Michael Kerkhove
NLAt this point my VPS does not run my… At this point my VPS does not run my system well. I have been in contact with Mandy many times. We are still looking for an end solution. What I have to say is that she is always patient with me, although I'm not computer savvy. The issuess I have mentioned to her are always adressed in a short while. The fact that she respons fast and comes with answers I wasn't aware off is deeply appreciated. So; Big thanx!
Thomas
SGI wanted to like this provider.. I really did I want to like this provider, I really did. I bought the $100 USD / month package for the low latency futures trading solution, but I didn't realize that meant I could still lose connection to the market for 6 hours in the middle of the night. Six hours of downtime ! Contacting customer service means listening to the same trope about their data centre, network quality while "Mandy" insists that what I experienced was an individual issue that I should reach out to resolve with Rithmic. Pray tell - what is stopping you from reaching out to a third party for verification on your service level? Are you just two guys with a laptop charging hundreds of dollars for reselling AWS or Azure cloud services? For the record you are a bridge, not an island. No one pays a cloud service hundred of dollars so they can stay isolated. Connecting the traffic from your customer to the necessary endpoints is well within the scope of your service and you are only helping yourselves by investigating a gap in your connectivity. My broker Aprex trading contracts thousands if not tens of thousands of traders (you can review their score here too) so when they say they have no reported issues with connectivity I trust them as I continue to do so in other VPS that has no issue with Rithmic. I have filed the ticket. You have got your reply. This is business. It’s time you get to work. Your flagging my review and getting defensive won’t solve your technical problem and no customer should have to pay to help you, much less with that entitled attitude.
Sebastian P
GBSometimes the internet is slow Sometimes the internet is slow, but otherwise the service you provide is great. Wish you gave windows 2012 server version off and gave a higher then to every machine like Windows 2016 version for starters. Overall I really enjoy and like the services provided from you.
PB
GBTradingFXVPS provides an excellent VPS… TradingFXVPS provides an excellent VPS platform for running forex with any reliable forex broker. Their speed is excellent (as per speed tests) and their customer service is speedy and timely. I can highly recommend their VPS service.
Nabil Hijjawi
GBService is good, prices are not so good. The service is good, similar to most VPS providers in the market, the prices are not so competitive compared to similar service providers in the market. Signed for a year, but will likely go somewhere else upon expiry. The VPS specs of the entry plan are too low compared to what your money can buy elsewhere. But overall, the service has been reliable, and support is good and responsive.