Ari Bodner
GBDifficult situation Resolved Difficult situation Resolved - Rahil was calm cool and collected even when it seemed that the task was complex. Rahil explored every avenue and was able to come up with the ultimate result! Thank you Rahil!
Eileen Holman
GBAccount Issues Account Issues - My email account recently got hacked and I had to change my user ID. Nirmal was able to transfer the credits on my previous account to my new account quicky and effeciently!!
Karen
GBSupport was very patient with me as I… Support was very patient with me as I went to renew my subscription, however it just provided me a new license key and not sure that I should have renewed in this way...Hareesh helped me with the renewal.
Adam Huff
GBGreat Customer Service! Jeslin was through and diligent to help me through my issue. I wasn't sure if my problem could be resolved, but she walked me through it and PayTraqer is now working as it should. I really appreciate Paytraqer as is saves me hundreds of hours of manual data entry. Thank you Jeslin for helping me get the most out of the program!
Mark Donovan
GBKevin Eliezer was prompt in his… Kevin Eliezer was prompt in his response, had some suggestions to try, and when they didn't solve the problem he scheduled a Zoom meeting and resolved the problem during it. Kevin was courteous and knowledgeable.