Mark Donovan
GBKevin Eliezer was prompt in his… Kevin Eliezer was prompt in his response, had some suggestions to try, and when they didn't solve the problem he scheduled a Zoom meeting and resolved the problem during it. Kevin was courteous and knowledgeable.
susan
GBThe Support Person jumped in and helped… The Support Person jumped in and helped me modify settings that should completely or mostly remove all the errors I am receiving. QB Ledger does not allow you to enter new customers. Your agent changed my settings in SAASANT and it imported all the new customers
Richard
GBLokesh assisted me today with mapping… Lokesh assisted me today with mapping some multi column journal entries. He was very patient and helpful. I got the job done quickly easily. This is a great product all around.
HCS
GBGreat support tipped us over to this app I was on the fence between subscribing to this app or another one for importing journals. I hit a technical roadblock on this one and Adam Anand provided a friendly and competent support via multiple e-mails and a zoom session. He resolved the issue and we ended up deciding on this App!
Nurun Nahar
GBNivedhitha gave prompt responses with… Nivedhitha gave prompt responses with accurate solutions.