customer service… SnackCrate has a great customer service team! Any time I had to reach out, I was answered quickly and the issue was immediately solved. It is always so exciting getting your next box. I believe I have the mystery package with a drink each time and we always love it!! :)

Always great! Such a good variety and great packaging! Always so great! They give such a great variation of snacks in each box. A lot of mystery boxes feel pretty underwhelming when you open them, but SnackCrate is the opposite everytime. Always colorful, so neatly organized, and you can really tell that they are choosing ther snacks very carefully (not just trying to get rid of extras they have lying around). I recently received a free World Tour box when I signed up for a new subscription, and it was filled with snacks I had never received once in any of my previous boxes. That was truly a very special touch and will keep me coming back to Snackcrate again and again :)