Gelato - production on demand for global creators

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4.70
Based on 20 Reviews

5

85.00%

4

10.00%

3

0.00%

2

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1

5.00%
About Gelato - production on demand for global creators

Gelato has built the world’s largest network of local production hubs for customized products on demand. By bringing your ecommerce business closer to your customers - we help you deliver your products faster while cutting costs, delivery times and carbon emissions. As products are made on demand, you only produce what you sell, removing the need to mange inventory or make upfront investments. Better for people, and for the planet. Creators around the world turn their dreams into reality and unlock their potential with Gelato. We connect people and ideas, and turn their ideas into real products that can be sold anywhere in the world. Together, we bring creativity to life. And into business.

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Gillian
GB

Super easy, great online help! Super easy to use, seamless integration with Stores such as Etsy, Shopify etc. The online help - chatbot - function works well too, with immediate, clear instructions given after a query is submitted. Thank you for making it so easy to get my daughter's lovely designs out there. PS Sadly Etsy cancelled my account (less than 24 hours after taking the £12 setup fee) for NO reason whatsoever, no explanation given. I think Etsy is a huge scam.

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Deborah Little
CA

Excellent customer service!! I loved the help that I got today from Christine at Gelato as I learned something new about expanding products and linking variants. I had a ton of questions and they were all answered and helped me understand how to do things correctly. Thanks so much Christine!!

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Dwight Casin
BE

Bad quality and service Print quality was very bad and not as advertised on the website, also the size of the print did not represent the digital printproof that you get when uploading a file. After making a complaint i didn't hear anything for over a week while they claim that they answer within 8 hours. After two weeks of going back and foreward, where i had to contact them myself every single time. My issue finally got resolved by Laura, who is the only person who was helpful in this whole situation. Good website, very bad print and very bad customer service.

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Lloyd Walker
GB

Helped with my refund and made sure… Helped with my refund and made sure they made a customer happy today with great service and patience’s and understanding

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Brett Thompson
GB

Orders ship fast Orders ship fast, and the quality is great. I love the personalization feature, the pricing, and the way they pick their print production partners. Plus, their customer service is outstanding, and they ship worldwide. Their product catalog is not as large as some other print providers, but it is sufficient for me, and I love that quality control and premium products over quantity is a key factor to success. For wall art, they have the best selection and quality. They have all the Bella Canvas colors you could ever need or want.

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