Mark Donovan
GBKevin Eliezer was prompt in his… Kevin Eliezer was prompt in his response, had some suggestions to try, and when they didn't solve the problem he scheduled a Zoom meeting and resolved the problem during it. Kevin was courteous and knowledgeable.
Nurun Nahar
GBNivedhitha gave prompt responses with… Nivedhitha gave prompt responses with accurate solutions.
Brittany Ehresman
GBI needed help cleaning up some errors… I needed help cleaning up some errors in my spreadsheet. Kevin E. was so helpful. He took time to walk me through each item and showed me how to correct the issues I was having. He also introduced me to some additional applications SaasAnt offers to cut down on my time. I really appreciate the customer service I received.
HCS
GBGreat support tipped us over to this app I was on the fence between subscribing to this app or another one for importing journals. I hit a technical roadblock on this one and Adam Anand provided a friendly and competent support via multiple e-mails and a zoom session. He resolved the issue and we ended up deciding on this App!
Karen
GBSupport was very patient with me as I… Support was very patient with me as I went to renew my subscription, however it just provided me a new license key and not sure that I should have renewed in this way...Hareesh helped me with the renewal.