Customer service on POINT Customer service on POINT. Loved the quick responses and the attachment feature so I can clearly show what's going on on my end and the representative can send me step-by-step guides on their end too. Great interface that is perfect for beginners.

Great customer support, still difficult to use. I have been using adobe's macromedia for many years to develop websites so I thought I would try UCraft for a change. They do have very nice templates, but I had great difficulty with certain aspects of the program. The good news is customer support is very good and quite responsive, the bad news is I had many many questions. After 5 days I still do not have the website that I want, but it is acceptably close. It's not sophisticated, in terms of modern websites, and the mobile representation of the site is not acceptable.

Really bad product and service Really bad product and service. It charged cost from me but I can not use the product, and the website always had problem loading the right page. What it always does is to lead you to the payment page and it will only wants to get money from you but does not provide any service. The 24/7 support is just a joke, when you have a problem, you can not find anyone from the support team, neither a reply. I do not recommend and will add this company to my black list. Feel really angry, because I cannot get my money back.

Support is awesome! Managed to rebuild my organizations website in a very short period of time with Ucraft's easy to use tools. It takes a little to understand how everything works and I was rushing so didn't take the time to watch all the tutorials, but whenever I got stuck their support chat was able to help me out quickly, efficiently and kindly. I'm glad I found this platform and am a happy customer. - okpace

I had several questions and a few… I had several questions and a few issues that I needed help with. Ani was very patient with me and not only helped to resolve the issue but gave me very helpful links to refer to for help as I continue to develop my website. I truly appreciate the Ucraft team always taking time to assist me whenever there's an issue. They make the entire process easier.