Adam Huff
GBGreat Customer Service! Jeslin was through and diligent to help me through my issue. I wasn't sure if my problem could be resolved, but she walked me through it and PayTraqer is now working as it should. I really appreciate Paytraqer as is saves me hundreds of hours of manual data entry. Thank you Jeslin for helping me get the most out of the program!
Ari Bodner
GBDifficult situation Resolved Difficult situation Resolved - Rahil was calm cool and collected even when it seemed that the task was complex. Rahil explored every avenue and was able to come up with the ultimate result! Thank you Rahil!
susan
GBThe Support Person jumped in and helped… The Support Person jumped in and helped me modify settings that should completely or mostly remove all the errors I am receiving. QB Ledger does not allow you to enter new customers. Your agent changed my settings in SAASANT and it imported all the new customers
Karen
GBSupport was very patient with me as I… Support was very patient with me as I went to renew my subscription, however it just provided me a new license key and not sure that I should have renewed in this way...Hareesh helped me with the renewal.
Pam Schmidt
GBTop notch customer service Very quick response to my inquiry. Also a concession on a misunderstanding due to our long service with SaasAnt. Pooja Preamanand and Kevin Eliezer were very helpful with my inquiry and very prompt with responses.