Gelato - production on demand for global creators

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4.70
Based on 20 Reviews

5

85.00%

4

10.00%

3

0.00%

2

0.00%

1

5.00%
About Gelato - production on demand for global creators

Gelato has built the world’s largest network of local production hubs for customized products on demand. By bringing your ecommerce business closer to your customers - we help you deliver your products faster while cutting costs, delivery times and carbon emissions. As products are made on demand, you only produce what you sell, removing the need to mange inventory or make upfront investments. Better for people, and for the planet. Creators around the world turn their dreams into reality and unlock their potential with Gelato. We connect people and ideas, and turn their ideas into real products that can be sold anywhere in the world. Together, we bring creativity to life. And into business.

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Sunni Chapman
GB

Easy to use, high quality prints! Easy to use, and easy to get help when needed, beautiful and simple interface, and high quality print work for my customers! I am very happy with Gelato, thank you!

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Dwight Casin
BE

Bad quality and service Print quality was very bad and not as advertised on the website, also the size of the print did not represent the digital printproof that you get when uploading a file. After making a complaint i didn't hear anything for over a week while they claim that they answer within 8 hours. After two weeks of going back and foreward, where i had to contact them myself every single time. My issue finally got resolved by Laura, who is the only person who was helpful in this whole situation. Good website, very bad print and very bad customer service.

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Baddý Mikaelsdóttir
PT

The fact that the products are of good… The fact that the products are of good quality, the service super fast and amazing. My customers get to edit and review their orders prior to placing and confirming them. Refunds or returns not an issue if well documented and verified. Support is on hand, bots with regular queries and human backup for more complicated needs. So far...I am very impressed.

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Erin Richardson
GB

Easy to design and place my order Easy to design and place my order. Editing design is a bit confusing because I want it to feel like Canva. Sorry, just being honest there. Overall, you guys are great.

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Deborah Little
CA

Excellent customer service!! I loved the help that I got today from Christine at Gelato as I learned something new about expanding products and linking variants. I had a ton of questions and they were all answered and helped me understand how to do things correctly. Thanks so much Christine!!

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