Thomas
SGI wanted to like this provider.. I really did I want to like this provider, I really did. I bought the $100 USD / month package for the low latency futures trading solution, but I didn't realize that meant I could still lose connection to the market for 6 hours in the middle of the night. Six hours of downtime ! Contacting customer service means listening to the same trope about their data centre, network quality while "Mandy" insists that what I experienced was an individual issue that I should reach out to resolve with Rithmic. Pray tell - what is stopping you from reaching out to a third party for verification on your service level? Are you just two guys with a laptop charging hundreds of dollars for reselling AWS or Azure cloud services? For the record you are a bridge, not an island. No one pays a cloud service hundred of dollars so they can stay isolated. Connecting the traffic from your customer to the necessary endpoints is well within the scope of your service and you are only helping yourselves by investigating a gap in your connectivity. My broker Aprex trading contracts thousands if not tens of thousands of traders (you can review their score here too) so when they say they have no reported issues with connectivity I trust them as I continue to do so in other VPS that has no issue with Rithmic. I have filed the ticket. You have got your reply. This is business. It’s time you get to work. Your flagging my review and getting defensive won’t solve your technical problem and no customer should have to pay to help you, much less with that entitled attitude.
Jean F
FRGreat professional services ! Excellent services ! (I have a EQX NY4 & LD4 dedicated servers) I tried Beeks, CNS which are more expensive for much worse services. TradingFXVPS propose great professional services and are very reactive to any requests. I am very satisfied. Thanks to all their Team !
Murtaza
GBMandy from TradingFXVPS was great with… Mandy from TradingFXVPS was great with answering all the questions regarding their packages on offer. Great service. Thank you.
Michael Bender
GBTwo weeks so far and perfect! I've been using TradingFXVPS to host a number of MT4 terminals in their 2 core offering. Customer support has been outstanding and so has the performance. I've tweaked all my MT4 instances and it runs super smooth. Best yet, being co-located in London allows my trades to happen in under 2ms. A little pricey, but they are focused on the needs of a FOREX trader which means no unexpected reboots, 100% uptime, and built-in security to protect your Windows Server 2016 instance. Love them!
Oleksandr Kyselov
ESAlmost 1 year passed, really happy with them I came here to write this review at my own because I feel they deserve it. The servers are blazing fast, the performance is really great, the read/write operations from the ssd are amazing for copying files like mt4/mt5 instances. Their servers come with a set of preinstalled tools to block brute force attacks at RDP level, an antimalware system and they setup the servers really professionaly. I'm already almost a year with them and I'm really happy. Price is good for what they offer.