Sebastian P
GBSometimes the internet is slow Sometimes the internet is slow, but otherwise the service you provide is great. Wish you gave windows 2012 server version off and gave a higher then to every machine like Windows 2016 version for starters. Overall I really enjoy and like the services provided from you.
Jean F
FRGreat professional services ! Excellent services ! (I have a EQX NY4 & LD4 dedicated servers) I tried Beeks, CNS which are more expensive for much worse services. TradingFXVPS propose great professional services and are very reactive to any requests. I am very satisfied. Thanks to all their Team !
Murtaza
GBMandy from TradingFXVPS was great with… Mandy from TradingFXVPS was great with answering all the questions regarding their packages on offer. Great service. Thank you.
Thomas
SGI wanted to like this provider.. I really did I want to like this provider, I really did. I bought the $100 USD / month package for the low latency futures trading solution, but I didn't realize that meant I could still lose connection to the market for 6 hours in the middle of the night. Six hours of downtime ! Contacting customer service means listening to the same trope about their data centre, network quality while "Mandy" insists that what I experienced was an individual issue that I should reach out to resolve with Rithmic. Pray tell - what is stopping you from reaching out to a third party for verification on your service level? Are you just two guys with a laptop charging hundreds of dollars for reselling AWS or Azure cloud services? For the record you are a bridge, not an island. No one pays a cloud service hundred of dollars so they can stay isolated. Connecting the traffic from your customer to the necessary endpoints is well within the scope of your service and you are only helping yourselves by investigating a gap in your connectivity. My broker Aprex trading contracts thousands if not tens of thousands of traders (you can review their score here too) so when they say they have no reported issues with connectivity I trust them as I continue to do so in other VPS that has no issue with Rithmic. I have filed the ticket. You have got your reply. This is business. It’s time you get to work. Your flagging my review and getting defensive won’t solve your technical problem and no customer should have to pay to help you, much less with that entitled attitude.
Steve
GBBetter than the most popular VPS company My first VPS was with the most popular company and I found it incredibly laggy, and it would just freeze up, I kept upgrading there and it didn't get better. For less money I got this service in the same location (Tokyo) and it works really well. I'm not techy but I think their processors are faster or something. This is how VPS is supposed to work.